Job summary
This role will be pivotal to supporting the Practice team in
delivering the outcomes from the Network Direct Enhanced Service (DES)
Agreements which comprise:
Enhanced Health in Care Homes
Structured Medication Review and Medicines Optimisation
Supporting Early Cancer Diagnosis
Anticipatory / Personalised Care
Main duties of the job
KEY
RESPONSIBILITIES
The role will require a good working knowledge
of SystmOne, running run SystmOne searches to identify
the patient cohorts, as directed by the clinicians
Clinical audit and
evaluation relating the Network DES clinical outcomes and quality improvement
initiatives. Administration, monitoring and
maintenance of digital health app dashboards ensuring onward flagging of
anything requiring clinical oversight. Inviting patients to NHS health checks, learning disability annual reviews and mental health reviews
Supporting the hypertension practice pathways with the BP@Home dashboard, internal triage of incoming blood pressure results,
onboarding patients to a platform and linking with Digital
Transformation Lead to ensure all requirements and targets of the CCLIP are
met
Supporting patients living with mental health, using agreed
pathways for triage to practice
clinicians and appropriate local services
Checking Shared Care requirements for patients
under Secondary Care and confirming administrative tasks are
completed, booking in essential follow-ups or phlebotomy
Monitoring Diabetes 8 Care Processes, checking
secondary care blood tests, importing data. Flagging patients requiring
additional support along agreed care pathways
Working in a person-centred way with patients and colleagues to encourage patient engagement in the quality improvement programmes, appropriately supporting those who may experience additional barriers to accessing the services
About us
About Us: The Panton Practice is a large GP
practice dedicated to serving a diverse population of 17,200 patients. Our team
is comprised of experienced professionals, including GP Partners, Salaried
GPs, Nurse Practitioners, Paramedic Practitioners, Practice Nurses, and our
invaluable Reception and Admin team.
Job description
Job responsibilities
The role will require a good working knowledge of SystmOne in order to be able to set up and run SystmOne searches to identify the patient cohorts, as directed by the clinicians. You will also need to understand how to use the Dorset Intelligence & Insight Service (DiiS). Training will be provided if required.
Undertaking non-clinical Cancer Care Reviews with patients over the phone and following any subsequent care pathways.
Monitoring C The Signs Dashboard to ensure patients have returned cancer diagnostic testing requirements. Liaising with patients to overcome any barriers to undertaking diagnostic testing.
Making Pharmrefer referrals to community pharmacy using the online template.
Monitoring and maintaining Spirometry waiting lists and making appointments in Spiro clinics ensuring all clinical exclusion criteria are adhered to.
Administration, monitoring and maintenance of digital health app dashboards ensuring onward flagging of anything requiring clinical oversight.
Inviting patients for their NHS Health Checks, Dementia reviews, Learning disability reviews and Mental health reviews and ensuring these appointments are booked in a timely manner.
Developing an understanding of the Quality Outcome Framework (QOF) and Investment and Impact Fund (IIF) to ensure clinical coding is completed and support the team in achieving targets.
Keeping records of the NHS Digital Flag and Reasonable Communication Adjustments required by patients with Learning Disabilities, Autism or other Disabilities. This may include person-centred conversations with the individual to understand their needs.
Support the administration of Safeguarding MDTs and incoming correspondence.
Monitoring Diabetes 8 Care Processes for the Practice eg checking secondary care blood tests and importing data. Flagging patients requiring additional support along agreed care pathways.
Booking structured meds reviews.
Working with the First Contact Mental Health Nurses to support referrals to CMHT. This will include creating referral letters and using digital transcribing. Training will be provided.
Using clinical letters from secondary care and other health professionals to create coding on patient records.
The role will also work in a person-centred way with patients and colleagues to encourage patient engagement in the quality improvement programmes as outlined in the DES and also contribute to a positive and seamless service-user experience, appropriately supporting those who may experience additional barriers to accessing the services.
To support the Network and Practice teams with clinical audit and evaluation relating the Network DES clinical outcomes and quality improvement initiatives.
- To undertake any other duties or projects commensurate with the nature and grade of this post as required.
Job description
Job responsibilities
The role will require a good working knowledge of SystmOne in order to be able to set up and run SystmOne searches to identify the patient cohorts, as directed by the clinicians. You will also need to understand how to use the Dorset Intelligence & Insight Service (DiiS). Training will be provided if required.
Undertaking non-clinical Cancer Care Reviews with patients over the phone and following any subsequent care pathways.
Monitoring C The Signs Dashboard to ensure patients have returned cancer diagnostic testing requirements. Liaising with patients to overcome any barriers to undertaking diagnostic testing.
Making Pharmrefer referrals to community pharmacy using the online template.
Monitoring and maintaining Spirometry waiting lists and making appointments in Spiro clinics ensuring all clinical exclusion criteria are adhered to.
Administration, monitoring and maintenance of digital health app dashboards ensuring onward flagging of anything requiring clinical oversight.
Inviting patients for their NHS Health Checks, Dementia reviews, Learning disability reviews and Mental health reviews and ensuring these appointments are booked in a timely manner.
Developing an understanding of the Quality Outcome Framework (QOF) and Investment and Impact Fund (IIF) to ensure clinical coding is completed and support the team in achieving targets.
Keeping records of the NHS Digital Flag and Reasonable Communication Adjustments required by patients with Learning Disabilities, Autism or other Disabilities. This may include person-centred conversations with the individual to understand their needs.
Support the administration of Safeguarding MDTs and incoming correspondence.
Monitoring Diabetes 8 Care Processes for the Practice eg checking secondary care blood tests and importing data. Flagging patients requiring additional support along agreed care pathways.
Booking structured meds reviews.
Working with the First Contact Mental Health Nurses to support referrals to CMHT. This will include creating referral letters and using digital transcribing. Training will be provided.
Using clinical letters from secondary care and other health professionals to create coding on patient records.
The role will also work in a person-centred way with patients and colleagues to encourage patient engagement in the quality improvement programmes as outlined in the DES and also contribute to a positive and seamless service-user experience, appropriately supporting those who may experience additional barriers to accessing the services.
To support the Network and Practice teams with clinical audit and evaluation relating the Network DES clinical outcomes and quality improvement initiatives.
- To undertake any other duties or projects commensurate with the nature and grade of this post as required.
Person Specification
Experience
Essential
- Proficient in MS office, able to record accurately using a range of electronic systems
- Experience of using SystmOne
Desirable
- Experience of data analytics and abilities to work with data for audit and evaluation purposes.
Qualifications
Essential
Person Specification
Experience
Essential
- Proficient in MS office, able to record accurately using a range of electronic systems
- Experience of using SystmOne
Desirable
- Experience of data analytics and abilities to work with data for audit and evaluation purposes.
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
