Primary Care Network Business Manager

Job description

Job responsibilities

Primary Duties and Areas of Responsibility

Organisational:

Support the PCN Director to ensure the smooth running of the Network

The successful candidate will have demonstrable knowledge and skills in all aspects of HR management and be responsible for the day to day HR of the PCN team

Co-ordinate the delivery of enhanced services and other service submissions on behalf of the Network

Document and manage PCN workflow processes as they develop

To be involved in the management and development of the Network

Ensure the PCN has a Business Continuity policy that is updated and in which everyone is kept fully aware

Work with the PCN Clinical Director for strategic and operational planning processes to support the PCNs objectives

Support the PCN Clinical Director with the writing of business and development plans as required

Finance and Administration:

To be responsible for the Networks financial systems/payments to all the practices within the Network.

To work alongside Practice Managers within the Network ensure efficient working of the financial systems within the PCN.

To monitor and check the accuracy of any submissions for Enhanced Services, Contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis as appropriate.

Manage contractual requirements on behalf of the Network

Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness through:

o Ensuring financial risks are recognised and appropriate action taken

o Monitoring expenditure and identifying significant deviations from plan

o Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required

o Ensuring all claims are submitted in good time and payment made and received

o Ensuring the practices allocation of resources if fair and equitable

o Present financial plans, monitoring information and reports to the PCN as required

Quality and Governance:

Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance

To be responsible for the production of performance and quality reports within the Network.

Alert PCN members to issues of quality and risk, managing risk register.

Organise PCN Board Meetings and any other PCN meetings as required. This includes booking rooms, agreeing agenda, circulating minutes.

Information Management & Technology

Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance

To oversee the administration of information management and technology of the PCN

Welfare:

Organise relevant PCN events e.g. Protected Learning Time/Educational Events

Co-ordinate training and development of clinical/administrative staff where related to PCN activities

Co-ordinate training and development of peer support network in terms of practice based ARRS roles.

Working Relationships:

To work as a flexible member of the PCN providing support to other team members when necessary

To take an active role in the development and embedding of the PCNs culture, values and reputation as providers of high quality services

Encourage supporting staff to collaborate through sharing information and intelligence across different activities

Build good relationships with all stakeholders involved in the PCN

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feeling priorities and rights.

Communication:

First point of contact for Practice Managers with regard to delivery of Network projects/schemes

Promote effective communication within the Network

Build and maintain good relations and communication links with internal and external contacts as required for the effective operation of the PCN. Including but not limited to local ICB and other Network Leads.

Personal/Professional Development

Assess own performance and take accountability for own actions, either directly or under supervision.

Effectively manage own time, workload and resources

Participate in any training/development implemented by the PCN as part of this employment, including:

- Participation in an annual individual performance review, including taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work

- Maintaining a record of own personal and/or professional development (training may need to be undertaken outside of normal practice hours, and off site).

This job description will be reviewed regularly and amended in agreement with the post-holder and the Primary Care Network Clinical Director as the work of the Blackpool Central West Primary Care Network develops

Person Specification

Qualifications

Essential

• Educated to Degree Level
• Qualified to CIPD Level 5 or equivalent

Desirable

• Qualified in Healthcare Management

Experience

Essential

• Experience of working in a Senior Management position

Desirable

• Experience of working in Primary Care
• Experience of working in the Voluntary Sector
• Experience of working in the Corporate Sector

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Blackpool Central West Primary Care Network

Address

Gorton Street Practice

Gorton Street

Blackpool

Lancashire

FY1 3JW