Kynance Practice

GP Receptionist/Administrator

Information:

This job is now closed

Job summary

Kynance Practice in London SW7 is looking for a candidate who has excellent telephone manner, a willingness to learn, patience and tolerance in the face of adversity. If you have the resilience to deal with the often demanding manner of general public and a can-do attitude, then we have the job for you.

The successful candidate will ideally have experience as a medical receptionist, but full training will be provided.

You will need good level of IT and general office skills preferably with previous experience in primary care environment to broaden your job description.

Please apply to join this happy friendly small general practice in SW7

Main duties of the job

Duties include, but are not limited to:

Reception

Welcoming patients.

Manage patient inquiries.

Able to work calmly under pressure

A good communicator both oral and written

Using SystmOne (training will be provided)

Coping with requests which are made for appointments, visits, collection of prescriptions, letters or message left or to be left

Process appointment requests for current and future appointments either by telephone or face to face.

Enter request for home visits, ensuring careful recording of all relevant details

Administration

To have a thorough knowledge of all practice procedures

To work in accordance with written protocols

When required make sure medical records are updated

Recall of child immunisations and health promotions

Referral to secondary care

About us

Kynance Practice is a small friendly practice in central London.

Our purpose is to deliver the best possible care for all the people that visit our practice either as patients, the public or a staff.

The role can be challenging, but has its rewards. Our supportive and friendly practice team work hard together to ensure the best care for our patients.

Full training will be given so previous experience in a GP surgery is not essential.

Our team of receptionists are multi-skilled and are trained to cover each others roles for variety

Details

Date posted

04 July 2023

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2477-23-0001

Job locations

7 Kynance Place

London

SW7 4QS


Job description

Job responsibilities

Kynance Practice in London SW7 is looking for a candidate who has excellent telephone manner, a willingness to learn, patience and tolerance in the face of adversity. If you have the resilience to deal with the often demanding manner of general public and a can-do attitude, then we have the job for you.

The successful candidate will ideally have experience as a medical receptionist, but full training will be provided.

You will need good level of IT and general office skills preferably with previous experience in primary care environment to broaden your job description.

Job description

Job responsibilities

Kynance Practice in London SW7 is looking for a candidate who has excellent telephone manner, a willingness to learn, patience and tolerance in the face of adversity. If you have the resilience to deal with the often demanding manner of general public and a can-do attitude, then we have the job for you.

The successful candidate will ideally have experience as a medical receptionist, but full training will be provided.

You will need good level of IT and general office skills preferably with previous experience in primary care environment to broaden your job description.

Person Specification

Qualifications

Essential

  • GCSE or equivalent in English & Maths
  • Experience in a customer facing role
  • Good IT skills

Desirable

  • Previous GP setting experience

Disclosure and Barring Service Check

Essential

  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formally known as CRB) to check for any previous criminal convictions.
Person Specification

Qualifications

Essential

  • GCSE or equivalent in English & Maths
  • Experience in a customer facing role
  • Good IT skills

Desirable

  • Previous GP setting experience

Disclosure and Barring Service Check

Essential

  • This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formally known as CRB) to check for any previous criminal convictions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kynance Practice

Address

7 Kynance Place

London

SW7 4QS


Employer's website

https://kynancepractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kynance Practice

Address

7 Kynance Place

London

SW7 4QS


Employer's website

https://kynancepractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Carlos

c.amorocho@nhs.net

Details

Date posted

04 July 2023

Pay scheme

Other

Salary

£11 an hour

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A2477-23-0001

Job locations

7 Kynance Place

London

SW7 4QS


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