Job summary
We are looking to recruit a full or part time Site Manager
to work as a key member of the Management Team, providing support to the
Practice Manager.
The ideal candidate should have a passion for the job, good
people skills, a good grasp of IT and site management. If you are a
self-motivated, disciplined individual, who has natural ability to innovate,
shows initiative and has good leadership skills then we would love to hear from
you.
Main duties of the job
The Site Manager will support the Practice Manager in the
day-to-day running of the GP Surgery, ensuring the smooth, efficient, and
effective management of all aspects of the practices operations and help
contribute to delivering excellent patient services. This role includes leading
on delegated areas of responsibility, managing staff and systems and ensuring
compliance with regulations.
About us
Spilsby Surgery is a well-established GP practice in Spilsby,
Lincolnshire.
We have approximately 7,00 patients, and our dedicated team
is committed to providing high-quality, personalized care in a supportive and
collaborative environment. We are looking for a motivated individual to join us
and help contribute to delivering excellent patient services.
We have an innovative team of GPs, Nurse Practitioners, Practice
Nurses , HCA, Nurse Associate, Phlebotomist, Care Co-ordinator, Care Navigators
and Dispensers. You will instantly become a valued member of the team.
Job description
Job responsibilities
Key Responsibilities
Operational Management
- Assist in the day-to-day management of the practice, ensuring effective administration and smooth workflow.
- Oversee appointment systems, patient access, and reception operations to maximise efficiency.
- Support the implementation and maintenance of practice policies, procedures, and protocols.
- Contribute to business continuity planning and risk management.
- Support the Practice Manager in managing the practice estate, including overseeing maintenance, cleaning contracts, health and safety checks, and liaising with external contractors.
- Assist in the monitoring and ordering of consumables and clinical supplies to ensure appropriate stock levels are maintained and cost-effectiveness is achieved.
- Being the key holder and alarm contact, including out of hours
Compliance and Quality Assurance
- Support the Practice Manager in ensuring CQC compliance and readiness for inspection.
- Help monitor and review internal processes to maintain high standards of patient care.
- Contribute to health and safety compliance and infection control procedures.
Patient Services and Communication
- Liaise with patients, healthcare professionals, and external agencies professionally and efficiently.
- Promote excellent patient care and confidentiality in all interactions.
Job description
Job responsibilities
Key Responsibilities
Operational Management
- Assist in the day-to-day management of the practice, ensuring effective administration and smooth workflow.
- Oversee appointment systems, patient access, and reception operations to maximise efficiency.
- Support the implementation and maintenance of practice policies, procedures, and protocols.
- Contribute to business continuity planning and risk management.
- Support the Practice Manager in managing the practice estate, including overseeing maintenance, cleaning contracts, health and safety checks, and liaising with external contractors.
- Assist in the monitoring and ordering of consumables and clinical supplies to ensure appropriate stock levels are maintained and cost-effectiveness is achieved.
- Being the key holder and alarm contact, including out of hours
Compliance and Quality Assurance
- Support the Practice Manager in ensuring CQC compliance and readiness for inspection.
- Help monitor and review internal processes to maintain high standards of patient care.
- Contribute to health and safety compliance and infection control procedures.
Patient Services and Communication
- Liaise with patients, healthcare professionals, and external agencies professionally and efficiently.
- Promote excellent patient care and confidentiality in all interactions.
Person Specification
Qualifications
Essential
- High standard of secondary education
- GCSE Mathematics C or above.
- GCSE English C or above.
- Evidence of Further Education
Desirable
- Experience using the clinical system, SystmOne
- IT/ Word processing qualification
- Supervisory/leadership qualifications
Experience
Essential
- Experience of working in Primary Care.
- Practical experience of general business management.
- Practical experience of managing and motivating people.
- Practical experience of site management and operations
Desirable
- Good understanding of the GMS contract competency framework.
- An understanding of HR Management principles and techniques.
- An understanding of General Business Management.
- A working knowledge of employment legislation.
- A working knowledge of health and safety legislation
Person Specification
Qualifications
Essential
- High standard of secondary education
- GCSE Mathematics C or above.
- GCSE English C or above.
- Evidence of Further Education
Desirable
- Experience using the clinical system, SystmOne
- IT/ Word processing qualification
- Supervisory/leadership qualifications
Experience
Essential
- Experience of working in Primary Care.
- Practical experience of general business management.
- Practical experience of managing and motivating people.
- Practical experience of site management and operations
Desirable
- Good understanding of the GMS contract competency framework.
- An understanding of HR Management principles and techniques.
- An understanding of General Business Management.
- A working knowledge of employment legislation.
- A working knowledge of health and safety legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.