Job summary
The Senior Performance & Data Analyst is a senior position within a small, yet dynamic organisation. You will be responsible for Data, Reporting, Analysis and Data Quality for the PCN, constituting of 11 GP Practices and a population of 102,000 patients
This role will suit an experienced data analyst who wants to get 'closer to the ground' and really use the power of data and analysis to drive change!
**Please note in-person interviews are provisionally scheduled for either 02/07/2025 (subject to change). There are no options for remote interveiws**
Main duties of the job
The main duties of the role will include;
- Ensuring the accurate and timely provision of information through the development and use of a wide range of information systems, including our primary GP Database - SystmOne
- Manage routine reporting to ensure outputs are delivered on time, including report and dashboard development
- Ad-hoc, and in depth analysis and reporting, including working with stakeholders to articulate data and reporting requirements
- Being the subject matter expert for all data and system related queries, working with other staff to ensure data and system requirements are considered as part of other initiatives
- Leading, and supporting projects, including cross organisational initiatives involving system partners external to the PCN
- Proactive performance management of services using data to identify areas for improvement, and working with responsible officers and managers to enact positive change
- Line management, and development of a Junior Data Analyst
- Presenting data, reports and analysis in an accessible way to various staff groups and audiences, ranging from Board to Admin staff
About us
Erewash Health Partnership (EHP) was established on 1 April 2018 and is a single GP Partnership comprising of eight constituent practices (see below). EHP employs approximately 220 people who work within the constituent practices and central team.
As well as providing high quality core primary care services, EHP is the prime provider for delivering services to Erewash Primary Care Network (EPCN), as well as operating its own services for EHP Partners.
EHP is governed by the EHP Senior Leadership Team reporting to the EHP Board which meets quarterly. The Board currently consists of one GP Partner from each constituent practice and the EHP Managing Partner & CEO, with other colleagues in attendance.
Job description
Job responsibilities
Data, Reporting and improve data quality:
- Set-up and production of activity reports, provider/contract monitoring, and performance reporting against national frameworks such as IIF
- Data Quality reports and exercises
- Reviewing operational performance and driving optimisations
- Understand demand, capacity, and activity
- Achieve government and commissioner set targets
- Support population health management and work-force planning
- Support interoperability between a variety of digital solutions to foster collaborative working and improve the efficiency of processes.
Analysis and Judgement:
- Interrogate and analyse, sometimes highly complex information to support delivery
- Write and submit high-level project reports for the PCN board, as required, showing progress against milestones, status, resource requirements, issues, risks, and dependencies, making recommendations where a range of options may exist.
- Develop practical actions to improve performance or solutions, ensuring an agile approach to implementation
- Proactively contribute to the overall transformation of the PCN
- Develop key performance indicators and milestones for specific programmes and projects, managing conflicts and ensuring that interdependencies are managed effectively.
Transformation:
- Work alongside practices to understand the current challenges to effective service delivery, identify solutions, including best practices within the PCN.
- Drive the data agenda, and utilisation of reporting and data literacy
- Identify areas of improvement, or areas of opportunity based on good quality data and analysis, and contributing to service improvements.
- Build relationships and facilitate collaboration between practices and the wider system to support the delivery of care to improve patient and staff experience
Professional development
- Commitment to continuous development
Miscellaneous
- Mentoring and (data) upskilling PCN staff
- Management of junior members of staff
- General management duties
Job description
Job responsibilities
Data, Reporting and improve data quality:
- Set-up and production of activity reports, provider/contract monitoring, and performance reporting against national frameworks such as IIF
- Data Quality reports and exercises
- Reviewing operational performance and driving optimisations
- Understand demand, capacity, and activity
- Achieve government and commissioner set targets
- Support population health management and work-force planning
- Support interoperability between a variety of digital solutions to foster collaborative working and improve the efficiency of processes.
Analysis and Judgement:
- Interrogate and analyse, sometimes highly complex information to support delivery
- Write and submit high-level project reports for the PCN board, as required, showing progress against milestones, status, resource requirements, issues, risks, and dependencies, making recommendations where a range of options may exist.
- Develop practical actions to improve performance or solutions, ensuring an agile approach to implementation
- Proactively contribute to the overall transformation of the PCN
- Develop key performance indicators and milestones for specific programmes and projects, managing conflicts and ensuring that interdependencies are managed effectively.
Transformation:
- Work alongside practices to understand the current challenges to effective service delivery, identify solutions, including best practices within the PCN.
- Drive the data agenda, and utilisation of reporting and data literacy
- Identify areas of improvement, or areas of opportunity based on good quality data and analysis, and contributing to service improvements.
- Build relationships and facilitate collaboration between practices and the wider system to support the delivery of care to improve patient and staff experience
Professional development
- Commitment to continuous development
Miscellaneous
- Mentoring and (data) upskilling PCN staff
- Management of junior members of staff
- General management duties
Person Specification
Experience
Essential
- A minimum of 3 years experience of complex data analysis using Microsoft Excel, including advanced formulas and multiple data sources
- A minimum of 3 years experience creating data and analytical reports, including presenting to different audiences
- A minimum of 3 years experience working as part of a data reporting function
- Experience of providing support and input into complex programmes
- Experience of interpreting national policy and implementing this through programmes of work
Desirable
- Experience of leading change projects
- Experience of leading digital or technological change programmes
- Experience of working in Primary Care
- Experience of working with SystmOne or EMIS
- Previous experience of managing budgets or financial reporting
- Understanding of the relationship between the Department of Health and Social Care and individual provider and commissioning organisations
Qualifications
Essential
- Educated to Degree level in a relevant area of academic practice or equivalent working experience at this level
- Evidence of continuing professional development relevant to role
Desirable
- Project Management qualification
- Relevant Analytical qualification
Skills and knowledge
Essential
- IT and Digital literate, and able to quickly understand underlining technologies, systems and processes
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long-term altering plans to fit with the rapidly changing environment.
Desirable
- Good working Knowledge of SystmOne or EMIS
- Knowledge of Quality Improvement tools
Interpersonal skills
Essential
- Able to understand, interpret and present and receive highly complex, sensitive, and contentious information.
- Able to interpret qualitative and quantitative information from a range of sources and present it concisely.
- Able to negotiate on difficult and contentious issues including performance and change.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Ability to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment.
Personal Qualities
Essential
- Excellent communication skills
- Ability to follow legal, ethical, professional, and organisational policies/procedures and codes of conduct
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to demonstrate personal accountability, emotional resilience and work well under pressure
- Ability to organise, plan and prioritise on own initiative and make decisions including when under pressure and meeting deadlines
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Recognise the benefits of multiagency & multidisciplinary team working.
Other Requirements
Essential
- Willingness to work flexible hours when required to meet work demands
- Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
- Ability to travel across the locality on a regular basis
- Experience of championing diversity and inclusion and promoting actions to make improvement to the experience of diverse groups including promoting digital inclusion
- On-going commitment to improving NHS services for the benefit of patients
EHP Attitudes and Behaviours
Essential
- High service delivery work ethic
- Being flexible across the work in the organisation
- A Can Do attitude
- Patient focussed and always have a customer mind set
- Be a team player across the Practice/Erewash Health Partnership and being supportive to colleagues
- Have good attendance
- Be resilient
Person Specification
Experience
Essential
- A minimum of 3 years experience of complex data analysis using Microsoft Excel, including advanced formulas and multiple data sources
- A minimum of 3 years experience creating data and analytical reports, including presenting to different audiences
- A minimum of 3 years experience working as part of a data reporting function
- Experience of providing support and input into complex programmes
- Experience of interpreting national policy and implementing this through programmes of work
Desirable
- Experience of leading change projects
- Experience of leading digital or technological change programmes
- Experience of working in Primary Care
- Experience of working with SystmOne or EMIS
- Previous experience of managing budgets or financial reporting
- Understanding of the relationship between the Department of Health and Social Care and individual provider and commissioning organisations
Qualifications
Essential
- Educated to Degree level in a relevant area of academic practice or equivalent working experience at this level
- Evidence of continuing professional development relevant to role
Desirable
- Project Management qualification
- Relevant Analytical qualification
Skills and knowledge
Essential
- IT and Digital literate, and able to quickly understand underlining technologies, systems and processes
- Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
- Ability to anticipate problems before they arise and offer appropriate solutions.
- Demonstrate the ability to plan over the short, medium and long-term altering plans to fit with the rapidly changing environment.
Desirable
- Good working Knowledge of SystmOne or EMIS
- Knowledge of Quality Improvement tools
Interpersonal skills
Essential
- Able to understand, interpret and present and receive highly complex, sensitive, and contentious information.
- Able to interpret qualitative and quantitative information from a range of sources and present it concisely.
- Able to negotiate on difficult and contentious issues including performance and change.
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Ability to effectively plan and think strategically and analyse and resolve problems in a multidisciplinary environment.
Personal Qualities
Essential
- Excellent communication skills
- Ability to follow legal, ethical, professional, and organisational policies/procedures and codes of conduct
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to demonstrate personal accountability, emotional resilience and work well under pressure
- Ability to organise, plan and prioritise on own initiative and make decisions including when under pressure and meeting deadlines
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Recognise the benefits of multiagency & multidisciplinary team working.
Other Requirements
Essential
- Willingness to work flexible hours when required to meet work demands
- Disclosure Barring Service (DBS) check
- Evidence of continuing professional development
- Ability to travel across the locality on a regular basis
- Experience of championing diversity and inclusion and promoting actions to make improvement to the experience of diverse groups including promoting digital inclusion
- On-going commitment to improving NHS services for the benefit of patients
EHP Attitudes and Behaviours
Essential
- High service delivery work ethic
- Being flexible across the work in the organisation
- A Can Do attitude
- Patient focussed and always have a customer mind set
- Be a team player across the Practice/Erewash Health Partnership and being supportive to colleagues
- Have good attendance
- Be resilient
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
