Care Coordinator

Job description

Job responsibilities

Care Coordinator

Bordesley East Primary Care Network

Bordesley East Primary Care Network (PCN) would like to recruit a forward thinking and enthusiastic Care Coordinator to support the practices in expanding services available to our patients.

The PCN is made up of 5 member GP practices serving over 30,000 patients. We offer services ranging from Social Prescribing, Physiotherapists, Paramedics and Clinical Pharmacists to make a range of services more accessible to our patients.

This is a very exciting opportunity to get involved in making a real difference within primary care and supporting our patients.

The role will support practices and patients in receiving the right care the first time around.

Main focus of the job

This role will focus on but will not be limited to:

1. Supporting the PCN to achieve goals within the Investment and Impact Fund (IIF) and the PCN Directed Enhanced Services (PCN DES).

2. Working closely with GPs and other primary care professionals within the PCN.

3. With support focusing on the delivery of a comprehensive model to reflect local priorities, health inequalities and population health management.

4. Working closely with the Nursing/Care Homes within the PCN.

About us

Iridium Medical Practice will act as employer for this role.

The services provided are to improve General Practice provision in the Bordesley East Locality. The practices are a supportive and friendly group whose aim is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.

What we can offer:

• Favourable terms and conditions
• NHS Annual Leave entitlement
• NHS Pension
• A comprehensive induction into the PCN followed by a local induction to introduce you to the role
• Training, support, and development in your career
• Flexible working arrangements
• Wellbeing and Employee support

The post holder will work as part of a proactive team alongside other (PCN) staff members as well as the PCN Management team. This role may require the post holder to visit practices from time to time. This post will also provide administrative support to PCN Leads where required. The role will involve working from home and some working in practices.

The post holder will be trained in the use of IT systems used to be able to support the PCN and practices where required.

Person Specification

Experience

Essential

• Knowledge of administrative procedures and information analysis
• Able to use Microsoft Office applications with above average capability with Word, Excel and PowerPoint.
• Experience in a patient focused environment
• Experience of working under own direction

Desirable

• Experience of supporting service improvement

Qualifications

Essential

• A good level of education (5+C GCSEs)
• Equivalent Experience
• Educated to A level in relevant subject or equivalent level (Desirable)

Person Specification

Experience

Essential

• Equivalent Experience

Desirable

• Experience of supporting service improvement

Qualifications

Essential

• A good level of education (5+C GCSEs)
• Equivalent Experience

Desirable

• Educated to A level in relevant subject or equivalent level (Desirable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Swan Medical Centre

Address

The Richmond Primary Care Centre

299 Bordesley Green East

Stechford

Birmingham

B33 8TA

Employer's website

https://swan.gpsurgery.net/ (Opens in a new tab)