Go back
Manor Brook Medical Centre

GP Receptionist

Information:

This job is now closed

Job summary

Manor Brook Medical Centre is looking for a new member of staff to join or busy but friendly practice.

We have a fantastic team supported by managers and partners making this a good place to work.

Main duties of the job

We are looking for a new Care Navigator (receptionist) to join our team.

You will be required to deal with patients face to face and via the telephone.You will be trained to navigate patients into the correct service ensuring the patient has the correct pathway and is seeing by the correct person.

About us

Manor Brook Medical Centre is a busy but friendly practice. With 12,000 patients and a big workforce the practice is busy but well supported.

Run by 4 Partner GPs we offer a wide range of services to all our patients.

Details

Date posted

14 October 2024

Pay scheme

Other

Salary

£11.94 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2091-24-0001

Job locations

117 Brook Lane

London

SE3 0EN


Manor Brook Medical Centre

117 Brook Lane

London

SE3 0EN


Job description

Job responsibilities

Our Care Navigators (Receptionists) receive full training to be able to deal with all patients enquiries from booking appointments to dealing with patient issues.

Our Care Navigators are required to sign post patients into the correct services available at the surgery face to face or via the telephone.

Staff will be required to use computers and telephones in this role.

The role we have available is a part time role with fixed 22 hours per week:

Monday - 10am - 2pm, Tuesday 8am- 2pm, Wednesday - 3pm - 7pm, Thursday 8am - 12pm, Friday - 3pm - 7pm

There is the opportunity for overtime to cover sickness and holiday

Job description

Job responsibilities

Our Care Navigators (Receptionists) receive full training to be able to deal with all patients enquiries from booking appointments to dealing with patient issues.

Our Care Navigators are required to sign post patients into the correct services available at the surgery face to face or via the telephone.

Staff will be required to use computers and telephones in this role.

The role we have available is a part time role with fixed 22 hours per week:

Monday - 10am - 2pm, Tuesday 8am- 2pm, Wednesday - 3pm - 7pm, Thursday 8am - 12pm, Friday - 3pm - 7pm

There is the opportunity for overtime to cover sickness and holiday

Person Specification

Experience

Essential

  • Experience of dealing with patients/members of the public face to face or via telephone
  • Computer experience

Desirable

  • Previous experience working within the NHS
  • Previous experience working in a GP practice
Person Specification

Experience

Essential

  • Experience of dealing with patients/members of the public face to face or via telephone
  • Computer experience

Desirable

  • Previous experience working within the NHS
  • Previous experience working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Manor Brook Medical Centre

Address

117 Brook Lane

London

SE3 0EN


Employer's website

https://www.manorbrookmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Manor Brook Medical Centre

Address

117 Brook Lane

London

SE3 0EN


Employer's website

https://www.manorbrookmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Eve Denby

02088565678

Details

Date posted

14 October 2024

Pay scheme

Other

Salary

£11.94 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2091-24-0001

Job locations

117 Brook Lane

London

SE3 0EN


Manor Brook Medical Centre

117 Brook Lane

London

SE3 0EN


Privacy notice

Manor Brook Medical Centre's privacy notice (opens in a new tab)