Business Compliance Administrator

Jesmond Health Partnership

This job is now closed

Job summary

This is a new role established to ensure our rapidly growing and developing organisation remains compliant with statutory and regulatory requirements, such as Human Relations, Health and Safety, and Care Quality Commission. The successful applicant will work closely with and provide critical support to the Directors, senior management and team leads to help them remain abreast of and work within compliance requirements.

Main duties of the job

The main duties of this role are providing administration support to the Directors and senior managers, and ensuring the organisation remains compliant with statutory and regulatory governance and management requirements. Typical duties include:

Board and management meetings coordination, note and minute taking, report and records compilation, distribution and submission.
Ensuring appropriate HR processes and records are in place, maintained effectively and adhered to.
Ensuring H&S routine administration and record keeping arrangements are in place, up to date and maintained effectively.
Ensuring all Company policy documents are reviewed, updated, maintained and filed appropriately.

About us

Gosforth Jesmond Health is a company set up by the Primary Care Networks (PCN) of North Gosforth and Jesmond and Lower Gosforth to manage and deliver PCN contracts and services. We are innovative in our approach and our working environment is dynamic and complex, as we endeavour to support the seven GP practices of our two networks deliver high quality primary care services in challenging times.

Date posted

08 September 2023

Pay scheme

Other

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A2301-23-0008

Job locations

The Surgery

200 Osborne Road

Newcastle Upon Tyne

NE2 3LD

Job description

Job responsibilities

Administration

Provide administrative services to the Managing Director and Operations Manager or other areas of the Company as required to include record maintenance, note taking, meeting arrangements etc.
Organisation, coordination and administration of PCN Board and PCN Practice Managers meetings, including taking minutes and compiling and managing action logs
Providing information and reports for the Managing Director and Operations Manager on issues such as absence levels, accident statistics etc. as required

Human Resource Management

Ensure HR policies and procedures are reviewed and updated on a regular basis
Ensure HR system and records are in place and effectively maintained
Provide support to line managers in HR management
Administer all aspects of the workforce recruitment processes from compilation of advertisement through to an including induction
Ensuring probation reviews are completed
Ensuring employee absence is recorded and managed in accordance with policy
Ensuring accurate recording of annual and other leave
Maintaining training records, arranging training and ensuring any mandatory training is completed within required timescales
Providing administrative support to line management with employee relations issues such as disciplinary, grievance, performance management etc.
Ensuring that staff one to ones and performance appraisals are conducted by line managers
Administer all aspects of the employee leaving process from confirmation of leaving through to exit interviews

Health and Safety

Ensure H&S policies and procedures are reviewed and updated on a regular basis
Ensure H&S system and records are in place and effectively maintained
Ensure routine H&S activities are undertaken on a timely basis e.g. fire alarm tests, fire warden training, first aider training, PAT testing etc.
Ensuring the accident book is completed in the event if any accidents to incidents

Company Management and Operating Policies

Ensure management and operating policies and procedures are reviewed and updated on a regular basis
Ensuring and maintain a robust version control system for management and operating policies and procedures
Ensure and maintain effective and secure filing and access arrangements for management and operating policies and procedures

Job description

Job responsibilities

Administration

Provide administrative services to the Managing Director and Operations Manager or other areas of the Company as required to include record maintenance, note taking, meeting arrangements etc.
Organisation, coordination and administration of PCN Board and PCN Practice Managers meetings, including taking minutes and compiling and managing action logs
Providing information and reports for the Managing Director and Operations Manager on issues such as absence levels, accident statistics etc. as required

Human Resource Management

Ensure HR policies and procedures are reviewed and updated on a regular basis
Ensure HR system and records are in place and effectively maintained
Provide support to line managers in HR management
Administer all aspects of the workforce recruitment processes from compilation of advertisement through to an including induction
Ensuring probation reviews are completed
Ensuring employee absence is recorded and managed in accordance with policy
Ensuring accurate recording of annual and other leave
Maintaining training records, arranging training and ensuring any mandatory training is completed within required timescales
Providing administrative support to line management with employee relations issues such as disciplinary, grievance, performance management etc.
Ensuring that staff one to ones and performance appraisals are conducted by line managers
Administer all aspects of the employee leaving process from confirmation of leaving through to exit interviews

Health and Safety

Ensure H&S policies and procedures are reviewed and updated on a regular basis
Ensure H&S system and records are in place and effectively maintained
Ensure routine H&S activities are undertaken on a timely basis e.g. fire alarm tests, fire warden training, first aider training, PAT testing etc.
Ensuring the accident book is completed in the event if any accidents to incidents

Company Management and Operating Policies

Ensure management and operating policies and procedures are reviewed and updated on a regular basis
Ensuring and maintain a robust version control system for management and operating policies and procedures
Ensure and maintain effective and secure filing and access arrangements for management and operating policies and procedures

Person Specification

Qualifications

Essential

Good standard of general education; five or more GCSEs level 5/grade C or above (or equivalent) and must include:
GCSE level 5/ grade C or above in Mathematics (or equivalent)
GCSE level 5/grade C or above in English Language (or equivalent)
Full driving license

Desirable

CIPD Level 3 qualification
Level 3 Business Administration qualification

Approach to work

Essential

Confidential and objective in dealing with issues
Flexible and adaptable approach to work
Ability to work to policies and procedures
Ability to work on own initiative

Knowledge and skills

Essential

Knowledge of HR practices and processes
Excellent organisation and time management
Good written and verbal communication
Good IT skills and familiar with MS Office

Desirable

Knowledge of General Practice
Knowledge of developments in Primary Care
Knowledge of pressures on NHS health care services

Experience

Essential

Excellent experience of record keeping
HR administration experience (minimum of 1 year)
General administration experience (minimum of 1 year)

Desirable

Experience of working on Primary Care

Person Specification

Qualifications

Essential

Good standard of general education; five or more GCSEs level 5/grade C or above (or equivalent) and must include:
GCSE level 5/ grade C or above in Mathematics (or equivalent)
GCSE level 5/grade C or above in English Language (or equivalent)
Full driving license

Desirable

CIPD Level 3 qualification
Level 3 Business Administration qualification

Approach to work

Essential

Confidential and objective in dealing with issues
Flexible and adaptable approach to work
Ability to work to policies and procedures
Ability to work on own initiative

Knowledge and skills

Essential

Knowledge of HR practices and processes
Excellent organisation and time management
Good written and verbal communication
Good IT skills and familiar with MS Office

Desirable

Knowledge of General Practice
Knowledge of developments in Primary Care
Knowledge of pressures on NHS health care services

Experience

Essential

Excellent experience of record keeping
HR administration experience (minimum of 1 year)
General administration experience (minimum of 1 year)

Desirable

Experience of working on Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Jesmond Health Partnership

Address

The Surgery

200 Osborne Road

Newcastle Upon Tyne

NE2 3LD

Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

Employer details

Employer name

Jesmond Health Partnership

Address

The Surgery

200 Osborne Road

Newcastle Upon Tyne

NE2 3LD

Employer's website

https://jesmondhealthpartnership.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Dave Hall

davehall@nhs.net

Date posted

08 September 2023

Pay scheme

Other

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A2301-23-0008

Job locations

The Surgery

200 Osborne Road

Newcastle Upon Tyne

NE2 3LD

Supporting documents

Privacy notice

Jesmond Health Partnership's privacy notice (opens in a new tab)