Adelaide Street Family Practice

Practice Manager

The closing date is 31 January 2026

Job summary

An exciting opportunity has arisen for a suitably qualified person with the relevant skills to join our innovative, well-established friendly practice.

The Practice Manager is a key member of the team and expected to demonstrate senior management and leadership qualities. The successful candidate will also have the ability to identify and implement the practices objectives using a combination of personal involvement, motivation of other staff and delegation when appropriate.

You will be responsible for the annual budgeting and forecasting process using effective financial modelling techniques to ensure that the financial position of the practice is closely monitored, and that accurate accounts are provided to senior management, budget holders and shareholders. The Partners require the successful candidate to be proactive and plan for the future, maximising the practices potential in relation to business, finance, premises, HR and collaborative relationships, whilst maintaining patient care and ensuring a high level of operational efficiency. The successful candidate will need to ensure the Partners and wider team kept fully informed of local and national proposals and initiatives, presented clearly and concisely to enable them to make informed decisions.

Main duties of the job

To assume responsibility for the smooth, efficient & profitable running of the practice and maintaining a happy and committed team across all sites

To provide leadership & management skills to enable the practice to meet agreed aims and objectives within a profitable, efficient, safe and effective working environment.

To ensure that the practice operates in a profitable & cost-effective manner, in keeping with the financial aspirations of the partners/senior management team.

To assume responsibility for the management of the building, including facilities management, equipment, maintenance & repairs, security and the overall operations, liaising with external contractors as required.

The post is tasked with assessing organisational performance, developing achievable goals and implementing processes that improve organisational effectiveness and efficiency, ensuring statutory and other legal requirements are met.

Candidates are expected to bring strong interpersonal skills and be experienced and confident in the areas of people management, financial control, strategic management and information technology.

About us

Our well established Practice is currently running across 3 sites as we await the build of our new state of the art Medical Centre. We pride ourselves on being a training practice supporting GP trainees and Medical students from across the North West.We are a large practice with over 15,000 patients, supported by a very experienced clinical and administrative team.

Date posted

31 December 2025

Pay scheme

Other

Salary

£55,000 to £62,000 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2084-25-0014

Job locations

Elizabeth Street Surgery

61 Elizabeth Street

Blackpool

FY1 3JG

Job description

Job responsibilities

Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities

Functional management of all clinical and administrative staff

Direct line management of the following staff: Operations Manager, Support Manager, Reception Manager, and Clinical Staff

Managing the recruitment and retention of staff; develop, implement and embed an effective succession plan

Key liaison with Primary Care Network, the PCN Manager and any ARRS staff who provide a supporting service at the organisation

Ensuring that all staff undertake a robust induction process, including staff employed via the PCN

Establishing, reviewing and regularly updating job descriptions and person specifications ensuring all staff are legally and gainfully employed

Implementing and embedding an effective staff appraisal process

Implementing effective systems for the resolution of disciplinary and grievance issues

Maintaining an effective overview of and ensuring compliance with HR legislation

Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

Managing the financial elements of the organisation, including budgets, bank accounts, accounting systems, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners

Maintaining an effective liaison with the accountant, overseeing organisation accounts, ensuring year-end figures are presented

Briefing partners on all financial matters, including forecasting

Managing and processing partners drawings, PAYE and pensions for practice staff

Ensuring the organisation has appropriate insurance cover

Implementing and embedding an efficient business resilience plan (BRP)

Managing contracts for services, i.e., cleaning, gardening, window cleaning etc.

Managing the procurement of organisation equipment, supplies and services

Coordinating the reviewing and updating of all organisation policies and procedures

Leading change and continuous improvement initiatives; coordinating all projects within the organisation

Coordinating and leading the compilation of organisation reports and the practice development plan (PDP)

Ensuring the team reaches QOF targets (supported by the nursing and administrative leads)

Adopting a strategic approach to the management of all patient services matters

Developing, implementing and embedding an effective communication strategy (internal and external)

Ensuring the organisation maintains compliance with its NHS contractual obligations

Actively encouraging and promoting the use of patient online services

Publishing communications for internal and external use such as an organisation newsletter on a quarterly basis

Maintaining the organisation and NHS choices websites

Liaising at external meetings as required

Marketing the practice appropriately

Managing/supporting the management of the Patient Participation Group

Effectively managing/supporting the management of all complaints in line with current legislation and guidance

The management of the premises, including leading on health and safety aspects such as risk assessments and mandatory training

Managing the organisation IT system, delegating staff to act as administrators

Ensuring compliance with IT security and IG

Coordinating the organisation diary, ensuring meetings are scheduled appropriately