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Yalding Surgery

Dispenser

The closing date is 14 January 2026

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Job summary

You will be working as part of a small team in the Dispensary issuing and preparing medications, ensuring items are dispensed efficiently and accurately in line with Practice Protocols. You will be dealing with general enquires and telephones calls from patients, GPs and liaising with organisations who have queries regarding medication etc.

Main duties of the job

The ideal candidate will be a caring team player, confident working alone and flexible to cover annual leave and sickness as required. A Dispensing Assistant Course (NVQ Level 2) is desirable, but training and the opportunity to gain this qualification will be provided for the right candidate.

About us

The Surgery team consists of 5 GPs, a paramedic, 2 Practice Nurses, 1 Assistant Nurse Practitioner and an HCA. We have 3 full time dispensary staff and a large team of receptionist and administration staff including our Practice Manager and Assistant Practice Manager. We have a patient base of over 7000 patients for which we dispense for over three quarters of them.

Details

Date posted

31 December 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2230-25-0005

Job locations

Benover Road

Yalding

Maidstone

Kent

ME18 6ES


Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Dispenser Department: Dispensary

Main Purpose of the Role: To safely and efficiently dispense medications and support the smooth running of the dispensary.

Duties include, but are not limited to:

  • Taking and processing requests for repeat medications

  • Preparing prescriptions upon receipt of requests

  • Completing VenaLink packs for community patients , including scripting, stocking, and assembly

  • Receiving pharmaceutical deliveries twice daily and storing stock appropriately in accordance with manufacturers instructions

  • Maintaining appropriate stock levels to minimise patient owings

  • Opening the dispensary at the start of the day and closing it at the end of the day

  • Handing out prescriptions at the counter and taking payment where applicable

  • Responding to patient queries regarding prescriptions

  • Acting as a chaperone during doctor consultations when required

  • Safe destruction of patient-returned medications

  • Assisting with stock checks and date checking

  • Maintaining the cold chain

  • Handling controlled drugs and maintaining accurate records in the designated folder

  • Checking patient exemption statements are accurate and up to date

  • Ensuring the dispensary area is kept clean, tidy, and that equipment is properly maintained

  • Using computer systems to keep records up to date

  • Ensuring all medication requests are appropriate, regardless of source

  • Assisting, where possible, in meeting targets relating to dispensing doctor schemes

  • Providing cover for staff annual leave and sickness

  • Sourcing stock items classified as special items

  • Attempting to source out-of-stock products from alternative suppliers

  • Returning over-ordered or incorrectly ordered items to suppliers

Job description

Job responsibilities

JOB DESCRIPTION

Job Title: Dispenser Department: Dispensary

Main Purpose of the Role: To safely and efficiently dispense medications and support the smooth running of the dispensary.

Duties include, but are not limited to:

  • Taking and processing requests for repeat medications

  • Preparing prescriptions upon receipt of requests

  • Completing VenaLink packs for community patients , including scripting, stocking, and assembly

  • Receiving pharmaceutical deliveries twice daily and storing stock appropriately in accordance with manufacturers instructions

  • Maintaining appropriate stock levels to minimise patient owings

  • Opening the dispensary at the start of the day and closing it at the end of the day

  • Handing out prescriptions at the counter and taking payment where applicable

  • Responding to patient queries regarding prescriptions

  • Acting as a chaperone during doctor consultations when required

  • Safe destruction of patient-returned medications

  • Assisting with stock checks and date checking

  • Maintaining the cold chain

  • Handling controlled drugs and maintaining accurate records in the designated folder

  • Checking patient exemption statements are accurate and up to date

  • Ensuring the dispensary area is kept clean, tidy, and that equipment is properly maintained

  • Using computer systems to keep records up to date

  • Ensuring all medication requests are appropriate, regardless of source

  • Assisting, where possible, in meeting targets relating to dispensing doctor schemes

  • Providing cover for staff annual leave and sickness

  • Sourcing stock items classified as special items

  • Attempting to source out-of-stock products from alternative suppliers

  • Returning over-ordered or incorrectly ordered items to suppliers

Person Specification

Experience

Essential

  • Able to work under pressure

Desirable

  • Experience working in a GP practice or a dispensary

Qualifications

Desirable

  • Qualified to NVQ level 2 in Dispensing is preferred
Person Specification

Experience

Essential

  • Able to work under pressure

Desirable

  • Experience working in a GP practice or a dispensary

Qualifications

Desirable

  • Qualified to NVQ level 2 in Dispensing is preferred

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yalding Surgery

Address

Benover Road

Yalding

Maidstone

Kent

ME18 6ES


Employer's website

https://www.yaldingdoctors.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Yalding Surgery

Address

Benover Road

Yalding

Maidstone

Kent

ME18 6ES


Employer's website

https://www.yaldingdoctors.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Dispensary Manager

Kim Neal

kimberley.neal4@nhs.net

Details

Date posted

31 December 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2230-25-0005

Job locations

Benover Road

Yalding

Maidstone

Kent

ME18 6ES


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