St Johns House Medical Centre

Operational Data Analyst

The closing date is 25 September 2025

Job summary

St Johns House Medical Centre has an exciting opportunity for a new team member to join our established, friendly and dedicated hard working team.

We are a large practice, working from purpose-built modern premises in St Johns . We are looking for a flexible, hard working and reliable person, who enjoys analysis of data and making operational changes to the benefit of the business, staff and services we provide.

It is a new, varied and interesting role. Ideally you should have experience of working within a healthcare setting and be educated to GCSE level or equivalent .

However, full training will be given.

If you would like an informal discussion about the roles, please contact Practice Manager Deb Gregory on 01905 740006.

If a substantial number of applications are received, we reserve the right to close this advertisment earlier than the closing date.

Main duties of the job

Ensure that all clinical templates contain the most up-to-date clinical codes to ensure that activity is successfully captured

Managing, analysing, interpreting, presenting and reporting on Practice and patient data using Power BI and other tools.

Analysing, interpreting and reporting against DES, LES and prevalence specifications to ensure successful delivery for the Practice contracts

Processing and recording data in accordance with Practice Protocols

Work with the practice manager, GPs and clinical pharmacists to ensure the practice is compliant with CQC standards where medicines are involved, including inviting patients to medication reviews and taking action for those who fail to attend.

Promote safer prescribing by conducting the searches for audits as directed by GPs and clinical pharmacist.

Carry out accurate clinical coding of patient records in line with practice and national standards.

Manage and process prescription requests, ensuring safety, accuracy, and alignment with prescribing protocols.

Contribute to service improvement initiatives and assist with audits or data collection as required.

Coach, train and develop colleagues within own scope of work.

Presenting Data to Management

Oversight of monthly PPA claims, ensuring all PPA items are correctly claimed for and processed.

Build, test and publish emis web protocols to align monitoring requirements for medication, in line with NICE guidance.

About us

We are a large, friendly, forward thinking team. Our clinical team is made up of doctors, pharmacists, advanced clinical practitioners, practice nurses, pharmacists and health care assistants.

Our administrative team is made up of secretaries, receptionists, administrators and medicine clerks.

We all strive to do the best for our patients and give excellent customer service.

Details

Date posted

11 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2306-25-0008

Job locations

299 Bromyard Road

Worcester

WR2 5FB


Job description

Job responsibilities

MAIN DUTIES OF THE JOB

Ensuring that all Clinical templates at SJH are set up with the most up-to-date clinical codes to ensure that activity is successfully captured

Managing, analysing, interpreting, presenting and reporting on Practice and patient data using Power BI and other tools.

Analysing, interpreting and reporting against DES, LES and prevalence specifications to ensure successful delivery for the Practice contracts.

Processing and recording data information in accordance with NHSE and Practice Protocols.

Work with the practice manager, GPs and clinical pharmacist to ensure the practice is compliant with CQC standards where medicines are involved, including inviting patients to medication reviews and taking action for those who fail to attend.

Promote safer prescribing by conducting the searches for audits as directed by GPs and clinical pharmacist.

Carry out accurate clinical coding of patient records in line with practice and national standards.

Manage and process prescription requests, ensuring safety, accuracy, and alignment with prescribing protocols.

Contribute to service improvement initiatives and assist with audits or data collection as required

Provide necessary analytics and other business information to support securing funding for new initiatives as well as mapping new projects to confirm viability.

Using knowledge, supports the development of data-driven decision making across Primary Care Networks, informing stakeholders of risks, benefits and consequences.

Coach, train and develop colleagues within own scope of work.

Presenting Data to Management.

Oversight of monthly PPA claims, ensuring all PPA items are correctly claimed for and processed.

Build, test and publish emis web protocols to align monitoring requirements for specific medication, in line with NICE guidance.

PERSONAL DEVELOPMENT

To attend mandatory training regularly

To keep up to date with and attend training on revisions to information systems or changes in protocols for the inputting of data in the light of Local and national initiatives.

To adhere to agreed protocols at all times.

To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.

CLINICAL GOVERNANCE AND QUALITY ASSURANCE

To realise the importance of confidentiality when dealing with patients and staff, particularly when giving or receiving information over the telephone in accordance with the Data Protection Act.

Maintain the high standards of the service by contributing towards individual, team and service objectives and acting at all times in the best interest of patients.

To accurately collect, collate and input data to Information Systems as required by procedures to ensure that patient database records are up to date and accurate.

To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.

Job description

Job responsibilities

MAIN DUTIES OF THE JOB

Ensuring that all Clinical templates at SJH are set up with the most up-to-date clinical codes to ensure that activity is successfully captured

Managing, analysing, interpreting, presenting and reporting on Practice and patient data using Power BI and other tools.

Analysing, interpreting and reporting against DES, LES and prevalence specifications to ensure successful delivery for the Practice contracts.

Processing and recording data information in accordance with NHSE and Practice Protocols.

Work with the practice manager, GPs and clinical pharmacist to ensure the practice is compliant with CQC standards where medicines are involved, including inviting patients to medication reviews and taking action for those who fail to attend.

Promote safer prescribing by conducting the searches for audits as directed by GPs and clinical pharmacist.

Carry out accurate clinical coding of patient records in line with practice and national standards.

Manage and process prescription requests, ensuring safety, accuracy, and alignment with prescribing protocols.

Contribute to service improvement initiatives and assist with audits or data collection as required

Provide necessary analytics and other business information to support securing funding for new initiatives as well as mapping new projects to confirm viability.

Using knowledge, supports the development of data-driven decision making across Primary Care Networks, informing stakeholders of risks, benefits and consequences.

Coach, train and develop colleagues within own scope of work.

Presenting Data to Management.

Oversight of monthly PPA claims, ensuring all PPA items are correctly claimed for and processed.

Build, test and publish emis web protocols to align monitoring requirements for specific medication, in line with NICE guidance.

PERSONAL DEVELOPMENT

To attend mandatory training regularly

To keep up to date with and attend training on revisions to information systems or changes in protocols for the inputting of data in the light of Local and national initiatives.

To adhere to agreed protocols at all times.

To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.

CLINICAL GOVERNANCE AND QUALITY ASSURANCE

To realise the importance of confidentiality when dealing with patients and staff, particularly when giving or receiving information over the telephone in accordance with the Data Protection Act.

Maintain the high standards of the service by contributing towards individual, team and service objectives and acting at all times in the best interest of patients.

To accurately collect, collate and input data to Information Systems as required by procedures to ensure that patient database records are up to date and accurate.

To participate in Individual Performance Review and Personal Development plans on an annual basis and to undertake training and development as identified within these discussions and as indicated by the requirements of the post.

Person Specification

Experience

Essential

  • Experience of analysing data

Desirable

  • Experience of working in general practice

Qualifications

Essential

  • Strong IT skills
  • Educated to GCSE level or equivalent
  • Experience working with the general public
  • Experience working in the healthcare sector
  • Excellent communication skills
  • Experience of using clinical systems; Emis Web, Accurx and AnalyseRx

Desirable

  • Experience in Microsoft Office
  • Recognised qualification in data administration

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence of the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work without direct supervision and determine own workload priorities
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate manner
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Flexibility of working hours/able to work at the desired times

Desirable

  • Car driver, with a clean licence
Person Specification

Experience

Essential

  • Experience of analysing data

Desirable

  • Experience of working in general practice

Qualifications

Essential

  • Strong IT skills
  • Educated to GCSE level or equivalent
  • Experience working with the general public
  • Experience working in the healthcare sector
  • Excellent communication skills
  • Experience of using clinical systems; Emis Web, Accurx and AnalyseRx

Desirable

  • Experience in Microsoft Office
  • Recognised qualification in data administration

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence of the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work without direct supervision and determine own workload priorities
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate manner
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Flexibility of working hours/able to work at the desired times

Desirable

  • Car driver, with a clean licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Johns House Medical Centre

Address

299 Bromyard Road

Worcester

WR2 5FB


Employer's website

https://stjohnshousesurgery.com/ (Opens in a new tab)


Employer details

Employer name

St Johns House Medical Centre

Address

299 Bromyard Road

Worcester

WR2 5FB


Employer's website

https://stjohnshousesurgery.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Practice Manager

Deb Gregory

deb.gregory@nhs.net

01905740006

Details

Date posted

11 September 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2306-25-0008

Job locations

299 Bromyard Road

Worcester

WR2 5FB


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