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Manor Brook Medical Centre

GP Receptionist/Care Navigator

The closing date is 04 January 2026

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Job summary

We are looking for a new GP receptionist/care navigator to join our team.

This is a patient facing role helping patients with their enquires and issues.

Main duties of the job

As a GP Receptionist/Care Navigator you will be required to assist patients with their medical needs navigating them to the correct services.

This is a patient facing role including contact via telephone and online.

About us

Manor Brook Medical Centre is a large established GP surgery with approximately 12,000 patients.

The practice is run by the Partners along with the support from the Management team.

The practice also has other Oxleas services in the building.

Details

Date posted

11 December 2025

Pay scheme

Other

Salary

£12.76 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2091-25-0003

Job locations

117 Brook Lane

London

SE3 0EN


Job description

Job responsibilities

As a Receptionist/Care Navigator you will be required to deal with all patients enquires. You will be required to triage the patient to allow you to navigate them to the correct service. You will be dealing with patients face to face and via the telephone and online. You do not require experience however it will be preferred. There is scope to develop your skills and hours.

The vacancy is for 15 hours a week.

Fixed days and hours are:

Tuesday 1pm - 7pm

Wednesday 3pm - 7pm

Friday 2pm - 7pm.

There is also the opportunity for overtime week days and 1 Saturday a month.

Job description

Job responsibilities

As a Receptionist/Care Navigator you will be required to deal with all patients enquires. You will be required to triage the patient to allow you to navigate them to the correct service. You will be dealing with patients face to face and via the telephone and online. You do not require experience however it will be preferred. There is scope to develop your skills and hours.

The vacancy is for 15 hours a week.

Fixed days and hours are:

Tuesday 1pm - 7pm

Wednesday 3pm - 7pm

Friday 2pm - 7pm.

There is also the opportunity for overtime week days and 1 Saturday a month.

Person Specification

CV

Essential

  • Please explain any gaps you might have had during your work history on your CV.

Skills

Essential

  • Good interpersonal and communication skills and the ability to stay calm in a demanding environment as well as being able to and open to adapting in an ever changing domain.

Experience

Desirable

  • Previous experience working within a GP surgery is preferred but not essential
Person Specification

CV

Essential

  • Please explain any gaps you might have had during your work history on your CV.

Skills

Essential

  • Good interpersonal and communication skills and the ability to stay calm in a demanding environment as well as being able to and open to adapting in an ever changing domain.

Experience

Desirable

  • Previous experience working within a GP surgery is preferred but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor Brook Medical Centre

Address

117 Brook Lane

London

SE3 0EN


Employer's website

https://www.manorbrookmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Manor Brook Medical Centre

Address

117 Brook Lane

London

SE3 0EN


Employer's website

https://www.manorbrookmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office Manager

Sheena Goodbody

02088565678

Details

Date posted

11 December 2025

Pay scheme

Other

Salary

£12.76 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2091-25-0003

Job locations

117 Brook Lane

London

SE3 0EN


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