Job summary
General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care and support the GPs smooth running of clinics. You will carry out administrative tasks, alongside basic clinical duties which will help free up GP time and improve the patients access/experience in practice.
Main duties of the job
The following are the core responsibilities of the GPA. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. You will work within your capabilities and the role will be developed as this is a new role in the practice. The duties may include:
Arrange appointments, tests and follow up appointments for patients
Arrange referrals on behalf of the GP both internally (to other clinicians or care coordinators/social prescribers/health and wellbeing coaches) or externally (to the hospital or community clinics)
Complete simple clinical observations/investigations as directed, such as dipstick urine, taking blood pressure, ECGs, phlebotomy etc.
Support the GP with immunisations and wound care
Help the GP liase with external agencies (such as arranging admissions so the GP can continue with their consultations)
Sorting clinical post and prioritising for the GP
Extracting information from clinical letters that needs coding and adding this to patient notes
Supporting with QOF reviews
Explaining and promoting healthy lifestyle choices
Completing basic (non-opinion) forms and core elements of some
forms for the GP to approve and sign such as insurance forms,
mortgage, benefits agency forms etc
Preparing patients prior to going in to see the
GP, taking a brief history and basic readings in readiness for the GP
appointment.
About us
We are two busy practices based in Central London with a combined
list size of approx. 15,000 patients. We have 3 GP Partners supported by a team of experienced salaried GPs, Practice Nurses, Healthcare Assistants, Pharmacists, receptionists and administrators.
We are patient centered, forward thinking, pro-active and our partners and teams are very much involved in the wider primary care system and we keen interest in population health and inequalities.
We are a social and friendly team, and all of our staff are helpful and supportive.
We really look forward to welcoming this new role and working with the successful candidate to ensure that the role fulfil both their needs and the needs of the practices.
Job description
Job responsibilities
The
following are the core responsibilities of the GPA. There may be, on occasion, a requirement to
carry out other tasks; this will be dependent upon factors such as workload and
staffing levels. You will work within
your capabilities and this new role will be developed. The duties may include:
Arrange appointments, tests and follow up
appointments for patients
Arrange referrals on behalf of the GP both
internally (to other clinicians or care coordinators/social prescribers/health
and wellbeing coaches) or externally (to the hospital or community clinics)
Preparing patients prior to going in to see the
GP, taking a brief history and basic readings in readiness for the GP
appointment.
Completing basic (non-opinion) forms and core
elements of some forms for the GP to approve and sign such as insurance forms,
mortgage, benefits agency forms etc
Complete simple clinical
observations/investigations as directed, such as dipstick urine, taking blood
pressure, ECGs, phlebotomy etc.
Help the GP liaise with external agencies (such
as arranging admissions so the GP can continue with their consultations)
Sorting clinical post and prioritising for the
GP
Extracting information from clinical letters
that needs coding and adding this to patient notes
Supporting with QOF reviews
Explaining and promoting healthy lifestyle
choices
Job description
Job responsibilities
The
following are the core responsibilities of the GPA. There may be, on occasion, a requirement to
carry out other tasks; this will be dependent upon factors such as workload and
staffing levels. You will work within
your capabilities and this new role will be developed. The duties may include:
Arrange appointments, tests and follow up
appointments for patients
Arrange referrals on behalf of the GP both
internally (to other clinicians or care coordinators/social prescribers/health
and wellbeing coaches) or externally (to the hospital or community clinics)
Preparing patients prior to going in to see the
GP, taking a brief history and basic readings in readiness for the GP
appointment.
Completing basic (non-opinion) forms and core
elements of some forms for the GP to approve and sign such as insurance forms,
mortgage, benefits agency forms etc
Complete simple clinical
observations/investigations as directed, such as dipstick urine, taking blood
pressure, ECGs, phlebotomy etc.
Help the GP liaise with external agencies (such
as arranging admissions so the GP can continue with their consultations)
Sorting clinical post and prioritising for the
GP
Extracting information from clinical letters
that needs coding and adding this to patient notes
Supporting with QOF reviews
Explaining and promoting healthy lifestyle
choices
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- Experience of working in a healthcare environment
- Experience of working with the general public
- Polite and confident
- Flexible and cooperative
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Ability to record accurate clinical notes
- Ability to work within own scope of practice and understanding when to seek support
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure
- Disclosure Barring Service (DBS) check
Desirable
- GP Assistant Certificate qualification/willingness to undertake a GPA training course.
- Experience using SystmOne
- Experience with General Practice
- Experience of dealing with a range of clinical conditions
- Knowledge of health promotion strategies
- Knowledge of Pre-Diabetes, Diabetes, Hypertension, Asthma, CHD, Immunisations, ECGs
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- Experience of working in a healthcare environment
- Experience of working with the general public
- Polite and confident
- Flexible and cooperative
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Effectively able to communicate and understand the needs of the patient
- Commitment to ongoing professional development
- Ability to record accurate clinical notes
- Ability to work within own scope of practice and understanding when to seek support
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow clinical policy and procedure
- Disclosure Barring Service (DBS) check
Desirable
- GP Assistant Certificate qualification/willingness to undertake a GPA training course.
- Experience using SystmOne
- Experience with General Practice
- Experience of dealing with a range of clinical conditions
- Knowledge of health promotion strategies
- Knowledge of Pre-Diabetes, Diabetes, Hypertension, Asthma, CHD, Immunisations, ECGs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
