Job summary
Comberton and Eversden Surgeries are seeking a temporary to permanent Dispenser/Receptionist.
This is a dual role that involves working on Reception as well as in the Dispensary.
Main duties of the job
We are seeking a well-organised, friendly individual who has excellent customer service and organisation skills. This is a busy and varied role, and the successful applicant will be committed to attention to detail, patient safety and high quality service provision.
The role involves processing prescriptions as authorised by GPs
and contributing to the smooth running of the Reception function providing a high level of service to patients and colleagues.
About us
Comberton and Eversden Surgeries have approximately 9,700 patients from two buildings a few miles apart, in a rural location, just outside of Cambridge.
You would be required to work at both locations, Comberton and Eversden so access to transport is essential.
Job description
Job responsibilities
Receptionist
responsibilities
- Processing requests for appointments
- Initiating contact with and responding to
requests from patients, colleagues and other healthcare agencies
- Taking messages, assessing urgency, and
passing on the information appropriately
- Accurately inputting data into patients'
electronic records
Dispenser
responsibilities
- Processing prescriptions as authorised by
GPs
- Collecting prescription charges and
ensuring accurate records are kept
- Endorsing prescription forms as appropriate
- Operating efficient stock control
- Ensuring that drugs are stored
appropriately
Job description
Job responsibilities
Receptionist
responsibilities
- Processing requests for appointments
- Initiating contact with and responding to
requests from patients, colleagues and other healthcare agencies
- Taking messages, assessing urgency, and
passing on the information appropriately
- Accurately inputting data into patients'
electronic records
Dispenser
responsibilities
- Processing prescriptions as authorised by
GPs
- Collecting prescription charges and
ensuring accurate records are kept
- Endorsing prescription forms as appropriate
- Operating efficient stock control
- Ensuring that drugs are stored
appropriately
Person Specification
Experience
Essential
- No experience necessary as full training will be provided.
Desirable
- Experience of working in a healthcare setting
- Experience of using Emis Web
Skills and attributes
Essential
- Excellent communication and interpersonal skills
- Confidence in use of IT
- Good time management and the ability to work to deadlines
- Able to use judgement and organisational skills to prioritise workload
- Ability to work both in a team and autonomously
- Problem solving skills and ability to use initiative
- Ability to work under pressure
- Flexible and adaptable
- Access to own transport
Qualifications
Essential
- Good general level of education GCSE or above.
Person Specification
Experience
Essential
- No experience necessary as full training will be provided.
Desirable
- Experience of working in a healthcare setting
- Experience of using Emis Web
Skills and attributes
Essential
- Excellent communication and interpersonal skills
- Confidence in use of IT
- Good time management and the ability to work to deadlines
- Able to use judgement and organisational skills to prioritise workload
- Ability to work both in a team and autonomously
- Problem solving skills and ability to use initiative
- Ability to work under pressure
- Flexible and adaptable
- Access to own transport
Qualifications
Essential
- Good general level of education GCSE or above.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.