Administer (MSK)

Job summary

The role of a Administrator (MSK) will be to help and support with the referrals, booking and post clinic administration for patients in the MSK service of Leylands Medical Centre.

The role holder will also be expected to support the Leylands Reception team from time to time.

Main duties of the job

To deal with all telephone queries from patients, GP surgeries and hospitals

To deal with all incoming emails on NHS Net mail

To action unassigned tasks and tasks from outside on Systm1

To activate and process all incoming referrals via ERS System

To register all patients on Systm1 MSK Module and add to Awaiting Triage Workflow

To log and action triage outcomes

To directly book into secondary care clinics via Electronic Referral System

To book patients into MSK Clinics on Systm1

To send out appointment letters via Docmail

To book Interpreters via Enable2 if required

To prepare and tidy Consulting Rooms before and after Clinics setting out/putting away injection trays

To keep injection trays stocked and order new stock via Nurses at Leylands

To action clinic outcomes

To complete clinic letters to referring GPs/ and type up referral letters and directly book into secondary care clinics

To cancel any Clinics due to Annual Leave or Sick Leave

To keep a record of awaiting results chase up and bring to Clinicians attention

To record weekly clinic/triage statistics

Deal with any incoming post

To scan any incoming paper documents onto patients records

Franking any urgent outgoing mail/taking to Post office when required

To support the Reception team at Leylands from time to time

About us

Supportive team currently 7 partners, 5 salaried GPs, 1 ANPs ,with an excellent management, nursing and admin back up.

Practice Pharmacists dealing with medication reviews and repeat prescribing.

Low home visit numbers.

Dedicated GP working closely with care homes and community matron undertaking weekly ward rounds.

Physiotherapist Physio First.

Purpose built premises with two branch surgeries.

Diverse practice population 18,600 patients.

Extended primary care services on site including physiotherapy, Ultrasound, Citizens Advice and District Nursing.

GPwSI s in the team - musculo-skeletal medicine, diabetes, sexual health.

Training practice for GPs, ANP, Practice Nurses, Paramedics, FCPs and Student Nurses.