Job summary
We are here for our patients each
day. We've seen it all - new borns, old
age, we're experts in the human body and human emotions. We take thousands of calls every year, but
we never panic. We also see people at the best and most difficult times of
their lives. We don't do it for the
thank you - we do it because we want to make a difference.
Being a Medical Secretary is
one where you will be helping to mend lives and keep the music playing. The key
focus of this role is to provide a professional and efficient service to
patients and doctors through the provision of high quality administrative
activities.
Main duties of the job
Do you have secretarial
and customer service experience gained within a medical setting? If so, we are passionate about what we do and
we want to hear from you. This is a very
demanding and busy role, but one where you have the opportunity to make life a
bit better.
This opportunity has
become available as a team member has been promoted within the Practice. The
successful candidate needs to be able to work on a Monday, Tuesday, Thursday
and Friday starting at 9.00am until 5.00pm, with the exception of Thursday when
you will work until 7.00pm
Does this sound like
you? Are you excited about this
potential next chapter in your life... Great - we need to hear from you!
For further information,
please contact Kenneth Power, HR Manager on 01606 544544 or email: Ken.Power@nhs.net
Closing date: Sunday 19
April 2026
Interviews will be held
on: Tuesday 28 April 2026
About us
Danebridge Medical
Practice based in Northwich, Cheshire is one of the North Wests largest
medical practices providing patient centred care to nearly 26,000
patients.
For two years
consecutively Northwich has been named by The Sunday Times as one of the best
places in the country to both work and live with its exceptional transport
links, quality of schools, natural beauty, low crime rates, property prices and
cultural life. In 2022, Northwich was also voted in a
Rightmove survey as the happiest place to
live in the North West.
Danebridge Medical Practice is committed
to safeguarding children and vulnerable adults, and as part of this commitment,
all candidates will undergo a Disclosure and Barring Service check and
reference checks.
If you need any adjustments to help you
perform at your best during the recruitment process, please feel free to
contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a
UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how
immigration laws apply to you before applying for any of our roles.
Job description
Job responsibilities
The key focus of this
role is to provide a professional, efficient and customer focused secretarial
service to patients and doctors through the provision of high quality
administrative activities for Danebridge Medical Practice.
The post holder will be a key point of contact
for patients contacting the Practice and to portray the Practice in the highest
possible professional basis; ensuring that enquiries from patients are
efficiently and courteously handled to the mutual satisfaction of the Practice
and patient.
Job description
Job responsibilities
The key focus of this
role is to provide a professional, efficient and customer focused secretarial
service to patients and doctors through the provision of high quality
administrative activities for Danebridge Medical Practice.
The post holder will be a key point of contact
for patients contacting the Practice and to portray the Practice in the highest
possible professional basis; ensuring that enquiries from patients are
efficiently and courteously handled to the mutual satisfaction of the Practice
and patient.
Person Specification
Knowledge, Skills and Abilities
Essential
- Ability to communicate effectively in the written and oral form to develop and maintain constructive relationships with people internal and external to the Practice
- Ability to be self motivated and work co-operatively as part of a team. Managing ones own time with a minimum of supervision to meet agreed deadlines
- Attention to detail focused with an ability to produce written work to a high standard
- Influencing and decision making skills
- Demonstrate a commitment to Continuous Professional Development
Experience
Essential
- Extensive experience of working within a customer facing administrative role providing a professional, effective, and quality service
- Experience of using Microsoft Word, Excel, Outlook and Internet Explorer for a range of different purposes
- Experience of working within a Medical Practice
Desirable
- Experience of using patient databases, ideally EMIS Web, including: input, analysis and presentation of information
- Experience of working as a Medical Secretary providing a professional, effective and quality service
Qualifications
Essential
- NVQ Level III (or equivalent) or a willingness to work towards
- GCSE Grade 4 or above (or equivalent) in English Language and mathematics
Person Specification
Knowledge, Skills and Abilities
Essential
- Ability to communicate effectively in the written and oral form to develop and maintain constructive relationships with people internal and external to the Practice
- Ability to be self motivated and work co-operatively as part of a team. Managing ones own time with a minimum of supervision to meet agreed deadlines
- Attention to detail focused with an ability to produce written work to a high standard
- Influencing and decision making skills
- Demonstrate a commitment to Continuous Professional Development
Experience
Essential
- Extensive experience of working within a customer facing administrative role providing a professional, effective, and quality service
- Experience of using Microsoft Word, Excel, Outlook and Internet Explorer for a range of different purposes
- Experience of working within a Medical Practice
Desirable
- Experience of using patient databases, ideally EMIS Web, including: input, analysis and presentation of information
- Experience of working as a Medical Secretary providing a professional, effective and quality service
Qualifications
Essential
- NVQ Level III (or equivalent) or a willingness to work towards
- GCSE Grade 4 or above (or equivalent) in English Language and mathematics
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
