Job summary
Are you seeking a fresh professional endeavour? Are you
passionate about contributing to the healthcare field, particularly within a
General Practice setting? Millway Medical Practice, a reputable and
high-performing NHS GP practice located in Mill Hill, eagerly anticipates the
addition of medical secretaries to our dynamic and expanding team. Both
part-time and full-time positions are available for suitable candidates.
As a warm and bustling NHS GP Practice situated in Mill
Hill, North London, boasting a roster of 24,000 registered patients and a
dedicated team of 55 staff members, we prioritise providing exceptional care
and service to our community.
Role Overview:
The primary responsibility of the Medical Secretary is to
serve a seamless referral process for patients.
Main duties of the job
The prospective candidate is expected to deliver top-notch
Secretarial and Administrative Services to various stakeholders within the
Practice, including Management, Staff, and Registered Patients. This entails
ensuring that all Medical Secretarial and Administrative tasks meet the
Practice's standards of accuracy and punctuality. Responsibilities also include
planning and executing Practice Procedures for handling Doctors' and other
Clinicians' letters and referrals, maintaining and enhancing recording systems,
and staying current. Additionally, tasks involve managing communications for
Doctors and Clinicians, handling aspects of the electronic Referral System
(eRS), updating essential spreadsheets, and handling queries and appointments
for patients. Furthermore, the role involves managing requests from Solicitors,
ensuring compliance with GDPR in copying patient notes, producing medical
summaries, managing forms, and invoices, as well as staying abreast of referral
system changes. Adherence to Practice Procedures, regulations, and
confidentiality protocols is paramount, including forwarding complaints or
compliments to relevant managers. Understanding and implementing Emergency
Procedures, both medical and non-medical, and ensuring compliance with Health &
Safety regulations, including premises security when working outside of regular
hours, are also integral aspects of the role.
About us
https://www.millwaymedical.com
Your role as a medical secretary will be complemented by a
team of enthusiastic, multi-disciplinary and friendly staff. We require a medical
secretary with initiative, drive, strong interpersonal, admin and IT skills.
Previous secretarial/administrative skills are desirable.
Join our happy and dedicated team providing quality care to a diverse
population.
Job description
Job responsibilities
1. Serve as the Medical Secretary for the Practice Partners and fulfil all secretarial responsibilities as instructed.
2. Communicate with patients, the public, and healthcare professionals as needed.
3. Demonstrate skill in prioritising and managing administrative tasks from hospitals, Health Authorities, Primary Care Organisations, and patients, while collaborating with other medical secretaries as required.
4. Acquire proficiency EMIS, Docman & e-RS systems.
5. Undertake additional responsibilities as requested by the Partners or Managers.
Job description
Job responsibilities
1. Serve as the Medical Secretary for the Practice Partners and fulfil all secretarial responsibilities as instructed.
2. Communicate with patients, the public, and healthcare professionals as needed.
3. Demonstrate skill in prioritising and managing administrative tasks from hospitals, Health Authorities, Primary Care Organisations, and patients, while collaborating with other medical secretaries as required.
4. Acquire proficiency EMIS, Docman & e-RS systems.
5. Undertake additional responsibilities as requested by the Partners or Managers.
Person Specification
Qualifications
Essential
- GSCE grade A - C in English & Maths
Desirable
- A-Levels (in any subject)
- Bachelor's degree
- Evidence of personal development
Knowledge
Essential
- Confidentiality
- Data Protection Act
- Knowledge of Health & Safety at Work
- Knowledge of Microsoft Word, Excel, & Powerpoint
- Knowledge of Equal Opportunities and Diversity
Experience
Essential
- Experience of using Systems/Database:
- EMIS
- Docman
- e-RS
- Computer literate
- Confident in using the telephone
- Able to work on own initiative
Desirable
- Experience of using Systems/Database:
- AccuRx
- iGPR
- Lexacom
- Experience of:
- Medical record summarising
- Experience of Administration/Secretarial / Reception work/General Practice work
Personal Qualities
Essential
- Self -motivated
- A flexible, enthusiastic and mature attitude
- Adaptable to change
- Committed to team/service development and able to promote a positive image of the Service
- Enthusiastic and willing to learn
- Professional presentation/standard of work
- Ability to communicate politely on different levels (Good interpersonal skills)
- Ability to stay calm and work under pressure
- Team Player
Desirable
- Flexible approach to working hours
- Ability to Audiotype
- Accurate data entry skills
- Methodical approach to tasks
- Ability to learn new skills
Person Specification
Qualifications
Essential
- GSCE grade A - C in English & Maths
Desirable
- A-Levels (in any subject)
- Bachelor's degree
- Evidence of personal development
Knowledge
Essential
- Confidentiality
- Data Protection Act
- Knowledge of Health & Safety at Work
- Knowledge of Microsoft Word, Excel, & Powerpoint
- Knowledge of Equal Opportunities and Diversity
Experience
Essential
- Experience of using Systems/Database:
- EMIS
- Docman
- e-RS
- Computer literate
- Confident in using the telephone
- Able to work on own initiative
Desirable
- Experience of using Systems/Database:
- AccuRx
- iGPR
- Lexacom
- Experience of:
- Medical record summarising
- Experience of Administration/Secretarial / Reception work/General Practice work
Personal Qualities
Essential
- Self -motivated
- A flexible, enthusiastic and mature attitude
- Adaptable to change
- Committed to team/service development and able to promote a positive image of the Service
- Enthusiastic and willing to learn
- Professional presentation/standard of work
- Ability to communicate politely on different levels (Good interpersonal skills)
- Ability to stay calm and work under pressure
- Team Player
Desirable
- Flexible approach to working hours
- Ability to Audiotype
- Accurate data entry skills
- Methodical approach to tasks
- Ability to learn new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
