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St. Andrew’s Medical Practice

Medical Administrator/Receptionist

The closing date is 30 June 2025

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Job summary

We are looking for someone to work in our large admin team. You will enjoy being busy, dealing with the public and able to work under stressful conditions sometimes. You will have excellent communication skills and be a good team player.

Main duties of the job

The successful applicant will be taking calls from patients and other health care professionals. They will also deal with the public on a face to face basis. The role will involve using our computerised clinical system (training given) to produce prescriptions, make appointments and answer patient queries.

About us

We are a large practice (15500 patients) with a large team to serve the population. It is a very friendly place to work, with approachable partners and a large multi-disciplinary clinical team as well as a large admin team. It can be extremely busy but everyone supports one another. If you enjoy working in a hectic, friendly environment please apply.

Details

Date posted

10 June 2025

Pay scheme

Other

Salary

Depending on experience TBC

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2190-25-0001

Job locations

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


Job description

Job responsibilities

Administrative position - Make appointments for patients by telephone and face-to-face. Greet patients at the front desk and deal with queries. Issue repeat prescriptions. Give results to patients as instructed by clinicians. Use the computerised clinical system to enter data. Follow health and safety protocols. Support colleagues. Liaise with other health care professionals when required.

Job description

Job responsibilities

Administrative position - Make appointments for patients by telephone and face-to-face. Greet patients at the front desk and deal with queries. Issue repeat prescriptions. Give results to patients as instructed by clinicians. Use the computerised clinical system to enter data. Follow health and safety protocols. Support colleagues. Liaise with other health care professionals when required.

Person Specification

Qualifications

Essential

  • Grade A to C in English and Maths or equivalent

Desirable

  • Previous experience in general practice.
  • Previous experience with SystemOne.
  • NVQ in customer service or business admin or similar.
Person Specification

Qualifications

Essential

  • Grade A to C in English and Maths or equivalent

Desirable

  • Previous experience in general practice.
  • Previous experience with SystemOne.
  • NVQ in customer service or business admin or similar.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St. Andrew’s Medical Practice

Address

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


Employer's website

https://www.standrewsmedicalpracticespennymoor.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St. Andrew’s Medical Practice

Address

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


Employer's website

https://www.standrewsmedicalpracticespennymoor.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Tracey Martin

traceymartin1@nhs.net

07745565617

Details

Date posted

10 June 2025

Pay scheme

Other

Salary

Depending on experience TBC

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2190-25-0001

Job locations

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA


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