Albion Surgery

Receptionist

Information:

This job is now closed

Job summary

Albion Surgery is a training practice for Medical Students through to doctors completing their GP training, we therefore have a strong ethos of developing staff and supported learning.

We are part of Central Liverpool Primary Care Network encompassing many roles to support our patients and staff.

We are situated in area of high depravation that requires a dynamic approach to care and enthusiasm to support our patients and their health.

Main duties of the job

Main reception front desk duties and back office roles.

Communicating with colleagues in Primary and Secondary Care.

Support patients to access care and directing to support services from local providers and voluntary organisations

Please see main job description for details.

About us

Albion Surgery has a list size of 4500 patients. We have a practice team consisting of 4 GP's plus doctors in training. Practice nurse, HCA, Practice manager and Assistant Practice manager, Reception manager, and 5 receptionists.

We strive to do the best for our patients and always looking for ways to improve care, access, and seeing the right person at the right time.

We are close to the City centre with good transport links, parking on site.

Details

Date posted

12 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2318-24-0000

Job locations

Everton Road Health Centre

45 Everton Road

Liverpool

L6 2EH


Job description

Job responsibilities

Please see full document attached for details of roles and responsibilities. This is a dynamic role so not all duties will be listed although we try to give the best overview

Job description

Job responsibilities

Please see full document attached for details of roles and responsibilities. This is a dynamic role so not all duties will be listed although we try to give the best overview

Person Specification

Qualifications

Essential

  • Good standard of English and Maths.
  • Minimum basic IT literate.
  • Excellent communication skills.
  • An ability to work well within a team and support each member.
  • Supportive and caring manner when dealing with patients.
  • A drive to learn and adapt.

Desirable

  • EMIS trained, although training can be given.
  • GP or other healthcare setting experience.

Experience

Essential

  • Experience of dealing with and managing people and their expectations.
  • This can be at a very basic level from reception to retail, but showing care and support.
Person Specification

Qualifications

Essential

  • Good standard of English and Maths.
  • Minimum basic IT literate.
  • Excellent communication skills.
  • An ability to work well within a team and support each member.
  • Supportive and caring manner when dealing with patients.
  • A drive to learn and adapt.

Desirable

  • EMIS trained, although training can be given.
  • GP or other healthcare setting experience.

Experience

Essential

  • Experience of dealing with and managing people and their expectations.
  • This can be at a very basic level from reception to retail, but showing care and support.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albion Surgery

Address

Everton Road Health Centre

45 Everton Road

Liverpool

L6 2EH


Employer's website

https://www.albionsurgeryeverton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Albion Surgery

Address

Everton Road Health Centre

45 Everton Road

Liverpool

L6 2EH


Employer's website

https://www.albionsurgeryeverton.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Manager

Janet Keyser

janet.keyser@livgp.nhs.uk

01513008300

Details

Date posted

12 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2318-24-0000

Job locations

Everton Road Health Centre

45 Everton Road

Liverpool

L6 2EH


Supporting documents

Privacy notice

Albion Surgery's privacy notice (opens in a new tab)