Administrator

Job summary

Wyke Regis and Lanehouse Medical Practice

We are looking for a full time/job share enthusiastic and well-motivated individual to join our Administration team

The job requires excellent communication and admin skills.

You will may be required to work between the practice three surgeries and will undertake a range of duties.

The hours would be between 8am - 6.30pm Monday - Friday. This may also also included occasional weekend work/extended hours

Main duties of the job

Workflow:

• dealing with all the incoming correspondence to the surgery, this will include emails, econsults, post and messages. This would then be passed onto the correct clinician and coded as appropriate
• Using S1
• Responding to econsults

Administrator

• Referring patients through the e-referral system
• A confidential and professional approach to work
• The ability to deal with the public and communicate with people at all levels
• An excellent telephone manner
• Ability to work accurately
• Confidence with IT and keenness to train and develop
• Enthusiasm and interest in their work
• An ability to maintain good working relationships with colleagues
• The ability to work independently but also seek support and assistance when necessary
• Both posts would be expected to provide holiday cover for other team members and to cover sickness if required.

Perscriptions

• Processing the daily prescriptions
• Arranging blood tests for patients
• Managing the scripts for Controlled Drugs
• Providing monthly reports

You will be entitled to 5 weeks annual leave on commencement and will have the choice to join the NHS Pension Scheme

Inhouse training will be provided

About us

We are a happy team of staff who all work hard together to deliver high quality primary care services to all our patients.

We have a patient population of 14,100 and we are based over three sites. The main branch is in Wyke Regis and we have two branch sites situated in Lanehouse and Chickerell.

The admin team includes reception staff trained to signpost, workflow administrators, a prescriptions clerk, a pharmacy technician, a long-term condition team, an extensive secretarial team and a long serving dynamic practice manager.