Prescription Clerk

Job description

Job responsibilities

Key Responsibilities

1. Repeat Prescription Processing

• Process all repeat prescription requests received via System One/clinical system, Accurx, email, post, care homes, paper requests and pharmacies.
• Ensure all patient medication reviews and blood tests are up to date before issuing prescriptions.
• Send review invites where required or forward to appropriate clinical/admin staff.
• Identify medications requiring GP reauthorisation and arrange review where necessary.
• Monitor and manage amber drugs and prednisolone prescriptions, ensuring appropriate monitoring and follow-up.
• Manage acute prescription requests and liaise with GPs or pharmacy team when required.
• Add new medications from hospital letters, medication changes or discharge summaries for clinical review prior to issue.

2. Prescription Monitoring & Governance

• Conduct daily prescription audits to ensure all prescriptions have been printed and processed.
• Check GP workflow trays to ensure prescription tasks are actioned.
• Maintain and monitor the Controlled Drugs (CD) register, ensuring prescriptions are signed and collected appropriately.
• Check pharmacy and doctor task lists and action where appropriate.
• Ensure compliance with NHS prescribing regulations and practice protocols.

3. Patient & Pharmacy Liaison

• Liaise with pharmacies regarding prescription queries and collections.
• Contact patients where necessary regarding prescription issues or collection.
• Organise medication synchronisation requests and issue repeat medications accordingly.
• Arrange repeat dispensing for suitable patients who are stable and up to date with reviews.
• Coordinate dosette tray prescriptions and liaise with pharmacies for monthly/weekly dispensing.
• Liaise with nursing team regarding Wardles bandage prescriptions and process accordingly.

4. Weekly Responsibilities

• Issue weekly/monthly prescriptions for patients who do not order their own medication (as agreed by the practice).
• Monitor prescription request forms at reception and reorder stock when low.
• Check and maintain pharmacy collection lists.
• Clear early prescription folders and issue where appropriate.
• File and rotate prescriptions in accordance with the 4-week retention system.

5. Monthly Responsibilities

• Conduct repeat template housekeeping, stopping medications not issued within the last 12 months.
• Complete NHS Prescription Services claims to NYCC, including running required monthly reports.
• Ensure all eligible prescriptions are claimed and complete income calculations (e.g. PAI).
• Run Ardens reports (e.g. PPA/FP34 scripts not issued) to ensure claims accuracy.
• Check Yorkshire Health Network invoices relating to travel vaccinations/consultations.
• Monitor and order paper prescription stock as required.

Additional Duties

• Maintain accurate patient records.
• Ensure confidentiality is maintained at all times in line with GDPR and NHS guidance.
• Work collaboratively with GPs, pharmacists, nurses, reception and administrative teams.
• Participate in practice meetings and training as required.
• Undertake any other reasonable duties within the scope of the role.

Person Specification

Personal Attributes

Essential

• Organised and methodical.
• Able to work independently and as part of a team.
• Calm under pressure.
• Professional and confidential at all times.

Experience

Essential

• Experience working in a GP surgery or healthcare environment.
• Knowledge of repeat prescribing processes.
• Strong attention to detail and accuracy.
• Ability to manage workload and prioritise tasks effectively.
• Good communication and interpersonal skills.
• IT proficiency clinical systems, email, Microsoft Office.

Desirable

• Knowledge of System One or other GP clinical systems.
• Understanding of NHS Prescription Services and FP34 claims.
• Awareness of medication monitoring requirements e.g. amber drugs.
• Experience handling Controlled Drug registers.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kingswood Surgery

Address

14 Wetherby Road

Harrogate

North Yorkshire

HG2 7SA

Employer's website

https://www.kingswooddoctors.co.uk/ (Opens in a new tab)