Job summary
To ensure
efficient and accurate processing and coding of relevant information from
patients clinical records into the practice computer system, working strictly
in accordance with practice protocols.
Main duties of the job
To efficiently and accurately process and code relevant information form patients clinical
records into the practice computer system, working strictly in accordance with the practice protocols.
To undertake administration tasks as detailed within the job description.
Provide general assistance to the practice team and project a positive and friendly image to
patients and other visitors, either in person or via the telephone
Please see the job description for further information.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Dietitian, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
Job description
Job responsibilities
To be based within our main hub, Kingston Crescent Surgery on a daily basis.
Sort and date stamp incoming patient related mail
Process practice correspondence (paper, electronic, email) by scanning and attaching it to the patient record within a 48 / 72 hour timescale
Identify relevant clinical information contained in patient correspondence
Please see our comprehensive vacancy pack to the right, for the full job description.
Job description
Job responsibilities
To be based within our main hub, Kingston Crescent Surgery on a daily basis.
Sort and date stamp incoming patient related mail
Process practice correspondence (paper, electronic, email) by scanning and attaching it to the patient record within a 48 / 72 hour timescale
Identify relevant clinical information contained in patient correspondence
Please see our comprehensive vacancy pack to the right, for the full job description.
Person Specification
Knowledge and Skills.
Essential
- Proficient in IT software.
- Microsoft Excel, formulas, and general knowledge of Microsoft Office.
- Excellent written and verbal communication skills.
- Ability to follow procedures and work to deadlines.
- Well organised.
- Ability to handle situations of potential conflict.
- Problem solving.
- Able to perform under pressure.
- Excellent telephone manner.
Desirable
- Knowledge of anatomy, physiology and medical terminology.
Experience
Essential
- Practical experience of working as a team or alone if required.
- Experience of using own initiative.
- Experience in patient and/or customer service.
Desirable
- Experience of working within General Practice.
- Practical experience of SystmOne.
Qualifications
Essential
- Good standard of general education
Desirable
- NVQ in Business Administration or equivalent.
- Clinical Coding course attendance or qualification.
Other
Essential
- Ability to keep yourself motivated.
Person Specification
Knowledge and Skills.
Essential
- Proficient in IT software.
- Microsoft Excel, formulas, and general knowledge of Microsoft Office.
- Excellent written and verbal communication skills.
- Ability to follow procedures and work to deadlines.
- Well organised.
- Ability to handle situations of potential conflict.
- Problem solving.
- Able to perform under pressure.
- Excellent telephone manner.
Desirable
- Knowledge of anatomy, physiology and medical terminology.
Experience
Essential
- Practical experience of working as a team or alone if required.
- Experience of using own initiative.
- Experience in patient and/or customer service.
Desirable
- Experience of working within General Practice.
- Practical experience of SystmOne.
Qualifications
Essential
- Good standard of general education
Desirable
- NVQ in Business Administration or equivalent.
- Clinical Coding course attendance or qualification.
Other
Essential
- Ability to keep yourself motivated.
