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Chelsea Medical Services

Reception / Administrator part time

Information:

This job is now closed

Job summary

Chelsea Medical Services is looking to recruit a dynamic receptionists / administrator to join our team in delivering high standards of patient care. The role is part time afternoon working 4 days a week (20 hours).

Previous experience within a healthcare setting using SystmOne is highly desirable but we will provide training to EMIS candidates who want to join our fast paced team.

The successful candidate will have exceptional interpersonal communication skills and a good telephone manner. They must remain calm in the face of challenging individuals who can sometimes be belligerent. The candidate must maintain a professional manner at all times and not be provocative.

Main duties of the job

Duties include but are not limited to:

  • Book appointments
  • Answer the telephone
  • Open and close the surgery
  • Scan and file electronic and paper documents
  • Process repeat prescriptions
  • Register new patients
  • Assist with meeting QOF targets
  • Type letters dictated by the GPs
  • Process and follow up referrals and eRS

About us

We are a small friendly practice who aim high in delivering the best possible care to our patients.

Being a small practice allows better continuity of care with the same clinician for our patients. It also means the administrative team work collectively to support the non-clinical side of the practice

Details

Date posted

28 October 2024

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2475-24-0004

Job locations

45 Rosary Gardens

London

SW7 4NQ


Job description

Job responsibilities

Duties include but are not limited to:

  • Book appointments
  • Answer the telephone
  • Open and close the surgery
  • Scan and file electronic and paper documents
  • Process repeat prescriptions
  • Register new patients
  • Assist with meeting QOF targets
  • Type letters dictated by the GPs
  • Process and follow up referrals and eRS
  • Provide blood tests forms
  • Collect payments from patients for non-NHS services
  • Pulling and filing patient records
  • Book transport if necessary
  • Process home visit requests
  • Deal with general enquiries and pass on any complaints
  • Ensure outstanding queries are explained and handed over to next shift, as necessary
  • Respond to needs of doctors and nurses during surgery

  • Input and extract information from Practice computer system
  • Observe health and safety guidelines at all times
  • General housekeeping (e.g. keeping reception and waiting areas tidy)

Job description

Job responsibilities

Duties include but are not limited to:

  • Book appointments
  • Answer the telephone
  • Open and close the surgery
  • Scan and file electronic and paper documents
  • Process repeat prescriptions
  • Register new patients
  • Assist with meeting QOF targets
  • Type letters dictated by the GPs
  • Process and follow up referrals and eRS
  • Provide blood tests forms
  • Collect payments from patients for non-NHS services
  • Pulling and filing patient records
  • Book transport if necessary
  • Process home visit requests
  • Deal with general enquiries and pass on any complaints
  • Ensure outstanding queries are explained and handed over to next shift, as necessary
  • Respond to needs of doctors and nurses during surgery

  • Input and extract information from Practice computer system
  • Observe health and safety guidelines at all times
  • General housekeeping (e.g. keeping reception and waiting areas tidy)

Person Specification

Experience

Essential

  • Experience of working in a GP practice or similar environment
  • Exceptional interpersonal communication skills and good telephone manner
  • Good IT skills

Desirable

  • Experience with SystmOne
Person Specification

Experience

Essential

  • Experience of working in a GP practice or similar environment
  • Exceptional interpersonal communication skills and good telephone manner
  • Good IT skills

Desirable

  • Experience with SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea Medical Services

Address

45 Rosary Gardens

London

SW7 4NQ


Employer's website

https://www.chelseamedicalservices.co.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea Medical Services

Address

45 Rosary Gardens

London

SW7 4NQ


Employer's website

https://www.chelseamedicalservices.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

GP Assistant

Jenny Shaw

jenny.shaw18@nhs.net

Details

Date posted

28 October 2024

Pay scheme

Other

Salary

£14 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2475-24-0004

Job locations

45 Rosary Gardens

London

SW7 4NQ


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