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Jesmond Health Partnership

Primary Care Network Team Administrator

The closing date is 20 November 2025

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Job summary

The post holder will provide daily administrative support to all PCN managers and their respective teams, supporting service delivery, PCN activities, as well as current and future workstreams. The post holder will also provide ad hoc administrative support to the Managing Director, Operations Manager, and PCN Clinical Directors when required. This role involves providing high quality work, comprehensive and effective administration skills across a wide variation of work with some travel across Gosforth and Jesmond. The job holder will be based at Regent Centre but will be required to work routinely across the Gosforth and Jesmond area.

You can find our website link in the Supporting Links section.

Main duties of the job

Service administration and co-ordination.

Organising, administrating, and attending meetings; producing agendas, minutes, notes and disseminating meeting minutes, notes and papers.

Co-ordinate PCN group consultations and training events; supporting patient, partner organisations and stakeholder engagement.

Ensuring action logs are maintained as required and items are progressed.

Assisting with data capture and coding on a range of systems; using GP clinical records and systems as well as other non-clinical administration IT systems.

Liaising with managers and team leads to ensuring distribution lists are kept up to date.

Assisting with production of corporate materials such as brochures, reports, training and communication aids

Other duties as required.

About us

Gosforth Jesmond Health is a company set up by the Primary Care Networks (PCN) of North Gosforth and Jesmond and Lower Gosforth to manage and deliver PCN contracts and services. We are innovative in our approach and our working environment is dynamic and complex, as we endeavour to support the six GP practices of our two networks deliver high quality primary care services in challenging times.

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

£30,162 a year pa WTE dependent upon skills and experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2301-25-0012

Job locations

Regent Medical Centre

Henry Street

Newcastle Upon Tyne

NE3 1DQ


Job description

Job responsibilities

Operational Administration

Ensuring on-call doctors for Practices are correct and saved on teams each week.

Ensuring accurate visualisation maintenance on System One for GJH and EA info.

Messaging patients as required to support Same Day Access clinics and Home Visiting.

Supporting the delivery of a range of Group Consultations and Meet and Move sessions.

Provide administrative support to the management team in them undertaking their day-to-day operations.

Operational Responsibilities

Provide direct support to the PCN Project Manager, Business Support Manager and Clinical Services Manager.

Provide ad hoc support to the Operations Manager, Managing Director and Clinical Directors as required.

Organise meetings and events related to PCN service provision and activities.

Coordinating, administering and supporting a range of operational and management meetings; producing agendas and minutes with the support of PCN managers.

Provide operational support and administration in the co-ordination of ledgers and rotas, taking directions from operational managers and leads.

Support the HR Manager with system administration during the induction of new employees and processing of leavers.

Oversight and administration of all rotas and ledgers to assist operational managers in ensuring good staff cover and effective service delivery at all times.

Communications and Working Relationships

Support the production of corporate materials including reports/brochures

Co-ordination of content for the PCN newsletter as well as PCN activities and events

Contribute to the overall delivery of national and local Primary Care Network priorities and initiatives, by working closely with the PCN Business Support Manager, operational managers, Clinical Directors, and the Primary Care Network team.

Undertake distinct tasks and activities to support the delivery of project milestones.

Liaise with third parties about aspects of PCN work.

Build and maintain good relationships with clinical staff involved in or associated with the network to always maintain effective clinical engagement.

Job description

Job responsibilities

Operational Administration

Ensuring on-call doctors for Practices are correct and saved on teams each week.

Ensuring accurate visualisation maintenance on System One for GJH and EA info.

Messaging patients as required to support Same Day Access clinics and Home Visiting.

Supporting the delivery of a range of Group Consultations and Meet and Move sessions.

Provide administrative support to the management team in them undertaking their day-to-day operations.

Operational Responsibilities

Provide direct support to the PCN Project Manager, Business Support Manager and Clinical Services Manager.

Provide ad hoc support to the Operations Manager, Managing Director and Clinical Directors as required.

Organise meetings and events related to PCN service provision and activities.

Coordinating, administering and supporting a range of operational and management meetings; producing agendas and minutes with the support of PCN managers.

Provide operational support and administration in the co-ordination of ledgers and rotas, taking directions from operational managers and leads.

Support the HR Manager with system administration during the induction of new employees and processing of leavers.

Oversight and administration of all rotas and ledgers to assist operational managers in ensuring good staff cover and effective service delivery at all times.

Communications and Working Relationships

Support the production of corporate materials including reports/brochures

Co-ordination of content for the PCN newsletter as well as PCN activities and events

Contribute to the overall delivery of national and local Primary Care Network priorities and initiatives, by working closely with the PCN Business Support Manager, operational managers, Clinical Directors, and the Primary Care Network team.

Undertake distinct tasks and activities to support the delivery of project milestones.

Liaise with third parties about aspects of PCN work.

Build and maintain good relationships with clinical staff involved in or associated with the network to always maintain effective clinical engagement.

Person Specification

Experience

Essential

  • General administration experience

Desirable

  • Finance administration.
  • Rota/shift administration

Other

Essential

  • Highly motivated
  • Flexible and adaptable
  • Self-starter, able to work on own initiative.
  • Confidential and objective

Skills

Essential

  • Excellent organisational and time management skills
  • Good written and verbal communication skills
  • Good IT skills and familiar with MS office
  • Ability to work to policies and procedures.

Knowledge

Essential

  • Knowledge of business administration practices and processes

Desirable

  • Knowledge of General Practice and clinical systems
  • Knowledge of finance administration practices and processes
  • Knowledge of Rota/shift management systems and processes

Qualifications

Essential

  • Good standard of general education
  • GCSE grade C/Level 5 or above in English Language and Mathematics or equivalent

Desirable

  • NVQ Level 3 Business Administration qualification or equivalent
Person Specification

Experience

Essential

  • General administration experience

Desirable

  • Finance administration.
  • Rota/shift administration

Other

Essential

  • Highly motivated
  • Flexible and adaptable
  • Self-starter, able to work on own initiative.
  • Confidential and objective

Skills

Essential

  • Excellent organisational and time management skills
  • Good written and verbal communication skills
  • Good IT skills and familiar with MS office
  • Ability to work to policies and procedures.

Knowledge

Essential

  • Knowledge of business administration practices and processes

Desirable

  • Knowledge of General Practice and clinical systems
  • Knowledge of finance administration practices and processes
  • Knowledge of Rota/shift management systems and processes

Qualifications

Essential

  • Good standard of general education
  • GCSE grade C/Level 5 or above in English Language and Mathematics or equivalent

Desirable

  • NVQ Level 3 Business Administration qualification or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jesmond Health Partnership

Address

Regent Medical Centre

Henry Street

Newcastle Upon Tyne

NE3 1DQ


Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Jesmond Health Partnership

Address

Regent Medical Centre

Henry Street

Newcastle Upon Tyne

NE3 1DQ


Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Manager

Eirini Kokkinaki

eirini.kokkinaki@nhs.net

07835203060

Details

Date posted

06 November 2025

Pay scheme

Other

Salary

£30,162 a year pa WTE dependent upon skills and experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2301-25-0012

Job locations

Regent Medical Centre

Henry Street

Newcastle Upon Tyne

NE3 1DQ


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