Clinical Lead

The Manor Surgery

Information:

This job is now closed

Job summary

As Clinical Lead you will play a central role in the development and leadership of our Kennington Health Centre site. You will act as a point of reference for clinical staff and provide guidance, advice, and mentorship. You will provide leadership on clinical quality and governance matters and will investigate any concerns appropriately.

Main duties of the job

As a salaried GP you will manage a busy, interesting clinical caseload, ensuring the highest standard of care for all patients and will carry out all the duties reasonably expected of an NHS general practitioner using the standards expected by the GMC and RCGP in line with appropriate national and/or local guidelines.

You will need to be dynamic, proactive and be an approachable member of our team, whose skills will ensure that safe and quality driven are being provided in an efficient and systematic manner.

About us

We are a large GP Practice in Oxford with over 25000 patients.

We are a modern, friendly practice, with patient care at the heart of all we do. With a growing practice population, we are keen to continue to develop our administrative teams to ensure we offer the best possible care to patients and excellent support to our clinical team.

Date posted

11 January 2024

Pay scheme

Other

Salary

£12,000 a session

Contract

Permanent

Working pattern

Full-time

Reference number

A2442-24-0000

Job locations

Kennington Health Centre

200 Kennington Road

Kennington

Oxford

OX1 5PY


Job description

Job responsibilities

Leadership role

As Clinical Leadfor the Kennington Health Centre (KHC) site you will:

  • Work to the Manor Groups vision, values and behaviours and ensure these are embedded into our healthcare plans and delivery
  • Provide clinical leadership to the KHC operations team and help solve operational problems that require clinical support during the working week
  • Act as a point of reference for clinical staff to provide guidance, advice, and mentorship. Provide leadership on site on clinical quality and governance matters.
  • Work with the Partners and Senior Leadership Team to ensure KHC clinical staff work to required performance standards including using regular audit, case reviews and directly observed consultations.
  • Together with the Partners and Senior Leadership Team monitor workload, demand and capacity and drive forward positive changes in the delivery of the service as required
  • Contribute to the development of services at KHC, including management of long term conditions, proactive care, complex care and urgent care
  • Work with the QOF and prescribing leads to drive forward the achievement of QOF, IIF and prescribing targets
  • As clinical governance lead for the KHC you will be responsible for identifying, reporting and mitigating risks within the KHC site. Identifying, reporting, investigating incidents and complaints, ensuring the KHC has a transparent culture of learning. Sharing any learning with the wider team during PLUMs and other clinical governance meetings.
  • Contribute to the personal and professional development review process for clinical staff enabling them to meet the medical, clinical and business needs of the practice, aspirations of the individual and requirements for registration and revalidation
  • Contribute to the development of patient information materials, including leaflets and web-based resources as required
  • Actively represent the practice at PPG meetings as required

Clinical sessions

  • In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
  • Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
  • Assessing the health care needs of patients with undifferentiated and undiagnosed problems
  • Screening patients for disease risk factors and early signs of illness
  • Developing care plans for health in consultation with patients and in line with current practice disease management protocols
  • Providing counselling and health education
  • Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
  • Recording clear and contemporaneous consultation notes to agreed standards
  • Collecting data for audit purposes
  • Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
  • Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
  • In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Workload requirements:

  • Surgeries the post holder will work a minimum of 8 sessions per week on a flexible basis. Each session will last 4 hours and 10 minutes. Morning surgeries usually start at 8.45am, afternoons at 2pm and evenings at 3pm. We are currently operating a triage system with any booked calls or f2f appointments 15 minutes. Each session has a maximum of 12 patient appointments.
  • Home visits the post holder will be required to carry out home visits occasionally, although most urgent visits are carried out by the Primary Care Visiting Service. Any planned visits are booked in advance with time allocated accordingly.
  • Administration the post holder will be required to ensure that all relevant administration is completed during normal working hours. This includes completion of medical/insurance examinations in a timely and appropriate manner to meet the needs of the practices registered patients.

Professional:

Maintain registration with the GMC and adhere to the code of professional conduct

  • Ensure awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
  • Maintain accurate patient records in line with professional standards of record keeping, using READ codes to ensure accurate retrieval of information for monitoring and audit purposes
  • Maintain effective communication with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality
  • Organise and prioritise own workload and manage effectively, being adaptable to deal with emergency situations when needed
  • Demonstrate knowledge and apply principles of Information Governance
  • Work effectively as a member of a team, maintaining a caring environment through the support of colleagues
  • Co-operate and participate as required in any research projects within the practice
  • Maintain professional appearance professional conduct with colleagues, patients and relatives

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
  • Complete mandatory training requirements

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

  • Using personal security systems within the workplace according to practice guidelines
  • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
  • Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
  • Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
  • Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
  • Hand hygiene standards for self and others
  • Managing directly all incidents of accidental exposure
  • Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
  • Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
  • Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
  • Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment.

This job description is not exhaustive and is intended to be an outline only. Changes may be made by agreement at any time.

Job description

Job responsibilities

Leadership role

As Clinical Leadfor the Kennington Health Centre (KHC) site you will:

  • Work to the Manor Groups vision, values and behaviours and ensure these are embedded into our healthcare plans and delivery
  • Provide clinical leadership to the KHC operations team and help solve operational problems that require clinical support during the working week
  • Act as a point of reference for clinical staff to provide guidance, advice, and mentorship. Provide leadership on site on clinical quality and governance matters.
  • Work with the Partners and Senior Leadership Team to ensure KHC clinical staff work to required performance standards including using regular audit, case reviews and directly observed consultations.
  • Together with the Partners and Senior Leadership Team monitor workload, demand and capacity and drive forward positive changes in the delivery of the service as required
  • Contribute to the development of services at KHC, including management of long term conditions, proactive care, complex care and urgent care
  • Work with the QOF and prescribing leads to drive forward the achievement of QOF, IIF and prescribing targets
  • As clinical governance lead for the KHC you will be responsible for identifying, reporting and mitigating risks within the KHC site. Identifying, reporting, investigating incidents and complaints, ensuring the KHC has a transparent culture of learning. Sharing any learning with the wider team during PLUMs and other clinical governance meetings.
  • Contribute to the personal and professional development review process for clinical staff enabling them to meet the medical, clinical and business needs of the practice, aspirations of the individual and requirements for registration and revalidation
  • Contribute to the development of patient information materials, including leaflets and web-based resources as required
  • Actively represent the practice at PPG meetings as required

Clinical sessions

  • In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
  • Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
  • Assessing the health care needs of patients with undifferentiated and undiagnosed problems
  • Screening patients for disease risk factors and early signs of illness
  • Developing care plans for health in consultation with patients and in line with current practice disease management protocols
  • Providing counselling and health education
  • Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
  • Recording clear and contemporaneous consultation notes to agreed standards
  • Collecting data for audit purposes
  • Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
  • Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
  • In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Workload requirements:

  • Surgeries the post holder will work a minimum of 8 sessions per week on a flexible basis. Each session will last 4 hours and 10 minutes. Morning surgeries usually start at 8.45am, afternoons at 2pm and evenings at 3pm. We are currently operating a triage system with any booked calls or f2f appointments 15 minutes. Each session has a maximum of 12 patient appointments.
  • Home visits the post holder will be required to carry out home visits occasionally, although most urgent visits are carried out by the Primary Care Visiting Service. Any planned visits are booked in advance with time allocated accordingly.
  • Administration the post holder will be required to ensure that all relevant administration is completed during normal working hours. This includes completion of medical/insurance examinations in a timely and appropriate manner to meet the needs of the practices registered patients.

Professional:

Maintain registration with the GMC and adhere to the code of professional conduct

  • Ensure awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
  • Maintain accurate patient records in line with professional standards of record keeping, using READ codes to ensure accurate retrieval of information for monitoring and audit purposes
  • Maintain effective communication with other agencies and staff concerned with patient care and with all other disciplines within the practice, with appropriate regard to confidentiality
  • Organise and prioritise own workload and manage effectively, being adaptable to deal with emergency situations when needed
  • Demonstrate knowledge and apply principles of Information Governance
  • Work effectively as a member of a team, maintaining a caring environment through the support of colleagues
  • Co-operate and participate as required in any research projects within the practice
  • Maintain professional appearance professional conduct with colleagues, patients and relatives

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
  • Complete mandatory training requirements

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

  • Using personal security systems within the workplace according to practice guidelines
  • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
  • Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
  • Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
  • Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
  • Hand hygiene standards for self and others
  • Managing directly all incidents of accidental exposure
  • Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
  • Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
  • Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
  • Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment.

This job description is not exhaustive and is intended to be an outline only. Changes may be made by agreement at any time.

Person Specification

Qualifications

Essential

  • x

Desirable

  • x
Person Specification

Qualifications

Essential

  • x

Desirable

  • x

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Manor Surgery

Address

Kennington Health Centre

200 Kennington Road

Kennington

Oxford

OX1 5PY


Employer's website

https://Manorsurgeryoxford.co.uk (Opens in a new tab)

Employer details

Employer name

The Manor Surgery

Address

Kennington Health Centre

200 Kennington Road

Kennington

Oxford

OX1 5PY


Employer's website

https://Manorsurgeryoxford.co.uk (Opens in a new tab)

For questions about the job, contact:

HR Manager

Adela Messinger

adela.messinger@nhs.net

Date posted

11 January 2024

Pay scheme

Other

Salary

£12,000 a session

Contract

Permanent

Working pattern

Full-time

Reference number

A2442-24-0000

Job locations

Kennington Health Centre

200 Kennington Road

Kennington

Oxford

OX1 5PY


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