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Queen Edith Medical Practice

Receptionist/Administrator

The closing date is 23 May 2025

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Job summary

QUEEN EDITH MEDICAL PRACTICE

Require 2 enthusiastic

Medical Receptionist/Administrators

Are you friendly, reliable and able to work under pressure? Do you have administrative and/or reception experience?

If 'yes', then you may be the right person to join our growing team helping to provide excellent levels of service to our 10,000 patients!

Main duties of the job

Hours: 27 or 37 per week

Working pattern: 8am-6pm (with 1 hr unpaid lunch break and 2 x 15 minute paid breaks each day) either 3 days or 4 days per week (weekdays only) to include Thursdays & Fridays.

This fast-paced role involves a variety of administrative & reception duties in a busy General Practice environment.

About us

We are a medium sized GP practice on the outskirts of Cambridge close to Addenbrookes Hospital, with staff parking on-site.

Our friendly and supportive multi-disciplinary team work together to provide high levels of care to our registered patients.

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

£12.50 an hour increases to £13.07 per hour on completion of probation

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2328-25-0001

Job locations

59 Queen Ediths Way

Cambridge

Cambridgeshire

CB1 8PJ


Job description

Job responsibilities

JOB TITLE Medical Office Receptionist/Administrator

RESPONSIBLE TO: Office Manager/Practice Manager

REPORT TO: Office Manager/Practice Manager

MAIN DUTIES:

To undertake the whole range of office, administration and reception duties including:

  • operate the patient appointment system
  • receive and advise patients appropriately
  • answer telephones, take messages
  • operate the prescription system, maintain the computer database and input and extract information as required
  • deal with correspondence as instructed, including scanning and filing
  • record requests for home visits
  • Be responsible for opening the surgery in the mornings and setting the alarm and securing the building in the evenings
  • Typing of referral letters and other outgoing communications from the practice.

ADDITIONAL DUTIES: To provide cover in all areas of reception, undertake additional office duties and specific tasks allocated by the Practice Manager. These may include assisting with compiling reports, maintaining and processing the file of third party reports for patients, photo-copying medical records for solicitors, stocking rooms and stock control.

Job description

Job responsibilities

JOB TITLE Medical Office Receptionist/Administrator

RESPONSIBLE TO: Office Manager/Practice Manager

REPORT TO: Office Manager/Practice Manager

MAIN DUTIES:

To undertake the whole range of office, administration and reception duties including:

  • operate the patient appointment system
  • receive and advise patients appropriately
  • answer telephones, take messages
  • operate the prescription system, maintain the computer database and input and extract information as required
  • deal with correspondence as instructed, including scanning and filing
  • record requests for home visits
  • Be responsible for opening the surgery in the mornings and setting the alarm and securing the building in the evenings
  • Typing of referral letters and other outgoing communications from the practice.

ADDITIONAL DUTIES: To provide cover in all areas of reception, undertake additional office duties and specific tasks allocated by the Practice Manager. These may include assisting with compiling reports, maintaining and processing the file of third party reports for patients, photo-copying medical records for solicitors, stocking rooms and stock control.

Person Specification

Skills & Attributes

Essential

  • Ability to work under pressure
  • Excellent communication skills
  • Good team-player
  • Ability to multi-task
  • Good level of IT skills
  • Friendly and welcoming demeanour
  • Empathy and understanding

Qualifications

Essential

  • GCSE grade A to C in English and Maths or equivalent

Experience

Essential

  • Administrative experience
  • Reception experience

Desirable

  • Experience of working in a GP Practice
  • Experience working with the public
Person Specification

Skills & Attributes

Essential

  • Ability to work under pressure
  • Excellent communication skills
  • Good team-player
  • Ability to multi-task
  • Good level of IT skills
  • Friendly and welcoming demeanour
  • Empathy and understanding

Qualifications

Essential

  • GCSE grade A to C in English and Maths or equivalent

Experience

Essential

  • Administrative experience
  • Reception experience

Desirable

  • Experience of working in a GP Practice
  • Experience working with the public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Queen Edith Medical Practice

Address

59 Queen Ediths Way

Cambridge

Cambridgeshire

CB1 8PJ


Employer's website

https://www.queenedithmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Queen Edith Medical Practice

Address

59 Queen Ediths Way

Cambridge

Cambridgeshire

CB1 8PJ


Employer's website

https://www.queenedithmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Claire Surridge

claire.surridge@nhs.net

01223247288

Details

Date posted

07 May 2025

Pay scheme

Other

Salary

£12.50 an hour increases to £13.07 per hour on completion of probation

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2328-25-0001

Job locations

59 Queen Ediths Way

Cambridge

Cambridgeshire

CB1 8PJ


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