Job summary
Are you an experienced General Practice Health Care Assistant looking for a new opportunity?
We are looking for an experienced, highly motivated, hard working Health Care Assistant to join our Nursing Team.
Part time- work pattern and hours negotiable.
For an informal chat about this role please contact Jen Heath: jennifer.heath9@nhs.net (Nurse Lead)
Main duties of the job
Main duties of the job include:
Chronic disease management including Hypertension, CHD, CKD
Wound care/Treatment room
General vaccinations including B12 and pneumonia under supervision
NHS Health Checks
Health promotion
Phlebotomy
ECG's
About us
We have a team of 5 partners, 3 Salaried GP's, 3 Advanced Nurse Practitioners, 2 Practice Nurses, 1 HCA, 35+ supporting non-clinical team members and a patient list size of around 13,000. We are a large, forward thinking training practice based in Holmes Chapel.
Our practice has been rated as Good by CQC. We take pride in delivering quality care to our patients and have a strong training and personal development ethos.
We are proud to be part of CHOC PCN; we have clinical pharmacists, paramedics, FCP's , MHP's and social prescribers in place and look forward to developing local services further to meet the needs of our patient population.
We are a friendly supportive team of nursing staff who pride themselves holistic patient care. We have regular monthly team meetings, and a voice in the practice. We welcome new ideas that help team to deliver excellent patient care.
Job description
Job responsibilities
The post holder is responsible for the delivery of health care services to the whole practice population.
The focus of the role is both the delivery of evidence-based practice for patients presenting with a long term condition, and the provision of preventative health care to the practice population.
They will work collaboratively within the general practice team to meet the needs of patients, support the delivery of policy and procedures. You will be working alongside the practice nursing team under the guidance of the Nursing lead.
Job description
Job responsibilities
The post holder is responsible for the delivery of health care services to the whole practice population.
The focus of the role is both the delivery of evidence-based practice for patients presenting with a long term condition, and the provision of preventative health care to the practice population.
They will work collaboratively within the general practice team to meet the needs of patients, support the delivery of policy and procedures. You will be working alongside the practice nursing team under the guidance of the Nursing lead.
Person Specification
Qualifications
Essential
- Healthcare qualification (or working towards)
- ECG
- Immunisation and Vaccination under supervision
- Phlebotomy
- NHS Health Checks
Desirable
- Wound care including suture and stitch removal
- Chronic Disease Management reviews
Experience
Essential
- To act in such a manner as to support the client/patient at all times and be mindful of the need to reduce anxiety for the client/patient
- Implement and evaluate programs to promote health and well-being and prevent adverse effects on health and well-being
- To provide phlebotomy service as required providing a regular monitoring and screening service
- To be responsible for the processing and management of laboratory samples requested by the Health Care Professionals (HCPs) with specific responsibility to ensure that the samples are correctly labelled, sent to the laboratory promptly and that data is correctly entered in the patients records
- Implement and evaluate individual treatment plans for patients with a known long-term condition including regular recall monitoring
- To be responsible for the correct maintenance and cleaning of clinical equipment
- To be responsible for the re-stocking of all clinical areas and maintain a stock rotation system
- To maintain/order an adequate amount of clinical supplies and health promotional materials as agreed by the Medical Staff and to restock all rooms as appropriate
- To assist in general nursing duties, under the supervision of the nursing team eg Urinalysis, Cardiovascular Screening, New Patient Checks, Wound dressings, Blood Pressures, Patient Observations, Diabetic Foot Checks, ECGs, Peak Flow training, QOF recalls, screening, Minor Ops assistance etc.
- To ensure that the drug/vaccination refrigerators are at the correct temperature on a daily basis and that the cold chain is maintained, recording as per the practice guidelines
- To give vaccinations according to local policy and completion of relevant training
- To act as a chaperone for the HCPs and assist in emergency situations
- To participate in the induction program for new staff and Students
- To function as an integral part of the Primary Health Team
- To attend regular meetings as required
- To maintain equipment and rooms as per Infection Control Guidance
- Communication:
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
- Liaise appropriately with the multidisciplinary team
- Delivering a quality service:
- Recognise and work within own competence
- Produce accurate and complete records of patient consultation, consistent with legislation, policies and procedures
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
- Deliver care according to the local and National Institute for Clinical Excellence (NICE) guidelines and evidence-based care
- Maintain accurate registers and use the recall system on EMIS/ARDENS
- Assess effectiveness of care delivery through self and peer review
- Take part in regular appraisals
- Participate in the maintenance of quality governance systems including Significant Event Audit
- Adhere to local and national policies and initiatives as appropriate
- Support and participate in shared learning across the practice and wider organization
- Team working
- Prioritise own workload and ensure effective time-management strategies are embedded in own practice
- Management of risk:
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
- Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken.
- Undertake mandatory and statutory training
- Apply infection control measures within the practice according to local and national guidelines
- Apply policies that reduce environmental health risks, are culturally sensitive
- Utilising information:
- Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes
- Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act
- Learning and development:
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments
- Assess own learning needs and undertake learning as appropriate
- Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
- Ensure mandatory training needs are met
- ECGs both routine & urgent
- Dressings/other clinical room procedures
- Venepuncture
- Chaperone
- Assist with Minor Operations/Family Planning procedures
- Blood Pressures/other base line observations
- Suture Removal/ Staple Removal
- Heights and Weights/waist circumference
- Emergencies/equipment checks
- Vaccinations and Vitamin B12
- Pre Diabetes clinics
- Lifestyle advice/Health Promotion
- Treatment room/clinic room stock and ordering
- Cleaning of equipment
- New Patient Checks/CVD checks/Urinalysis
Person Specification
Qualifications
Essential
- Healthcare qualification (or working towards)
- ECG
- Immunisation and Vaccination under supervision
- Phlebotomy
- NHS Health Checks
Desirable
- Wound care including suture and stitch removal
- Chronic Disease Management reviews
Experience
Essential
- To act in such a manner as to support the client/patient at all times and be mindful of the need to reduce anxiety for the client/patient
- Implement and evaluate programs to promote health and well-being and prevent adverse effects on health and well-being
- To provide phlebotomy service as required providing a regular monitoring and screening service
- To be responsible for the processing and management of laboratory samples requested by the Health Care Professionals (HCPs) with specific responsibility to ensure that the samples are correctly labelled, sent to the laboratory promptly and that data is correctly entered in the patients records
- Implement and evaluate individual treatment plans for patients with a known long-term condition including regular recall monitoring
- To be responsible for the correct maintenance and cleaning of clinical equipment
- To be responsible for the re-stocking of all clinical areas and maintain a stock rotation system
- To maintain/order an adequate amount of clinical supplies and health promotional materials as agreed by the Medical Staff and to restock all rooms as appropriate
- To assist in general nursing duties, under the supervision of the nursing team eg Urinalysis, Cardiovascular Screening, New Patient Checks, Wound dressings, Blood Pressures, Patient Observations, Diabetic Foot Checks, ECGs, Peak Flow training, QOF recalls, screening, Minor Ops assistance etc.
- To ensure that the drug/vaccination refrigerators are at the correct temperature on a daily basis and that the cold chain is maintained, recording as per the practice guidelines
- To give vaccinations according to local policy and completion of relevant training
- To act as a chaperone for the HCPs and assist in emergency situations
- To participate in the induction program for new staff and Students
- To function as an integral part of the Primary Health Team
- To attend regular meetings as required
- To maintain equipment and rooms as per Infection Control Guidance
- Communication:
- Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
- Liaise appropriately with the multidisciplinary team
- Delivering a quality service:
- Recognise and work within own competence
- Produce accurate and complete records of patient consultation, consistent with legislation, policies and procedures
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
- Deliver care according to the local and National Institute for Clinical Excellence (NICE) guidelines and evidence-based care
- Maintain accurate registers and use the recall system on EMIS/ARDENS
- Assess effectiveness of care delivery through self and peer review
- Take part in regular appraisals
- Participate in the maintenance of quality governance systems including Significant Event Audit
- Adhere to local and national policies and initiatives as appropriate
- Support and participate in shared learning across the practice and wider organization
- Team working
- Prioritise own workload and ensure effective time-management strategies are embedded in own practice
- Management of risk:
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
- Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken.
- Undertake mandatory and statutory training
- Apply infection control measures within the practice according to local and national guidelines
- Apply policies that reduce environmental health risks, are culturally sensitive
- Utilising information:
- Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes
- Understand own and others responsibility to the individual organisation regarding the Freedom of Information Act
- Learning and development:
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments
- Assess own learning needs and undertake learning as appropriate
- Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
- Ensure mandatory training needs are met
- ECGs both routine & urgent
- Dressings/other clinical room procedures
- Venepuncture
- Chaperone
- Assist with Minor Operations/Family Planning procedures
- Blood Pressures/other base line observations
- Suture Removal/ Staple Removal
- Heights and Weights/waist circumference
- Emergencies/equipment checks
- Vaccinations and Vitamin B12
- Pre Diabetes clinics
- Lifestyle advice/Health Promotion
- Treatment room/clinic room stock and ordering
- Cleaning of equipment
- New Patient Checks/CVD checks/Urinalysis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
