Job summary
4600 approx patient surgery in Harold Hill, Romford, requires a part time (18 hrs) Receptionist/ Administrator. Applicant will need to be flexible. Ideally applicants need a minimum of 1 year receptionist/admin experience in a NHS GP environment (but are willing to train the right candidate). Applicants with previous experience in using EMIS-Web would be an advantage. We are a friendly small practice in a purpose built building with excellent support structures and training. We are close to the A12/M25, have onsite parking facilities, and are close to large gym and close to shops (Lidl is across the road :)
Main duties of the job
· Booking and cancelling patient appointments
· Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
· Answering calls and dealing with enquiries and tasks on IT system
· Documenting, Scanning, issue repeat prescriptions, actioning emails
· Deal with all general enquiries, explain procedures and make new and follow-up appointments.
About us
We are a small practice looking for someone who is committed to working in the healthcare setting. We have a great work-life balance and would welcome new employees into the team. We work out of a multidisciplinary team building and have regular meetings. We are very organised and supportive. We welcome ongoing training and furthering of careers in the NHS. We have 2 full time equivalent doctors, 1 nurse and a small team of admin/reception staff. We expect new staff members to be able to work in both reception and admin as needed by the practice. We offer a stable work environment that is clean and modern.
Opening times 8am-6.30pm, we do not open on Weekends or do extended hours
Details
Date posted
09 February 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A2249-22-5546
Job locations
Gooshays Drive
Romford
RM3 9SU
Employer details
Employer name
The Robins Surgery
Address
Gooshays Drive
Romford
RM3 9SU