PCN Digital Transformation Lead

Job description

Job responsibilities

Digital Transformation

Lead the PCN Transformation agenda and support integration with partner agencies.

Lead on the development of the PCN and manage accordingly.

Keep abreast of current affairs related to PCN business and proactively identify potential opportunities and threats and develop ideas for future practice and PCN development.

Draft business plans, share for comment and feedback and submit to commissioning authority.

Improve adoption and/or optimisation of new technology to enhance patient access and experience and increase PCN productivity.

Build relationships and facilitate collaboration between practices and the wider system to support the delivery of care to patients (including shared appointments between practices to aid delivery of enhanced access)

Lead an improvement approach to change including building capability for quality improvement within the PCN and system wide approaches to problem solving.

Review and improve the PCNs digital maturity.

Use data, and improve data quality, to:

Understand demand, capacity, and activity.

Drive improvements in population health and staff Wellbeing at work.

Support understanding of the type and intensity of support/training needs of the PCN and coordinate this support, including through OD programmes.

Facilitate clinically led innovation and the effective adoption of improvement initiatives, including integrated working at neighbourhood and/or place level to improve access to services for patients.

Workforce Management

Lead on the development of the PCN Workforce Plan and manage accordingly.

Support PCN on all matters related to Human Resources (HR) including: - Supporting recruitment, induction, training of new PCN staff (Additional Roles Reimbursement Scheme), line management, performance appraisals, one to ones with PCN staff.

Work as a flexible member of the PCN, providing support to other team members and GP Practices when necessary.

Take an active role in the development and embedding of the PCNs culture, values, and reputation as a provider of high-quality services.

Encourage PCN people to collaborate efficiently and effectively sharing information and intelligence across different activities.

Provide coaching and support to PCN people and stakeholders involved in PCN transformation and development.

Support with the development of the PCN so that it is resilient for the future.

Lead on the estates plan.

Maintain effective and timely communication with the Clinical Directors, PCN team, Practice Managers, practices, ICB, and other stakeholders to promote the ethos of the PCN.

Encourage supporting people to collaborate through sharing information and intelligence across different activities.

. To support Operations Manager in delivering

Development of the PCN Operational Plan and manage accordingly.

Contractual requirements on behalf of the PCN.

Work with GP practices within the PCN to identify areas of common concern or potential for collaborative working to improve the resilience of general practices, sustain local services and support recruitment and retention of key members of the primary care workforce.

Ensure the PCNs compliance with the Data Protection Act, Freedom of Information Act, Information Governance, GDPR, Equality Act and confidentiality.

Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance.

Alert PCN members to issues of quality and risk.

Oversee the organisation of PCN Board Meetings and any other PCN stakeholder meetings as required.

Development of the PCN Finance and Governance Plan and manage accordingly.

Compile and present financial reports after reconciliation.

Ensure financial risks are recognised and appropriate action taken.

Monitor expenditure and identifying significant deviations from plan.

Plan and monitoring income and cash flow to ensure that income is maximised and that funds are available as required.

Ensure the practices allocation of resources is fair and equitable.

Report monthly to the PCN Board the financial positioning (including budgeting, forecasting and scenario planning).

Ensure the PCN is aware of contract financial responsibilities and tax liabilities.

Facilitating end of year accounts.

Provide expenditure details to the PCN Board, highlighting variances from the project budget.

Fully utilise, efficiently and effectively the PCN development funds and resources to help the PCN achieve its strategic objectives.

EQUALITY AND DIVERSITY:

To work as a flexible member of the PCN providing support to other team members when necessary

To take an active role in the development and embedding of the PCNs culture, values and reputation as providers of high-quality services

It is the responsibility of every member of staff to understand the PCNs equality and diversity commitments and statutory obligations under current equality legislation including the Equality Act 2010 and to:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues;
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feeling priorities and rights.

HEALTH AND SAFETY:

The post hold will assist in promoting and maintain their own and others health, safety and security as defined in the PCNs Health and Safety Policy, to include:

• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Reporting potential risks identified.

INFECTION CONTROL:

All staff have both duty and responsibility to avoid and prevent the spread of infection as a consequence of any actions or activities they are carrying out during the course of their duties.

The post holder must: -

• Take all reasonable care to minimise the risk to service users, colleagues, and members of the public (including themselves) of healthcare-associated infections.
• Co-operate with the PCN in ensuring that all statutory and mandatory requirements are complied with- in particular, compliance with the Health and Social Care Act 2008: Code of Practice for the prevention and control of healthcare-associated infections.
• Be knowledgeable of and compliant with, the PCNs infection control policies and procedures, which includes attendance at mandatory training.

DATA PROTECTION:

It is a requirement of employment within Newcastle North PCN that all staff must comply with the obligation of confidentiality to personal identifiable information. The Data Protection Act 1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by the PCN to uphold the principles of the Act.

FREEDOM OF INFORMATION ACT:

The Freedom of Information Act 2000 requires all public organisations to provide any member of the public, upon receipt of a written request, with the information they require, subject to certain exemptions. Every member of staff employed by Newcastle North PCN must take responsibility, in conjunction with the PCN Manager, for any request for information that they receive and respond in line with the PCN Freedom of Information Policy and guidance.

GENERAL CLAUSE:

This job description is not intended to be exhaustive but to indicate the main responsibilities of the post and may be amended from time to time after consultation with the post holder.

Person Specification

Qualifications

Desirable

• Educated to a masters degree level or equivalent work experience in leading and managing in the NHS public services or industry.
• Evidence of continuous professional development
• Recognised management qualification.
• Project management qualification.

Experience

Desirable

• At least 3 years experience working at a senior management and leadership level and working in a multi-disciplinary team.
• Establishing and managing strategic operational people communication quality and financial governance plans.
• Strategic HR organisational development and workforce management and contract delivery and performance at a senior level in a complex service-focused organisation.
• Highly developed leadership negotiation and influencing skills with the ability to motivate and engage stakeholders.
• Writing business cases and service provision bids for funding.
• Financial and budgetary management and administration i.e. income and expenditure
• Working within a PCN or public sector organisation.

Skills & Knowledge

Essential

• Building personal and professional credibility with stakeholders skills.
• Ability to think laterally and creatively to develop innovative plans and identify new workforce opportunities.
• Change management capability with proven and measurable results based on and promoting positive culture and organisational values.
• Ability to read analyse and summarise NHS policy and guidelines and translate into plans and actions.
• Highly developed leadership negotiation and influencing skills with the ability to motivate and engage individuals.
• Microsoft Office Applications Microsoft Windows email and the internet with advanced level skills.
• Working knowledge of the Data Protection Act, Freedom of Information Act Information Governance GDPR Equality Act and confidentiality issues. Awareness of equality and valuing diversity
• Excellent organisational skills
• Ability to work with a high degree of autonomy.

Desirable

• Primary care knowledge with strong experience in finance and strategic planning for PCN development.
• Primary Care Networks and the Network Contract DES Specifications knowledge.
• Ability to use Clinical Information Systems skills.

Personal Qualities and attributes

Essential

• Sensitive and empathetic in all workplace situations.
• Honest, trustworthy with integrity and loyalty.
• Confident assertive and resilient.
• Supporting others through coaching and mentor approach.
• Challenges bias prejudice and intolerance if appropriate.
• Works in a way that complies with legislation and organisational policy on health safety, and risk management and planning mitigation.

Meets DBS reference standards and criminal record checks

Essential

• Meets DBS reference standards and criminal record checks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Harbidge & Partners

Address

Kidsgrove Medical Centre

Mount Road

Stoke-on-trent

ST7 4AY

Employer's website

http://www.kidsgrovemedicalcentre.co.uk/ (Opens in a new tab)