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Manor House Lane & Marston Green Surgeries

Administrator/Coder/Secretary

Information:

This job is now closed

Job summary

Manor House Lane & Marston Green Surgeries

Due to promotion we are looking for an efficient and enthusiastic individual to join our dynamic administration team as an Administrator/Coder/Medical secretary. This is a permanent position for full time hours or close. Start and finish times are flexible.

Main duties of the job

The successful candidate will ideally have experience of General Practice administration, coding/summarising or Medical secretarial work. Whilst most of our administration activity takes place at our Manor House Lane site, the post holder may be required to work at our other site in Marston Green, so ideally will have own transport.

This is a demanding and busy role and the days fly by, so you will need to be quick thinking and tenacious, but also kind and understanding. Working in a great team of clinical and non clinical colleagues, we need you to be friendly, flexible and used to using your initiative as well as working closely with colleagues.

About us

We are a busy and growing practice with two sites, c11500 patients and a permanent staff of over thirty. We are a fair and flexible employer and committed to developing and supporting our staff.

Please do not hesitate to contact us for a chat if you would like to find out more about the role or our practice.

CV or online applications will be accepted.

Closing date 7th January 2024

Interviews 15th January 2024

Details

Date posted

18 December 2023

Pay scheme

Other

Salary

Depending on experience Equal to AFC Band 2/3 depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2386-23-0001

Job locations

1 Manor House Lane

South Yardley

Birmingham

B26 1PE


Doctors Surgery

20 Chelmsley Lane

Birmingham

B37 7BG


Job description

Job responsibilities

Job Summary:

Working within an administrative team

1. Prepare and send practice letters and patient correspondence

2. Making and updating Patient referrals

3. Read and assess emails, website and other correspondence to establish actions and recording required.

4. Accurate and timely coding of patient information gathered from paper and electronic medical records, as well as correspondence received from other healthcare providers.

5. Follow up actions from correspondence based on internal processes and protocols that will ensure that patients receive the most appropriate services and continuity of care.

6. Working closely with internal clinical and administrative staff to ensure optimal levels of patient care and timely follow up actions.

7. Preparing and giving access to patients to view their medical/clinical records.

8. Processing and summarising of patient records as part of the registration and deduction process for new and leaving patients.

9. Other miscellaneous administrative tasks, for example, audits, ordering, file collation, patient call in contacts and follow up.

10. Tasks and elements of the job description may be varied with changing needs and technologies.

Job description

Job responsibilities

Job Summary:

Working within an administrative team

1. Prepare and send practice letters and patient correspondence

2. Making and updating Patient referrals

3. Read and assess emails, website and other correspondence to establish actions and recording required.

4. Accurate and timely coding of patient information gathered from paper and electronic medical records, as well as correspondence received from other healthcare providers.

5. Follow up actions from correspondence based on internal processes and protocols that will ensure that patients receive the most appropriate services and continuity of care.

6. Working closely with internal clinical and administrative staff to ensure optimal levels of patient care and timely follow up actions.

7. Preparing and giving access to patients to view their medical/clinical records.

8. Processing and summarising of patient records as part of the registration and deduction process for new and leaving patients.

9. Other miscellaneous administrative tasks, for example, audits, ordering, file collation, patient call in contacts and follow up.

10. Tasks and elements of the job description may be varied with changing needs and technologies.

Person Specification

Experience

Essential

  • Experience of working as administrator, clinical coder or medical secretary in the NHS environment.
  • Recent and consistent experience in a post requiring accuracy and attention to detail.

Desirable

  • Experience in an
  • Administrator, Coder or Medical secretarial position in general practice
  • Use of eRS and knowledge of Primary care processes

Skills and Qualities

Essential

  • Proficient IT skills
  • Ability to accurately analyse and extract relevant information and pay attention to details
  • Ability to absorb complex training and knowledge
  • Ability to work under pressure
  • Ability to prioritise workload
  • Able to communicate clearly and precisely (oral and written)
  • Able to work in a team
  • Able to work under own initiative
  • A mature approach and a professional and friendly demeanour
  • Flexible multi-tasker
  • Commitment to on-going development
  • Motivated and enthusiastic

Desirable

  • Experience in an Administrator, Coder or Medical secretarial position in general practice
  • Knowledge System 1
  • Familiarity with clinical terminology
Person Specification

Experience

Essential

  • Experience of working as administrator, clinical coder or medical secretary in the NHS environment.
  • Recent and consistent experience in a post requiring accuracy and attention to detail.

Desirable

  • Experience in an
  • Administrator, Coder or Medical secretarial position in general practice
  • Use of eRS and knowledge of Primary care processes

Skills and Qualities

Essential

  • Proficient IT skills
  • Ability to accurately analyse and extract relevant information and pay attention to details
  • Ability to absorb complex training and knowledge
  • Ability to work under pressure
  • Ability to prioritise workload
  • Able to communicate clearly and precisely (oral and written)
  • Able to work in a team
  • Able to work under own initiative
  • A mature approach and a professional and friendly demeanour
  • Flexible multi-tasker
  • Commitment to on-going development
  • Motivated and enthusiastic

Desirable

  • Experience in an Administrator, Coder or Medical secretarial position in general practice
  • Knowledge System 1
  • Familiarity with clinical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor House Lane & Marston Green Surgeries

Address

1 Manor House Lane

South Yardley

Birmingham

B26 1PE


Employer's website

https://www.manorhouse-marstongreensurgeries.co.uk/ (Opens in a new tab)

Employer details

Employer name

Manor House Lane & Marston Green Surgeries

Address

1 Manor House Lane

South Yardley

Birmingham

B26 1PE


Employer's website

https://www.manorhouse-marstongreensurgeries.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager / Assistant Manager

Ann-Marie Pryce / Sue Phipps

manorhouse.marstongreen@nhs.net

01217432273

Details

Date posted

18 December 2023

Pay scheme

Other

Salary

Depending on experience Equal to AFC Band 2/3 depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2386-23-0001

Job locations

1 Manor House Lane

South Yardley

Birmingham

B26 1PE


Doctors Surgery

20 Chelmsley Lane

Birmingham

B37 7BG


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