Job summary
Join our Medical Secretary Team
Maternity Cover Medical Secretary
Were looking for a friendly, organised and reliable person to join our team as a Medical Secretary to cover maternity leave from November 2025.
This is a varied role where no two days are the same! Youll be an important part of helping our GPs and clinical staff by:
- Typing letters and medical reports
- Organising referrals and keeping things running smoothly between us and local hospitals
- Answering calls and emails from patients and healthcare professionals
- Helping to keep records accurate and up to date.
If youre someone who enjoys working in a busy, supportive environment, has great attention to detail and can juggle different tasks while staying calm, this could be the role for you.
What youll get:
- A friendly and supportive team
- NHS pension
- On-site parking
Youll be based across our Blackmore Vale Partnership surgeries (Sturminster Newton, Shaftesbury & Marnhull). Hours are Monday to Friday during the day, and a full driving licence is needed.
If you think youd be a great fit, wed love to hear from you! For an informal chat or more details, email us at bv.hr@dorsetgp.nhs.uk.
To apply, please visit NHS Jobs or Indeed. Salary: £24,207.39 to £25,341.50 pro rata depending on experience. This role is subject to a satisfactory enhanced DBS check and references. Closing date: 21.9.2025
Main duties of the job
To support the clinical teams in carrying out day to day
administrative and clinical activity. The role is at the forefront of service
delivery to patients providing a source of advice and problem-solving for
patients.
To be responsible for undertaking a wide range of
secretarial and administrative duties and the provision of administrative
support to the practice and multidisciplinary team over the practices
sites.
Duties can include but are not limited to, the processing of
information (electronic and hard copy) in a timely manner, liaising with
multidisciplinary team members and external agencies such as secondary care and
community service providers in accordance with current policies, including the
use of the electronic referral service (ERS).
Provide administration support to teams within the practice
if required and requested by the Partners/Managers.
About us
We are a professional and friendly team caring for approximately 26000 patients in Shaftesbury, Sturminster Newton, Marnhull and the surrounding villages.
Please be aware the advert will close earlier than advertised if sufficient applications are received.
If you have not heard within 3 weeks of this date please assume that you have been unsuccessful this time.
Job description
Job responsibilities
Primary Responsibilities
To
provide support to the Clinical Teams, and in the running of key systems and
procedures such as enquiries, referrals, fit notes, medical reports, chasing
hospital results and letters, the processing of information (electronic and
hard copy) in a timely manner. This list is not exhaustive.
To
provide an efficient audio, copy typing and word processing service for GPs and
health professionals as required. This includes the typing of letters, reports,
patient referrals, minutes, memorandums, etc. in an accurate and quality
manner.
Liaising
with multidisciplinary team members and external agencies such as secondary
care and community service providers in accordance with current policies,
including the use of the electronic referral service (ERS). This may include liaising with external
agencies such as hospitals, pharmacies, community teams (District Nursing,
HVs, mental health etc), Local Councils, Coroners, Funeral directors, care and
nursing homes to investigate and resolve issues on behalf of patients or
clinicians
Receive
and record patient deaths on the clinical system. Inform staff as appropriate. Coordinate follow up action with GP,
Undertaker, Coroner, Family, etc
Administer
SystmConnect according to the practice protocol
To make
appointments, bookings and admissions as required.
To liaise
and arrange meetings (to include the booking of rooms) as required and to
attend meetings and take minutes.
To
establish and maintain filing and administrative systems so that written, or
computer information is easily accessible and secure.
Support
MDT meetings (child & adult safeguarding, GSF, Significant events) attend
meetings and take minutes for circulation and retention for audit purposes
Prepare
clinical administrative documentation for Clinicians approval this may
include medical reports for Insurance, Solicitors, DVLA and may be paper based
or electronic.
File
patient records and correspondence in patient medical records.
To
receive incoming and initiate outgoing telephone calls to facilitate timely and
appropriate communications with others, taking messages and dealing with
appropriate queries.
To
maintain the computer clinic system in an accurate and secure manner.
To assist
with the gathering of statistics and information when required.
To
provide cover for members of the team during periods of sickness and annual
leave.
In
liaison with the clerk responsible, maintain adequate supplies of office
stationery in order to perform duties.
To
receive and dispatch mail and maintain a pending system.
To assist
the practice manager with all clerical and administrative duties if required.
Job description
Job responsibilities
Primary Responsibilities
To
provide support to the Clinical Teams, and in the running of key systems and
procedures such as enquiries, referrals, fit notes, medical reports, chasing
hospital results and letters, the processing of information (electronic and
hard copy) in a timely manner. This list is not exhaustive.
To
provide an efficient audio, copy typing and word processing service for GPs and
health professionals as required. This includes the typing of letters, reports,
patient referrals, minutes, memorandums, etc. in an accurate and quality
manner.
Liaising
with multidisciplinary team members and external agencies such as secondary
care and community service providers in accordance with current policies,
including the use of the electronic referral service (ERS). This may include liaising with external
agencies such as hospitals, pharmacies, community teams (District Nursing,
HVs, mental health etc), Local Councils, Coroners, Funeral directors, care and
nursing homes to investigate and resolve issues on behalf of patients or
clinicians
Receive
and record patient deaths on the clinical system. Inform staff as appropriate. Coordinate follow up action with GP,
Undertaker, Coroner, Family, etc
Administer
SystmConnect according to the practice protocol
To make
appointments, bookings and admissions as required.
To liaise
and arrange meetings (to include the booking of rooms) as required and to
attend meetings and take minutes.
To
establish and maintain filing and administrative systems so that written, or
computer information is easily accessible and secure.
Support
MDT meetings (child & adult safeguarding, GSF, Significant events) attend
meetings and take minutes for circulation and retention for audit purposes
Prepare
clinical administrative documentation for Clinicians approval this may
include medical reports for Insurance, Solicitors, DVLA and may be paper based
or electronic.
File
patient records and correspondence in patient medical records.
To
receive incoming and initiate outgoing telephone calls to facilitate timely and
appropriate communications with others, taking messages and dealing with
appropriate queries.
To
maintain the computer clinic system in an accurate and secure manner.
To assist
with the gathering of statistics and information when required.
To
provide cover for members of the team during periods of sickness and annual
leave.
In
liaison with the clerk responsible, maintain adequate supplies of office
stationery in order to perform duties.
To
receive and dispatch mail and maintain a pending system.
To assist
the practice manager with all clerical and administrative duties if required.
Person Specification
Qualifications
Essential
- Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- RSA/ECDL/CLAIT or proven keyboard experience
Desirable
- Desirable
- Typing/Word Processing qualification
Person Specification
Qualifications
Essential
- Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- RSA/ECDL/CLAIT or proven keyboard experience
Desirable
- Desirable
- Typing/Word Processing qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
