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The Park Surgery

Health Care Assistant / Phlebotomist

The closing date is 15 June 2025

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Job summary

We are looking for a clinical Health Care Assistant with training and experience in phlebotomy and injections eg B12, to join our vibrant practice.

Health Care Assistants in our practice are involved in more aspects of patient care, such as:

  • take blood samples
  • carry out diabetic foot checks
  • give injections (flu / covid/ B12 etc)
  • test urine samples
  • prepare samples for the pathology lab
  • take Blood Pressures and escalate to GP's if out of range
  • carry out NHS Health Checks
  • maintain room stocks
  • perform CQC checks and monitoring

You will work with and be supported by a team of nurses, nurse associates, senior HCA's and HCA in our busy and fast paced practice making sure that the patient experience is comfortable and stress free.

Main duties of the job

To provide Health Care Assistant (HCA) services to the practice patients.

Supported by team members our Health Care Assistants (HCA) deliver care within the boundaries of their role and in accordance with specific practice guidelines and protocols.

Responsible for the care delivered, demonstrating critical thinking and skills in clinical decision making within the parameters of their qualifications and role requirements.

They will focus upon supporting patients to be healthy by assessing their needs, providing HCA care, health education advice, screening activities, implementing care at the surgery, community or other settings, maintaining clinically accurate records and running clinics.

They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of policy and procedures, and providing HCA guidance as required.

About us

The Park Surgery is a forward thinking doctors surgery in Driffield set on the edge of the Yorkshire Wolds,looking after approx 15000 patients, with a branch surgery at Nafferton. We have our own dispensary and prescribe to about half our patients from here.

The practice has 3 GP Partners and a diverse mix of salaried GP's, ANP's, Nurses, HCAs, Pharmacists, pharmacy technicians who are all supported by a Management Team and back office staff such as admin, care coordinators, reception, finance and the dispensary team.

We are also a training practice and work with HYMS developing the GP's of tomorrow.

Details

Date posted

28 May 2025

Pay scheme

Other

Salary

£12.64 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2222-25-0008

Job locations

6 Eastgate North

Driffield

YO25 6EB


Job description

Job responsibilities

Main Duties and Responsibilities. Please see full job description and person specification attached

Clinical Practice

The post holder will provide safe, evidence-based, individualised patient care following policies and procedures, to include:

Phlebotomy

o Taking blood samples

o Processing for pathology using ICE system and following clinician requests

o Checking samples and labels are correct

o Using centrifuge to spin and process bloods

Samples

o Following standard operating procedures for urinalysis

o Preparing samples for pathology testing

o Checking for accuracy with labels

Vaccinations (given under a PSD) (min level of HCA experience required)

o Participate in seasonal vaccinations such as Flu and Covid

o Administer injections such as B12, pneumonia, shingles

Long Term Condition Initial Assessment Chronic Diseases.

o agreed guidelines for patients with chronic diseases eg CHD, Diabetes and Hypertension.

o Diabetic foot checks

o Health and lifestyle questioning

o Take blood pressure readings and follow protocols for escalation

o Anticoagulation monitoring taking samples for INR dosing and contacting patients with amended dose instructions

o Participating in learning disability and dementia review work

o Participating in the Practices Quality Outcome Framework success

ECG

o Carry out routine ECG tests following protocols

Health Checks

o Blood pressure, Height, Weight, BMI, pulse rate and rhythm

o NHS Health Checks - including referrals

o Referrals to health trainers and other community based services

o Weight Management & Advice

Minor Surgery

o Assist GP in providing minor-surgery sessions, coil fits and Implanon fittings

Emergency Care

o Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Wound Management

o Removal of stiches and clips

o Assessing wounds, taking swabs, wound cleansing and dressing changes

o Following dressing formulary

o Escalating to clinicians and notifying when referrals to TVN is needed

Mental health, adult and child safeguarding

o Recognise patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health. Raise relevant information with the duty GP.

o Recognise adult and child safeguarding situations and act appropriately.

IT and Record keeping

Use of Practices clinical IT system (Emis)

Ensure accurate recording of consultations by completing Templates (Ardens) and notes within the patient record.

Completing Tasks set in the clinical records

Ensuring confidentiality and Caldicott principles are maintained

Communicating with team members and patients using the AccuRx digital communication platform.

Governance and Infection Control

Support the infection control lead in the practice.

Ensure that rooms are kept to a high standard of clinical hygiene and reporting issues to the cleaners where it is their responsibility.

Undertake regular routine disinfecting of clinical areas in accordance with infection prevention control.

Reporting damaged / broken items and removing them from use

Checking stock is in date and fit for purpose

Maintaining stock levels, stock rotation and ordering supplies

Re-stocking rooms in the practice

Maintain clinical equipment and ensure servicing and calibration are carried out annually

Fridge monitoring and ensure that vaccines are stored correctly for temperature optimization

Understand, follow and maintain Cold Chain procedure for receipt, storage and escalation of fridge excursion.

Reporting and being aware of how to treat / respond to sharps injuries

Job description

Job responsibilities

Main Duties and Responsibilities. Please see full job description and person specification attached

Clinical Practice

The post holder will provide safe, evidence-based, individualised patient care following policies and procedures, to include:

Phlebotomy

o Taking blood samples

o Processing for pathology using ICE system and following clinician requests

o Checking samples and labels are correct

o Using centrifuge to spin and process bloods

Samples

o Following standard operating procedures for urinalysis

o Preparing samples for pathology testing

o Checking for accuracy with labels

Vaccinations (given under a PSD) (min level of HCA experience required)

o Participate in seasonal vaccinations such as Flu and Covid

o Administer injections such as B12, pneumonia, shingles

Long Term Condition Initial Assessment Chronic Diseases.

o agreed guidelines for patients with chronic diseases eg CHD, Diabetes and Hypertension.

o Diabetic foot checks

o Health and lifestyle questioning

o Take blood pressure readings and follow protocols for escalation

o Anticoagulation monitoring taking samples for INR dosing and contacting patients with amended dose instructions

o Participating in learning disability and dementia review work

o Participating in the Practices Quality Outcome Framework success

ECG

o Carry out routine ECG tests following protocols

Health Checks

o Blood pressure, Height, Weight, BMI, pulse rate and rhythm

o NHS Health Checks - including referrals

o Referrals to health trainers and other community based services

o Weight Management & Advice

Minor Surgery

o Assist GP in providing minor-surgery sessions, coil fits and Implanon fittings

Emergency Care

o Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.

Wound Management

o Removal of stiches and clips

o Assessing wounds, taking swabs, wound cleansing and dressing changes

o Following dressing formulary

o Escalating to clinicians and notifying when referrals to TVN is needed

Mental health, adult and child safeguarding

o Recognise patients presenting with mental health needs in accordance with the National Framework (NSF) for Mental Health. Raise relevant information with the duty GP.

o Recognise adult and child safeguarding situations and act appropriately.

IT and Record keeping

Use of Practices clinical IT system (Emis)

Ensure accurate recording of consultations by completing Templates (Ardens) and notes within the patient record.

Completing Tasks set in the clinical records

Ensuring confidentiality and Caldicott principles are maintained

Communicating with team members and patients using the AccuRx digital communication platform.

Governance and Infection Control

Support the infection control lead in the practice.

Ensure that rooms are kept to a high standard of clinical hygiene and reporting issues to the cleaners where it is their responsibility.

Undertake regular routine disinfecting of clinical areas in accordance with infection prevention control.

Reporting damaged / broken items and removing them from use

Checking stock is in date and fit for purpose

Maintaining stock levels, stock rotation and ordering supplies

Re-stocking rooms in the practice

Maintain clinical equipment and ensure servicing and calibration are carried out annually

Fridge monitoring and ensure that vaccines are stored correctly for temperature optimization

Understand, follow and maintain Cold Chain procedure for receipt, storage and escalation of fridge excursion.

Reporting and being aware of how to treat / respond to sharps injuries

Person Specification

Knowledge of Emis

Essential

  • Knowledge and experience of working with a Clinical Patient Record system such as Emis / SystmOne

Desirable

  • Working with Emis clinical system
  • Experience of ICE for pathology
  • Experience of using AccuRX for patient communications

Qualifications

Essential

  • Diploma in Health and Social Care level 2
  • Care Certificate
  • Qualified in Phlebotomy

Desirable

  • Diploma in Health and Social Care level 3
  • GCSE Maths and English grade C or above
  • Qualified in Vaccinations and Immunisations
  • Qualifications or training certificates in ECG, wound care and other role specific training
Person Specification

Knowledge of Emis

Essential

  • Knowledge and experience of working with a Clinical Patient Record system such as Emis / SystmOne

Desirable

  • Working with Emis clinical system
  • Experience of ICE for pathology
  • Experience of using AccuRX for patient communications

Qualifications

Essential

  • Diploma in Health and Social Care level 2
  • Care Certificate
  • Qualified in Phlebotomy

Desirable

  • Diploma in Health and Social Care level 3
  • GCSE Maths and English grade C or above
  • Qualified in Vaccinations and Immunisations
  • Qualifications or training certificates in ECG, wound care and other role specific training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Park Surgery

Address

6 Eastgate North

Driffield

YO25 6EB


Employer's website

https://www.theparksurgerydriffield.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Park Surgery

Address

6 Eastgate North

Driffield

YO25 6EB


Employer's website

https://www.theparksurgerydriffield.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Louise Woodhosue

theparkreception@nhs.net

01377272747

Details

Date posted

28 May 2025

Pay scheme

Other

Salary

£12.64 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A2222-25-0008

Job locations

6 Eastgate North

Driffield

YO25 6EB


Supporting documents

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