Job summary
An opportunity has become available to
work within our data admin team.
The successful applicant will undertake
a wide range of administrative duties such as processing of information
(electronic and hard copy) to patient medical records with accuracy in a timely
manner. Following practice protocols and procedures to recall patients for
their long-term condition annual reviews. The candidate will also be fully
trained to support the reception team to cover holidays and absence to provide
excellent customer service to our patients.
Previous experience of working with
the NHS or a GP Practice using the EMIS clinical system is desirable but not
essential as training will be given to the right candidate.
Main duties of the job
Your main duties will be to work
alongside the Data Admin team to scan and attach clinical letters and
correspondence from hospitals and other services onto the patients electronic
medical record.
To
review the monthly chronic disease registers and recall patients and invite
them to attend for an appointment.
Undertake a variety of Information Technology (IT) duties
such as updating the Practices website and monitoring our social media account
along with reporting and resolving minor IT issues.
You will also
receive training on reception to cover holidays and absences and project a
positive and friendly image to patients
The
post-holder will be expected to undertake training, which is appropriate and
relevant, to enhance and progress their role within the Practice.
About us
We are a friendly, approachable, forward-thinking practice committed to providing high quality medical service.
We have an excellent team of doctors, advanced clinicalpractitioners, nurses,health care assistants and administrative staff working to give you the best service.
We also work closely with the district nursing and health visitor teams which allows us to provide high quality care for our patients.
Job description
Job responsibilities
The duties and
responsibilities to be undertaken by the practice administrative team will be
varied dependent on current and evolving practice workload and staffing levels.
To
receive hospital letters electronically or via the post and to be able to scan
and attach the documents onto the patients medical record accurately and efficiently.
To
be able to read the document attached and identify if any actions are to be
taken and assign to the relevant clinician in the correct timescale following
practice procedures.
Read
code letters attached to the patients medical record following practice
protocol.
Notify
patients via text, letter or telephone call to invite them to book an appointment
for their annual review.
Manage
information on our Honley Surgerys website and Facebook page.
To be confident with all functions
of the clinical systems and bespoke computer software used in the Practice.
To
report and resolve any faults and IT issues to EMIS or the NHS IT.
To
be familiar with EMIS functionality to be able to add, amend and create self-populating
templates, letters and electronic referral forms.
To
digitalise patients medical records by scanning their Lloyd George paper notes
onto the database.
Job description
Job responsibilities
The duties and
responsibilities to be undertaken by the practice administrative team will be
varied dependent on current and evolving practice workload and staffing levels.
To
receive hospital letters electronically or via the post and to be able to scan
and attach the documents onto the patients medical record accurately and efficiently.
To
be able to read the document attached and identify if any actions are to be
taken and assign to the relevant clinician in the correct timescale following
practice procedures.
Read
code letters attached to the patients medical record following practice
protocol.
Notify
patients via text, letter or telephone call to invite them to book an appointment
for their annual review.
Manage
information on our Honley Surgerys website and Facebook page.
To be confident with all functions
of the clinical systems and bespoke computer software used in the Practice.
To
report and resolve any faults and IT issues to EMIS or the NHS IT.
To
be familiar with EMIS functionality to be able to add, amend and create self-populating
templates, letters and electronic referral forms.
To
digitalise patients medical records by scanning their Lloyd George paper notes
onto the database.
Person Specification
Qualifications
Essential
- GCSE Grade A to C in Maths and English (or equivelant)
Desirable
- Qualified NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of administrative duties
- Experience of working with the general public
- Experience of working in a healthcare setting
- Excellent communication skills (written and oral)
- Effective time management (planning and organising)
- Strong IT skills
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow policies and procedures
- Ability to work under pressure
Desirable
- Experience of working in a healthcare setting
- EMIS/SystmOne user skills
- Forward thinker
Person Specification
Qualifications
Essential
- GCSE Grade A to C in Maths and English (or equivelant)
Desirable
- Qualified NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of administrative duties
- Experience of working with the general public
- Experience of working in a healthcare setting
- Excellent communication skills (written and oral)
- Effective time management (planning and organising)
- Strong IT skills
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow policies and procedures
- Ability to work under pressure
Desirable
- Experience of working in a healthcare setting
- EMIS/SystmOne user skills
- Forward thinker
