GP Practice Receptionist

Job summary

6- MONTH FIXED-TERM CONTRACT WITH A VIEW TO BE MADE PERMANENT FOLLOWING A SUCCESSFUL PROBATIONARY PERIOD.

Date posted: 12th January 2026

Pay:From £12.55 per hour

Job Description:

Starting Hourly Rate from £12.55 - 30 Hours per week, Monday to Friday, 6 hours per day.

Shifts are non-negotioable and alternate every 2 weeks.

Week 1 - 07:45 - 13:45

Week 2 - 12:30 - 18:30

Are you looking for a career change or a new start in a supportive environment? This is an excellent opportunity for an enthusiastic and motivated individual to join our practice team.

As a Trainee GP Receptionist, you will be the first point of contact for our patients. You will play a crucial role in ensuring the smooth and efficient running of the practice, providing a vital service to both our patients and clinical staff.

Experience in General Practice is not necessary, as the successful candidate will be given full and comprehensive training in all aspects of the role.

Main duties of the job

Key Responsibilities

• Managing patient appointments (booking, cancelling, and rescheduling).
• Greeting patients politely and efficiently on arrival.
• Answering a multi-line telephone system with apolite and professional telephone manner.
• Processing patient requests and queries face-to-face and over the phone.
• Accurately recording and updating patient information using our clinical IT systems.
• Demonstratingconfidence and clarity in talking to patientsregarding their needs and directing them to the appropriate service.
• Usingproblem-solving skillsto manage challenging or complex patient situations.
• Handling incoming and outgoing correspondence and clinical records.
• The suitable candidate will need to be able to stay calm under pressure.

Essential Skills & Attributes

• Excellent Communication Skills(written and verbal).
• Competency in working on a computer(including data entry, word processing, and using dedicated software).
• A naturallypolite and approachable manner.
• The ability to work efficiently and accurately in a busy, fast-paced environment.
• A strong commitment to patient confidentiality.
• A willingness to learn and adapt to new procedures.
• Working as part of a team and individually

About us

What We Offer

• Full training provided, ensuring you are fully equipped for the role.
• A supportive, friendly, and cohesive team environment.
• Opportunity to develop a career within the healthcare sector.

The suitable candidate will be working across two sites, Harwood & Tonge Moor Health Centre.

This job description is not exhaustive and may be adjusted periodically after review. You will also be expected to carry out any other reasonable duties, which may be allocated by the Practice Manager or Office Manager.

Job Types: Part-time, temporary with a view to become permanent between the hours of 7:45 - 18:30 Monday to Friday.

Job Types: Part-time, Temp to Perm

Contract length: 6 months

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay

Work Location: In person