St Thomas Medical Group

2 x Part-time Receptionists at GP Practice- St Thomas Medical Group

The closing date is 21 September 2025

Job summary

St Thomas Medical Group is the 2nd largest practice in Devon, forward thinking, innovative and outward-facing, looking for an enthusiastic, skilled and motivated individual to help us diversify the workforce of our organisation.

With an excellent, supportive team of GPs, Clinical, Allied Health Care professionals, Administrative and Reception staff operating out of purpose-built surgeries.

We have 11 Partners, 35 Salaried GPs, 24 Nurses, 6 ANPs, 4 Paramedics, Social Prescribers, First Contact Physios and are looking for the right candidate to further enhance this team.

Due to the Promotion of 2 Receptionists into our scheduling team we now have 2 part-time reception posts available.

One Post is Monday and Wednesday 8.30am-5pm/6.30pm -one of the days will be a late finish.

One Post in Tuesday and Friday 8.30am-5pm/6.30pm -one of the days will be a late finish.

If you feel you are the right candidate please send us your CV

STMG

Main duties of the job

This is a busy and varied post needing excellent communication skills, ability to work under pressure and the confidence to interact with patients and clinical staff. The successful candidate will need to possess excellent communication and listening skills and the ability to prioritise work. Dealing with patients, medical information, a strict understanding of patient confidentiality is an essential part of the role.

Duties to include

Covering of the Reception Desk and dealing with the general public

Monitoring of email accounts received from patients and clinicians

Answering of telephone queries and calling out to patients

Working as part of a team to provide admin support to all clinicians and other members of staff

Handling requests for information from outside agencies.

Attention to detail.

From time to time you may be required to work from other surgeries within St Thomas Medical Group.

About us

Join Our Team at St Thomas!

St Thomas is a fantastic place to work friendly, supportive, and full of team spirit. Youll be part of a fun and welcoming environment with great opportunities to develop your skills and grow in your career.

We offer excellent benefits, including:

NHS pension scheme

5 weeks holiday (inclusive of bank holidays)

Ongoing training and development opportunities

If youre looking for a workplace where you can feel valued and thrive, St Thomas could be the perfect fit for you!

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

£12.21 an hour After Probation rising to £12.37 per hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2331-25-0000

Job locations

St Thomas Health Centre

Cowick St

Exeter

Devon

EX4 1HJ


Exwick Health Centre

New Valley Road

Exeter

EX4 2AD


Student Health Centre

Exeter University

Exeter

Devon

ex4 4qp


Job description

Job responsibilities

See attached word document for a current and up to date job description. We will also discuss full details at interview, if you would like to visit the practice pre-interview please contact Natalie Rogers to arrange this thank you STMG.

Job description

Job responsibilities

See attached word document for a current and up to date job description. We will also discuss full details at interview, if you would like to visit the practice pre-interview please contact Natalie Rogers to arrange this thank you STMG.

Person Specification

Qualifications

Essential

  • Experience of working in a Customer Facing Role.
  • Experience of Telephone work
  • Ability to Prioritise and work on own initiative.

Desirable

  • Experience of working in General Practice or NHS is desirable but not essential.
Person Specification

Qualifications

Essential

  • Experience of working in a Customer Facing Role.
  • Experience of Telephone work
  • Ability to Prioritise and work on own initiative.

Desirable

  • Experience of working in General Practice or NHS is desirable but not essential.

Employer details

Employer name

St Thomas Medical Group

Address

St Thomas Health Centre

Cowick St

Exeter

Devon

EX4 1HJ


Employer's website

https://www.stthomasmedicalgroup.co.uk/ (Opens in a new tab)


Employer details

Employer name

St Thomas Medical Group

Address

St Thomas Health Centre

Cowick St

Exeter

Devon

EX4 1HJ


Employer's website

https://www.stthomasmedicalgroup.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Reception Manager

Natalie Rogers

natalie.ridewood@nhs.net

01392676676

Details

Date posted

01 September 2025

Pay scheme

Other

Salary

£12.21 an hour After Probation rising to £12.37 per hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2331-25-0000

Job locations

St Thomas Health Centre

Cowick St

Exeter

Devon

EX4 1HJ


Exwick Health Centre

New Valley Road

Exeter

EX4 2AD


Student Health Centre

Exeter University

Exeter

Devon

ex4 4qp


Supporting documents

Privacy notice

St Thomas Medical Group's privacy notice (opens in a new tab)