Personal Assistant (PA) to GPs

Job summary

Do you have experience providing administrative support in a GP surgery or clinical environment.

Our GP Personal Assistants PAs are integral members of The Quarter Jack Surgery team. They act as a focal point of communication between patients, doctors and other clinicians, and support our Care Navigators with patient care and queries.

This busy but fulfilling role is responsible for working closely with the Care Navigators in the reception team, providing clinical administration for doctors and nurses, including answering and making patient calls and responding to tasks and supporting the Care Navigators with queries. Applicants with a clinical background are preferred. The post is one of several admin staff who work closely together as a team within reception. The role is to provide a friendly and efficient PA service for patients, team members and clinicians and undertake additional administrative duties.

Main duties of the job

Supporting members of reception team eg Care Navigators and prescribing clerks with patient enquiries including online queries

Supporting GPs, dealing with administrative queries and tasks on their behalf

Receiving and making telephone calls as requested

Arranging appointments for medicals and other non-routine appointments

Arranging home visits, home visit reports and responsibility for allocating a GP to undertake visit in the absence of registered GP as per the rota system

Taking messages and recording them

Processing forms prior to passing to a GP for completion, e.g. private health claim forms etc

Generating prescriptions in accordance with GP instructions

Following GP instructions on path links pathology network

Dealing with problems and queries from doctors, other healthcare staff and patients

Sorting of GP mail for scanning, data loading and or destroying

Using SystmOne to enter patient information and identify patients requiring treatment review

About us

We are a busy 8-partner GP Practice seeking an enthusiastic GP Personal Assistant PA to join our friendly reception team at our surgeries in Wimborne, Dorset.

Employer details

Employer name

The Quarter Jack Surgery

Address

Rodways Corner

Wimborne

Dorset

BH21 1AP

Employer's website

https://www.quarterjacksurgery.co.uk/ (Opens in a new tab)

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Employer details

Employer name

The Quarter Jack Surgery

Address

Rodways Corner

Wimborne

Dorset

BH21 1AP

Employer's website

https://www.quarterjacksurgery.co.uk/ (Opens in a new tab)

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