Care Coordinator Mental Health

Job description

Job responsibilities

Please see job description and specification for full details.

You will be responsible for supporting the mental health team co-ordinating, integrating, and delivering support to practice patients with identified mental health needs. You will ensure patients have good quality information to help them make informed choices about their care by liaising with a broad range of medical, social and third sector services. You will ensure effective and synchronised care is available to these patients, proactively identifying their personalised care needs, using the available decision support aids. You will bring together the patients identified care and support needs and explore with them, their options to meet these into a single personalised care and support plan (PCSP).

You will work with patients, their families, and carers, to improve their health and wellbeing by navigating them to the appropriate services. Ensure they have good quality information to support their decision making, by taking a holistic approach, bringing together all their identified care and support requirements into a single personalised plan based on what matters most to the patient. This could include access to self-management education courses, peer support or interventions that assist them in their health and wellbeing as well as supporting patients to take up training and employment.

You will guide them to access these services and any appropriate funding that is available to support them, including access personal health budgets where appropriate.

By using Population Health Intelligence, the service may be targeted at specific patient groups, identified by the PCN/GP practices. These patients will include but are not limited to adults with complex long term health needs, depression, organic mental illness, and those who are at risk of social isolation. You will be responsible to act on the follow up requirements contained in Secondary Care discharge letters, ensuring patients are aware of any additional monitoring or tests that are required and the timescales.

You will liaise with secondary care clinics, supporting their requests for pre-assessments conducted in primary care, this will include engaging with the patient, organising appropriate appointments (within practice clinics or in their own homes), undertaking in depth one-to-one structured interviews and then ensuring the results are returned to the requesting clinician/service.

You may be required to perform minor clinical observations such as basic monitoring, recording of vital signs or blood pressure monitoring on behalf of the Primary Care Networks and GP practices. These requirements may need to be carried out in the community or the practice. Appropriate training and support will be provided as required.

You may work in a variety of venues in the community, including patients homes, utilising premises in agreement with stakeholders and clients, as well as the GP practices.

As part of the primary care mental health team, you will work collaboratively with the Erewash Hub and practice teams, including social prescribing link workers and meet the needs of patients and to support the delivery of the Primary Care Network responsibilities and objectives.

Person Specification

Qualifications

Essential

• GCSE Grade C or above in Maths and English, or equivalent qualification

Desirable

• Qualification in a health or social care allied profession.
• Counselling qualification

Experience

Essential

• Experience of working with people with mental health needs

Desirable

• Experience of assisting mental health professionals
• Experience of structured interviewing
• Experience of working in health and social care
• Experience of working with or caring for elderly people, friends or relations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Erewash Health Partnership

Address

Sawley Medical Centre

60 Draycott Road

Long Eaton

Nottinghamshire

NG10 3FR

Employer's website

https://www.erewashhealth.co.uk (Opens in a new tab)