Medical Secretary

Job description

Job responsibilities

Use of Lexicom and coordinating control of the dictation system.

Typing of referral letters to the hospitals, GPs etc.

Logging all referrals and updating Systm One.

Arranging urgent hospital referrals.

Coordinating the Choose & Book system monitoring / attaching / queries.

Typing amendments to practice clinical guideline documents when necessary (liaising with the Quality Administrator).

Typing up of the minutes taken at the Wednesday lunchtime clinical team meetings.

Dealing with all patient enquiries regarding hospital referrals etc.

Photocopying.

Miscellaneous typing work for GPs as requested.

Work as an effective team member and participate in team meetings that create opportunities to improve service levels.

Participate in induction training for new starters when applicable.

Liaise with others as necessary to ensure the provision of efficient internal and external support required to achieve objectives.

Prioritise, organise and manage workload in a manner that maintains and promotes quality and achieves objectives.

Work safely and securely at all times in accordance with legislative requirements and Practice Policy and Procedures.

This job description is not exhaustive and may be adjusted periodically after review and consultation.

You will also be expected to carry out any reasonable additional duties which may be requested from time to time.

SARS/ Private Work

Person Specification

Qualifications

Essential

• Good standard of general education
• GCSE Mathematics C or above
• GCSE English C or above
• RSA III or equivalent speed and accuracy
• Qualification in Customer Care
• Minimum of 2 years experience of working/knowledge in General Practice
• Experience and working knowledge of SystmOne
• Excellent communication skills (Written and Oral)
• Friendly and professional telephone manner
• Time management skills and the ability to work to tight deadlines
• Ability and willingness to work and adapt in a changing environment and to drive change within a team
• Interpersonal skills- ability to communicate in a caring and professional manner
• Excellent knowledge of all Microsoft office including MS teams
• Excellent audio/copy typing skills
• Demonstrate understanding of patient confidentiality
• Ability to work methodically and under pressure and to cover sick leave when required.
• Planning and organising
• Performing under pressure
• Adaptability, assertive and able to take control of a situation
• Ability to work effectively within a team and on own initiative
• Able to determine own workload priorities
• Enthusiastic and motivated with a can do attitude
• Flexibility with working hours
• Able to exercise initiative in handling matters not clearly defined within the scope of the job description

Desirable

• Qualification in Customer Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dekeyser Group Practice

Address

The Fountain Medical Centre

Little Fountain Street

Morley

Leeds

LS27 9EN

Employer's website

https://www.fountainmedical.co.uk/ (Opens in a new tab)