Job summary
Join Our Friendly Team as a GP Medical Receptionist!
Are you an enthusiastic, supportive, and adaptable
individual looking to make a difference in a patient-focused environment? We
are seeking a Full-Time Medical Receptionist to join our team, working 37.5
hours per week. The role includes shifts from Monday to Friday (10:30 AM
- 18:30 PM) and one in every four/five Saturdays (9:30 AM - 12:30 PM)
on a shared rota system.
Main duties of the job
As
a Medical Receptionist, you will be responsible for a variety of tasks to
support both clinical and administrative operations. Please see Job description
About us
We are a busy, proactive, teaching practice with a
commitment to providing our diverse patient population with excellent quality
care. Our very friendly team consists of 5 GPs, a Practice Pharmacist, 2
Practice Nurses, a Nursing Associate, and 12 Administrative staff.
Job description
Job responsibilities
Main Duties of the Role
- Greeting and directing patients with professionalism and care.
- Managing the appointment system effectively.
- Processing and managing patient information with discretion and accuracy.
- Assisting patients with queries in person, by phone, and via email.
- Providing general office support such as filing, data entry, and handling correspondence.
- Assisting clinicians with administrative tasks, including managing paperwork and maintaining consultation rooms to infection control standards.
- Ensuring compliance with confidentiality policies and data protection regulations.
- Adhering to practice protocols and procedures.
Health & Safety: You will contribute to promoting and maintaining health, safety, and security as outlined in the practice's Health & Safety Policy.
Equality & Diversity: You will support the equality, diversity, and rights of patients, carers, and colleagues.
Training & Development: As part of your role, you will actively participate in training programs to enhance your skills and contribute to the practices success.
Job description
Job responsibilities
Main Duties of the Role
- Greeting and directing patients with professionalism and care.
- Managing the appointment system effectively.
- Processing and managing patient information with discretion and accuracy.
- Assisting patients with queries in person, by phone, and via email.
- Providing general office support such as filing, data entry, and handling correspondence.
- Assisting clinicians with administrative tasks, including managing paperwork and maintaining consultation rooms to infection control standards.
- Ensuring compliance with confidentiality policies and data protection regulations.
- Adhering to practice protocols and procedures.
Health & Safety: You will contribute to promoting and maintaining health, safety, and security as outlined in the practice's Health & Safety Policy.
Equality & Diversity: You will support the equality, diversity, and rights of patients, carers, and colleagues.
Training & Development: As part of your role, you will actively participate in training programs to enhance your skills and contribute to the practices success.
Person Specification
Qualifications
Essential
- Excellent IT skills, including proficiency in Microsoft Outlook and Word.
- GCSEs (or equivalent) at Grade A-C in English and Maths.
Experience
Essential
- Prior experience with the EMIS clinical system is essential
- Experience of working in a GP practice
Person Specification
Qualifications
Essential
- Excellent IT skills, including proficiency in Microsoft Outlook and Word.
- GCSEs (or equivalent) at Grade A-C in English and Maths.
Experience
Essential
- Prior experience with the EMIS clinical system is essential
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
