Job summary
Care coordinators play an important role within the practice
to proactively identify and work with people, including the frail/elderly and
those with long-term conditions, to provide coordination of care and support
across health and care services.
They work closely with GPs, practice and care home teams to
manage a caseload of patients, acting as a central point of contact to ensure
appropriate support is made available to them and ensuring their changing needs
are addressed.
They will be caring, dedicated, reliable and person-focussed
and enjoy working with a wide range of people. They will have good written and
verbal communication skills and strong organisational and time management
skills. They will be highly motivated and proactive with a flexible attitude,
keen to work and learn as part of a team and committed to providing patients with
high quality support.
They will be enthusiastic and hard-working with knowledge of
primary care and ideally 2 years experience working in a health or social care
related profession.
Main duties of the job
Work closely with our care home to ensure all patients needs
are met
Build and maintain effective relationships with care home
staff
Effectively manage MDT meetings for care home residents and
produce minutes
Coordinate and assist in delivering frailty reviews
Implement a process for ensuring patients have their cancer
screening
Implement a process for safety netting at the practice, so
patients are followed up effectively
Collate patient data with best practice and upload and
regularly update the patient record
Create, amend and use searches within the clinical system to
identify patients
Assist Enhanced Access with certain aspects of patient care
Work with the admin team to ensure patient registrations are
processed in a timely manner
Participate in practice meetings and training events
About us
Spring House Medical Centre currently has a list size of 9800 patients, we are slightly smaller than other local practices. We have a strong clinical team of 8 doctors and 3 nurses plus a very supportive admin team. We have a strong work ethic within the practice making sure patients receive the best care available to them. The team are very close and completment each other very well.
Job description
Job responsibilities
Job responsibilities
Work closely with our care home to ensure all patients needs
are met
Build and maintain effective relationships with care home
staff
Effectively manage MDT meetings for care home residents and
produce minutes
Coordinate and assist in delivering frailty reviews
Implement a process for ensuring patients have their cancer
screening
Implement a process for safety netting at the practice, so
patients are followed up effectively
Collate patient data with best practice and upload and
regularly update the patient record
Create, amend and use searches within the clinical system to
identify patients
Assist Enhanced Access with certain aspects of patient care
Work with the admin team to ensure patient registrations are
processed in a timely manner
Participate in practice meetings and training events
Job description
Job responsibilities
Job responsibilities
Work closely with our care home to ensure all patients needs
are met
Build and maintain effective relationships with care home
staff
Effectively manage MDT meetings for care home residents and
produce minutes
Coordinate and assist in delivering frailty reviews
Implement a process for ensuring patients have their cancer
screening
Implement a process for safety netting at the practice, so
patients are followed up effectively
Collate patient data with best practice and upload and
regularly update the patient record
Create, amend and use searches within the clinical system to
identify patients
Assist Enhanced Access with certain aspects of patient care
Work with the admin team to ensure patient registrations are
processed in a timely manner
Participate in practice meetings and training events
Person Specification
Experience
Essential
- Knowledge of primary care and working in a health or social care related profession
- Knowledge of service user confidentiality
- Experience of administrative duties
- Ability to recognise and work within limits of competence and seek advice when needed
- Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
- Able to deal with patients sensitively
Desirable
- Experience of our clinical system, SystmOne
- Experience of the Quality and Outcome Framework
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of Office and Outlook
- Effective time management (planning and organising
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure
Personal qualities
Essential
- Polite and confident
- Flexible and cooperative
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to work under pressure/in stressful situations
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
Person Specification
Experience
Essential
- Knowledge of primary care and working in a health or social care related profession
- Knowledge of service user confidentiality
- Experience of administrative duties
- Ability to recognise and work within limits of competence and seek advice when needed
- Understanding of the needs of older people / adults with disabilities / long term conditions particularly in relation to promoting their independence
- Able to deal with patients sensitively
Desirable
- Experience of our clinical system, SystmOne
- Experience of the Quality and Outcome Framework
- Excellent communication skills (written and oral)
- Strong IT skills
- Competent in the use of Office and Outlook
- Effective time management (planning and organising
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure
Personal qualities
Essential
- Polite and confident
- Flexible and cooperative
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to work under pressure/in stressful situations
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
