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Minster Surgery

Receptionist/administrator

Information:

This job is now closed

Job summary

Working within our busy village surgery as part of our receptionist/administration team providing essential support to our clinicians and services to our diverse patient population.

Main duties of the job

As the first point of contact for patients and other services the ideal candidate will be the will be enthusiastic and empathetic to the patients needs and the needs of the surgery. IT literate and being able use Microsoft applications. EMIS web experience is a advantage but not essential as training will be provided.

About us

Minster is a large village with a rural population with the surgery at the centre. Minster surgery is a partnership of 5 GPs, working along side a diverse team of nurses, clinical pharmacists and HCAs. Minster is part of the CAREkent PCN and works closely with 5 other likeminded practices.

Details

Date posted

29 October 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

A2508-25-0001

Job locations

75 High Street

Minster

Ramsgate

Kent

CT12 4AB


Job description

Job responsibilities

Receptionist duties include answering phones, emails, making referrals, scanning, making appointments, prescriptions.

Job description

Job responsibilities

Receptionist duties include answering phones, emails, making referrals, scanning, making appointments, prescriptions.

Person Specification

Qualifications

Essential

  • GCSE or equivalent at C or above in maths and English

Desirable

  • A levels or equivalent.

Experience

Essential

  • IT experience with all Microsoft essential
  • Experience in customer service
  • Telephone experience

Desirable

  • Working in primary care GP practice
  • EMIS Webb and docman
  • Typing skills

General aptitude

Essential

  • Good interpersonal and communication skills,
  • Team player with the ability to decision make.
  • Work within own capacities but be willing to learn new skills.

Desirable

  • Awareness of confidentiality and GDPR
Person Specification

Qualifications

Essential

  • GCSE or equivalent at C or above in maths and English

Desirable

  • A levels or equivalent.

Experience

Essential

  • IT experience with all Microsoft essential
  • Experience in customer service
  • Telephone experience

Desirable

  • Working in primary care GP practice
  • EMIS Webb and docman
  • Typing skills

General aptitude

Essential

  • Good interpersonal and communication skills,
  • Team player with the ability to decision make.
  • Work within own capacities but be willing to learn new skills.

Desirable

  • Awareness of confidentiality and GDPR

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Minster Surgery

Address

75 High Street

Minster

Ramsgate

Kent

CT12 4AB


Employer's website

https://www.minstersurgery-thanet.co.uk/ (Opens in a new tab)

Employer details

Employer name

Minster Surgery

Address

75 High Street

Minster

Ramsgate

Kent

CT12 4AB


Employer's website

https://www.minstersurgery-thanet.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice manager

Sandra Houghton

Sandrahoughton1@nhs.net

01843821333

Details

Date posted

29 October 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

A2508-25-0001

Job locations

75 High Street

Minster

Ramsgate

Kent

CT12 4AB


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