Data and Reporting Officer

Job description

Job responsibilities

Data and Reporting Officer

Key Details

Practice Location: main site and related branches

Contract Type: Permanent, up to full-time

Hours: Up to 37.5 hours per week

Professional Reporting: Data Quality Lead

Managerial Reporting: Deputy Chief Operating Officer

Role purpose

The Data & Reporting Officer provides operational and analytical support to the Data Quality Lead by producing accurate, timely, and reliable data outputs that support the effective operational running and strategic decision-making of the Fuller and Forbes Healthcare Group.

The postholder will be responsible for running reports and searches across multiple clinical systems, including EMIS and SystmOne, supporting large-scale data projects, audits, and improvement initiatives led by the Data Quality Lead. The role focuses on data extraction, reporting, validation and presentation, working to agreed definitions, standards, and priorities, rather than owning data governance or strategy.

This role is essential in ensuring that high-quality data is available to inform service planning, performance monitoring, regulatory requirements, and quality improvement activity across the organisation.

DUTIES AND KEY RESPONSIBILITIES

Role duties

Data Reporting and Production

Run routine and ad hoc reports from clinical systems including EMIS Web and SystmOne, in line with agreed specifications and priorities.

Produce accurate datasets and reports to support:

o Operational management

o Quality improvement initiatives

o Performance monitoring

o Strategic planning and decision-making

Validate data outputs to ensure accuracy, completeness, and consistency before submission or presentation.

Maintain clear documentation of report logic, data sources, and assumptions to support transparency and reproducibility.

Support to Data Quality Lead and Projects

Support the Data Quality Lead in delivering large-scale data quality and improvement projects, including population health initiatives, recalls, audits, and performance programmes.

Assist with data preparation for regulatory, contractual, and internal reporting requirements.

Work to agreed data definitions and standards set by the Data Quality Lead, escalating discrepancies or concerns promptly.

Contribute to the development and refinement of reporting processes to improve efficiency and reliability.

Systems and Collaboration

Work closely with clinical, administrative, and operational teams to understand reporting requirements and ensure outputs meet organisational needs.

Liaise with IT and system suppliers as required to support reporting functionality and resolve data extraction issues.

Support consistency of reporting approaches across practices within the group.

Information Governance and Security

Handle all data in line with GDPR, data protection legislation, and organisational policies, under the guidance of the Data Quality Lead.

Ensure secure storage, transfer, and handling of patient-identifiable and sensitive information always.

Documentation and Continuous Improvement

Maintain organised records of reports, schedules, and outputs.

Identify opportunities to improve reporting processes, automation, and efficiency, and propose these to the Data Quality Lead.

Participate in training and development related to data systems, reporting tools, and information governance.

Miscellaneous

Support additional data-related tasks as required to meet organisational priorities.

Undertake any other reasonable duties commensurate with the role.

Person Specification

Essential criteria

Educational Background:

Core GCSE qualification; additional certification or training in Office Management, Business Administration, or a related field is preferable.

Experience:

Proven experience in an administrative role within a healthcare setting, particularly in handling patient and performance data

Familiarity with running clinical reports and clinical systems such as EMIS and S1.

Technical Skills:

Proficiency in SystmOne and/or EMIS

Strong computer skills, including proficiency with MS Office (Word, Excel, Outlook) and the ability to manage electronic health records accurately.

Communication Skills:

Excellent verbal and written communication skills, necessary for interacting effectively with patients, healthcare providers, and insurance companies.

Ability to handle sensitive information confidentially and interact professionally with various stakeholders.

Organisational Skills:

Exceptional organisational and time management skills; able to prioritize tasks efficiently in a fast-paced environment.

Detail-oriented with a focus on accuracy and precision, especially important in coding, filing, and documentation.

Desirable criteria

Analytical Abilities:

Strong analytical skills, with the ability to interpret data and clinical reports, aiding in effective decision-making and administrative support.

Skill in identifying inefficiencies in data management and proposing effective solutions.

Adaptability:

Flexible and adaptable to new systems and protocols, with the ability to learn quickly and implement changes to data reporting procedures.

Comfortable working independently or as part of a team, and able to support a range of departments with various administrative needs.

Additional Competencies:

Commitment to continuous professional development in healthcare administration.

Ethical mindset with a strong commitment to upholding patient privacy and adhering to data protection regulations.

Person Specification

Qualifications

Essential

• - Core GCSE qualification
• - Additional certification or training in Office Management, Business Administration, or a related field is preferable.

Experience

Essential

• - Proven experience in an administrative role within a healthcare setting, particularly in handling patient and performance data
• - Familiarity with running clinical reports and clinical systems such as EMIS and S1.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fuller and Forbes Partnership

Address

Bramley Village

16 Highfield Road

Leeds

LS13 2BL

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)