Senior Receptionist

City Health Practice Limited

The closing date is 09 May 2025

Job summary

An opportunity has arisen for a Senior Receptionist role within our City Health Practice Ltd Team. As a Senior Receptionist you will be responsible for the supervision and efficiency of the reception team/function, ensuring that staffing rotas are done in a timely manner and to undertake regular supervision and appraisal with the admin/reception team. You will need excellent communication skills to communicate effectively with staff, patients, general public and outside agencies.

Main duties of the job

As a Senior Receptionist, you will be responsible for prioritising and performing a variety of clerical / administrative tasks including but not limited to, answering the telephone, SystmOne, GP Browser, dealing with practice emails.

The successful candidate will have prior SystmOne knowledge, follow and implement all practice policies and to be able to work not only part of a team but on their own initiative with guidance from the Practice Admin Manager.

Previous unsuccessful applicants need not apply

About us

At CHPL, were passionate about people and we know that you are too, thats why were here isnt it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and youll be more than just a number.

Date posted

25 April 2025

Pay scheme

Other

Salary

£24,336 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2509-25-0005

Job locations

City Health Practice

225 New Bridge Road

Hull

HU9 2LR


Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Experience

Essential

  • Comprehensive knowledge of a range of routine administration procedures.
  • Previous NHS experience.
  • Previous experience of working in an office environment and carrying out general officer procedures.
  • Previous experience of supervising a team.
  • Previous experience of working with public .
  • Experience of SystmOne functions.
  • Previous NHS experience

Qualifications

Essential

  • NVQ Level 3 in Business Administration or Customer Service or equivalent knowledge and experience.
  • Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill.
Person Specification

Experience

Essential

  • Comprehensive knowledge of a range of routine administration procedures.
  • Previous NHS experience.
  • Previous experience of working in an office environment and carrying out general officer procedures.
  • Previous experience of supervising a team.
  • Previous experience of working with public .
  • Experience of SystmOne functions.
  • Previous NHS experience

Qualifications

Essential

  • NVQ Level 3 in Business Administration or Customer Service or equivalent knowledge and experience.
  • Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

City Health Practice Limited

Address

City Health Practice

225 New Bridge Road

Hull

HU9 2LR


Employer's website

https://www.marfleetlanesurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

City Health Practice Limited

Address

City Health Practice

225 New Bridge Road

Hull

HU9 2LR


Employer's website

https://www.marfleetlanesurgery.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Administration Manager

Rosie Tracey

rosie.tracey@nhs.net

01482336101

Date posted

25 April 2025

Pay scheme

Other

Salary

£24,336 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2509-25-0005

Job locations

City Health Practice

225 New Bridge Road

Hull

HU9 2LR


Supporting documents

Privacy notice

City Health Practice Limited's privacy notice (opens in a new tab)