GP Assistant (GPA)

Job description

Job responsibilities

The following are the core responsibilities of the GPA. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. You will work within your capabilities and this new role will be developed. The duties may include:

Arrange appointments, tests and follow up appointments for patients

Arrange referrals on behalf of the GP both internally (to other clinicians or care coordinators/social prescribers/health and wellbeing coaches) or externally (to the hospital or community clinics)

Preparing patients prior to going in to see the GP, taking a brief history and basic readings in readiness for the GP appointment.

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc

Complete simple clinical observations/investigations as directed, such as dipstick urine, taking blood pressure, ECGs, phlebotomy etc.

Help the GP liaise with external agencies (such as arranging admissions so the GP can continue with their consultations)

Sorting clinical post and prioritising for the GP

Extracting information from clinical letters that needs coding and adding this to patient notes

Supporting with QOF reviews

Explaining and promoting healthy lifestyle choices

Person Specification

Qualifications

Essential

• Educated to A level standard or equivalent experience of working in a healthcare environment.
• Problem solver with the ability to process large volumes of information quickly, accurately and effectively and critically interpret and evaluate data as required.
• Ability to communicate and understand the needs of the patient regardless of the challenges they present.
• Excellent communication (written and oral) skills.
• Experience of working with the general public.
• Being polite and confident, flexible and cooperative.
• Sensitive and empathetic in distressing situations
• Ability to work under pressure/in stressful situations
• Commitment to ongoing professional development
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to seek support
• Strong IT skills (competent in the use of Office and Outlook)
• Clear, polite telephone manner
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure Disclosure Barring Service (DBS) check

Desirable

• GP Assistant Certificate qualification/willingness to undertake a GPA training course.
• Qualified HCA looking to move to a GPA role where there is a mix of clinical and admin duties.
• Experience using SystmOne
• Experience with General Practice
• Experience of dealing with a range of clinical conditions
• Knowledge of health promotion strategies
• Knowledge of Pre-Diabetes, Diabetes, Hypertension, Asthma, CHD, Immunisations,
• ECGS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Paddington Green Health Centre

Address

4 Princess Louise Close

London

W2 1LQ

Employer's website

https://www.paddingtongreenhc.nhs.uk/ (Opens in a new tab)