Job summary
An exciting opportunity has arisen with Adelaide Street Family Practices, the successful candidate will be based at the Elizabeth Street Surgery address. Please see details below.
The Safeguarding and Palliative Administrator has a key role in
supporting the GPs to protect our most vulnerable patients.
The post-holder will provide central co-ordination for safeguarding
and palliative care information and communication to support care planning. The
core responsibility of the role will be maintaining consistent protocols
regarding safeguarding and palliative information across the Practice. The role
will provide expert advice and support to colleagues once trained.
The post-holder will support the audit and research of
safeguarding practice within the organisation and coordinate with the wider
safeguarding team. They are to disseminate learning to colleagues to improve
safeguarding practices. They will also work within a multi-disciplinary team.
The post-holder will oversee safeguarding and palliative administration,
document handling, record management and communication. Working within areas of
the LES.
Main duties of the job
- Demonstrate commitment to developing own expertise to support robust systems, policies, professional guidance and training so that staff throughout the organisation can identify and contribute to safeguarding issues
- To have regular safeguarding supervision and case reviews
- Work with End of Life patients to case-find and then complete EPaCCS (care plans) on the patients behalf.
- Raise awareness of shared decision making and decision support tools, and assist people to be more prepared to have a shared decision making conversation.
- Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
- Organise and lead on the Safeguarding and Palliative Meetings within the Surgery
About us
Our well established and respected Practice is currently running across three sites as we await the build of our new state of the art Medical Centre. We pride ourselves on being a training practice supporting GP trainees and medical students from across the North West.
We are a large practice with over 15,000 patients, supported by a very experienced clinical and administrative team. The team includes doctors, advanced nurse practitioners, pharmacists, physician associates, care co-ordinators, nursing associates and a large administrative and reception team.
Job description
Job responsibilities
- Oversee the workflow of safeguarding reports and documents and ensure they are circulated to appropriate clinicians in line with ICB and local safeguarding policies
- Summarise and code the documents into the relevant specific templates, highlighting anything significant regarding patients registered to GPs
- Maintain a register of children on Child Protection plans, Child in Need plans and those children deemed to be cause for concern
- Ensure the correct coding is added to patient records to aid clinicians in identifying those children and adults who are cause for concern
- Add alerts to parent records and those who have a child on a safeguarding plan
- Contribute to data collection and audit in relation to safeguarding to support and improve standards for safeguarding practice within the organisation
- Prioritise and respond to strategy meeting invitations as advised by the organisations Safeguarding Lead
- Respond to child protection meetings as advised by the Safeguarding Lead, prepare appropriate documentation and send apologies as necessary
- Monitor DNAs for children regarding missed clinical appointments and refer to appropriate clinician for follow up (e.g., Practice Nurse, usual GP, Safeguarding Lead) in line with organisational safeguarding policies
- Support the Safeguarding Lead in co-ordinating communication and meetings with third parties, e.g., health visitors, MASH, ICS safeguarding leads and social workers. This includes taking minutes and updating the patient record in accordance with agreed actions
- Redact and update the clinical record as per organisational safeguarding protocols when a patient reaches 18 years of age
- l. Update alerts and warnings in the EMIS record according to organisational safeguarding protocols when safeguarding concerns are recorded
- The ability to confidently facilitate group safeguarding supervision in clinical settings to a variety of health professionals once trained
- Be a role model for all clinical staff by practicing safeguarding to the highest standard, whilst exercising a high degree of personal and professional autonomy
- Be able to signpost staff to relevant agencies and assistance for all types of safeguarding
- Be aware of local resources and disseminate updates to colleagues
- To carry out case reviews and disseminate learning to colleagues throughout the organisation
- Demonstrate commitment to developing own expertise to support robust systems, policies, professional guidance and training so that staff throughout the organisation can identify and contribute to safeguarding issues
- To have regular safeguarding supervision and case reviews
- Work with End of Life patients to case-find and then complete EPaCCS (care plans) on the patients behalf.
- Raise awareness of shared decision making and decision support tools, and assist people to be more prepared to have a shared decision making conversation.
- Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
- Organise and lead on the Safeguarding and Palliative Meetings within the Surgery
Job description
Job responsibilities
- Oversee the workflow of safeguarding reports and documents and ensure they are circulated to appropriate clinicians in line with ICB and local safeguarding policies
- Summarise and code the documents into the relevant specific templates, highlighting anything significant regarding patients registered to GPs
- Maintain a register of children on Child Protection plans, Child in Need plans and those children deemed to be cause for concern
- Ensure the correct coding is added to patient records to aid clinicians in identifying those children and adults who are cause for concern
- Add alerts to parent records and those who have a child on a safeguarding plan
- Contribute to data collection and audit in relation to safeguarding to support and improve standards for safeguarding practice within the organisation
- Prioritise and respond to strategy meeting invitations as advised by the organisations Safeguarding Lead
- Respond to child protection meetings as advised by the Safeguarding Lead, prepare appropriate documentation and send apologies as necessary
- Monitor DNAs for children regarding missed clinical appointments and refer to appropriate clinician for follow up (e.g., Practice Nurse, usual GP, Safeguarding Lead) in line with organisational safeguarding policies
- Support the Safeguarding Lead in co-ordinating communication and meetings with third parties, e.g., health visitors, MASH, ICS safeguarding leads and social workers. This includes taking minutes and updating the patient record in accordance with agreed actions
- Redact and update the clinical record as per organisational safeguarding protocols when a patient reaches 18 years of age
- l. Update alerts and warnings in the EMIS record according to organisational safeguarding protocols when safeguarding concerns are recorded
- The ability to confidently facilitate group safeguarding supervision in clinical settings to a variety of health professionals once trained
- Be a role model for all clinical staff by practicing safeguarding to the highest standard, whilst exercising a high degree of personal and professional autonomy
- Be able to signpost staff to relevant agencies and assistance for all types of safeguarding
- Be aware of local resources and disseminate updates to colleagues
- To carry out case reviews and disseminate learning to colleagues throughout the organisation
- Demonstrate commitment to developing own expertise to support robust systems, policies, professional guidance and training so that staff throughout the organisation can identify and contribute to safeguarding issues
- To have regular safeguarding supervision and case reviews
- Work with End of Life patients to case-find and then complete EPaCCS (care plans) on the patients behalf.
- Raise awareness of shared decision making and decision support tools, and assist people to be more prepared to have a shared decision making conversation.
- Provide coordination and navigation for people and their carers across health and care services, alongside working closely with social prescribing link workers, health and wellbeing coaches and other primary care roles.
- Organise and lead on the Safeguarding and Palliative Meetings within the Surgery
Person Specification
Experience
Essential
- Experience of working within a health or care sector setting
- Experience in organising meetings, preparing agendas and writing minutes
Desirable
- Experience of safeguarding or palliative care in any capacity
Qualifications
Essential
- Good standard of education
Desirable
- Care planning and co-ordination qualification
- Safeguarding Training Children and Adults Level 3
Skills
Essential
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Courteous, respectful and helpful at all times
- Able to have a good relationship with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to use own initiative, discretion and sensitivity
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- Good knowledge of MS Office applications
- Clinical IT system user skills
Person Specification
Experience
Essential
- Experience of working within a health or care sector setting
- Experience in organising meetings, preparing agendas and writing minutes
Desirable
- Experience of safeguarding or palliative care in any capacity
Qualifications
Essential
- Good standard of education
Desirable
- Care planning and co-ordination qualification
- Safeguarding Training Children and Adults Level 3
Skills
Essential
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to listen, empathise with people and provide person centred support in a non-judgemental way
- Courteous, respectful and helpful at all times
- Able to have a good relationship with people from all backgrounds and communities, respecting lifestyles and diversity
- Commitment to reducing health inequalities and proactively working to reach people from all communities
- Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
- Ability to use own initiative, discretion and sensitivity
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Desirable
- Good knowledge of MS Office applications
- Clinical IT system user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
