Practice Manager

Job description

Job responsibilities

SERVICE MANAGEMENT

Strategy development and business planning for the practice

Identifying areas for change, improvement or development

Implementing, managing and monitoring changes in services

Contract negotiation, monitoring and evaluation

Implementing, maintaining and monitoring systems to ensure effective management of all aspects of the practices finances income, expenditure, salaries, etc

Drawing up proposals for expenditure and case of need

Working with outsourced payroll function to ensure correct and timely payments of staff salaries, tax, NI and administration of the NHS Pension Scheme

Monitoring activity against contracts/budgets

Ensuring systems are in place to enable the practice to maximise its income from claims

Ensuring cost control and added value

Defining personnel and skill mix requirements

Ensuring legal and effective recruitment in the selection of personnel

Ensuring all employment-related policies are updated, legal and effective

Implement, manage and monitor systems for managing staff performance (eg: induction, objective-setting, appraisal, sickness/absence management)

Identify and prioritise training needs and ensure these are appropriately met

Secure effective working relationships

Overall responsibility for Health and Safety and Risk assessment in relation to the premises, equipment and working practices, including policy development/updating

Ensure maintenance and insurance of premises and equipment

Ensure appropriate systems are in place to cover reporting of accidents, damage, breakdown of equipment etc

Ensure appropriate systems (computerised and manual) are in place so that all necessary data is able to be collected, stored, analysed and extracted in a meaningful form, as required

Provide/use information to support decision-making and performance management

Ensure the practice complies with legal requirements in relation to the use of IT and data collection

To support clinical Caldicott Guardian and act as Information Governance lead

COMPLIANCE MANAGEMENT

Ensure practice is registered correctly with all appropriate authorities

Maintain regulatory compliance

QUALITY ASSURANCE

Ensure appropriate systems are in place to establish patients needs for services

Introduce, develop and evaluate quality assurance systems

Maintain CQC registration and ensure practice continues to be working at a good or outstanding level

Deal effectively with complaints about patients care and practice services

Support/facilitate clinical effective and audit initiatives within the practice

Ensure the practice and staff represent a professional image

COMMUNICATIONS

Ensure effective communication systems within the practice

Develop and maintain robust communication channels with the primary care team

Ensure effective communication and liaison with external stakeholders such as PCN, ICB and other health and social care providers

Person Specification

Experience

Essential

• Management experience

Desirable

• Experience of working in general practice or primary care;
• Working knowledge of EMIS clinical system

Qualifications

Essential

• Literacy and numeracy skills sufficient to manage a small business

Desirable

• Practice Management qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Edlington Practice

Address

The Martinwells Centre

Thompson Avenue, Edlington

Doncaster

DN12 1BW

Employer's website

https://www.theedlingtonpractice.nhs.uk/ (Opens in a new tab)