Job summary
An exciting opportunity has arisen for an enthusiastic and highly driven individual to join our innovative, well established and friendly team at Adelaide Family Practice.
This is a permanent full time position working 37.5 hours a week Monday-Friday.
We are looking for a professional, highly organised, experienced, friendly, forward thinking and versatile medical secretary to join our hard working and dedicated team.
The individual will need to have excellent communication and interpersonal skills and can form excellent working relationships.
The individual will also need to be able to produce work of a high standard and work effectively and efficiently in a fast paced environment whilst remaining calm under pressure.
Main duties of the job
To provide an efficient secretarial service to the GP's and the wider team.
Confidentiality of information is maintained at all times and in line with GDPR and NHS standards.
Provide excellent patient care to the highest of standards.
Ensure the professional image of Adelaide Family Practice is always maintained.
About us
Adelaide Family Practice is a friendly, well established and well respected training practice, currently working across three sites.
Our well established and well respected practice is currently running across three sites.
The successful candidate will be expected to work between our three sites which are: Elizabeth Street Surgery, Gorton Street Surgery and Harris Medical Centre. We are temporarily working from Elizabeth Street and Gorton Street until our new build on Adelaide Street is ready.
We are a large practice with over 15,000 patients, supported by a very experienced, hardworking and dedicated team.
The team includes doctors, advanced nurse practitioners, pharmacists, pharmacy technicians, physician associates, physiotherapists, care co-ordinators, social prescribers, practice nurses, paramedics, mental health practitioners, health and wellbeing coaches, nurse associates, assistant practitioners, health care assistants and a large reception and administrative team.
We pride ourselves on being a training practice supporting GP trainees, medical students etc.
We are looking for a Medical Secretary who is flexible, hardworking and who strives to ensure that patients receive the best care possible.
We offer a supportive work environment where health and wellbeing is a priority.
Job description
Job responsibilities
- Assist the Doctors and the wider team with clerical and administrative duties
- Managing inbound and outbound patients referrals
- Have a good understanding of medical terminology
- Typing and processing letters and reports
- Managing incoming emails
- Scanning patient related documentation and attaching scanned documents to patients records
- Inputting data onto patients records
- Coding
- Make appointments as required
- Liaise and arrange meetings (to include the
booking of rooms) as required and to attend various meetings including clinical, operational, palliative, safeguarding etc and to take minutes during the meetings
- Retrieve medical records and complete medical/insurance requests
- Summarising of patient records
- Type invoices where required
- Deal with patient enquiries in a timely manner
- Preform and action administrative tasks as requested
- Processing requests for information i.e. subject access requests (SARS) Insurance and solicitors letters and A DVLA in a timely manner
- File patient records and correspondence onto patient medical records
- Receive incoming and initiate outgoing
telephone calls in order to facilitate timely and appropriate
communications, taking messages and dealing with appropriate
queries
- Maintain the EMIS clinic system in an
accurate and secure manner
- Assist with the gathering of statistics
and information when required
- Maintain adequate supplies of office stationery
- Receive and dispatch mail.
Personal attributes
- Essential
- Compassionate
- Caring
- Understanding
- Good listener
- Polite
- Resilient
- Reliable
- Trustworthy
- Resourceful
- Self motivated and proactive
- Hard working and conscientious
- Innovative with enthusiasm and drive
- Flexible and cooperative
- Can do attitude
- Confident and assertive
- Professional and approachable
- A team player
Job description
Job responsibilities
- Assist the Doctors and the wider team with clerical and administrative duties
- Managing inbound and outbound patients referrals
- Have a good understanding of medical terminology
- Typing and processing letters and reports
- Managing incoming emails
- Scanning patient related documentation and attaching scanned documents to patients records
- Inputting data onto patients records
- Coding
- Make appointments as required
- Liaise and arrange meetings (to include the
booking of rooms) as required and to attend various meetings including clinical, operational, palliative, safeguarding etc and to take minutes during the meetings
- Retrieve medical records and complete medical/insurance requests
- Summarising of patient records
- Type invoices where required
- Deal with patient enquiries in a timely manner
- Preform and action administrative tasks as requested
- Processing requests for information i.e. subject access requests (SARS) Insurance and solicitors letters and A DVLA in a timely manner
- File patient records and correspondence onto patient medical records
- Receive incoming and initiate outgoing
telephone calls in order to facilitate timely and appropriate
communications, taking messages and dealing with appropriate
queries
- Maintain the EMIS clinic system in an
accurate and secure manner
- Assist with the gathering of statistics
and information when required
- Maintain adequate supplies of office stationery
- Receive and dispatch mail.
Personal attributes
- Essential
- Compassionate
- Caring
- Understanding
- Good listener
- Polite
- Resilient
- Reliable
- Trustworthy
- Resourceful
- Self motivated and proactive
- Hard working and conscientious
- Innovative with enthusiasm and drive
- Flexible and cooperative
- Can do attitude
- Confident and assertive
- Professional and approachable
- A team player
Person Specification
Qualifications
Essential
- A good standard of education with excellent literacy and numeracy skills
Desirable
- Educated to degree level
- AMSPAR qualification
- NVQ Level 3 in Health and Social Care
- NVQ Level 3 Business and Administration
Person Specification
Qualifications
Essential
- A good standard of education with excellent literacy and numeracy skills
Desirable
- Educated to degree level
- AMSPAR qualification
- NVQ Level 3 in Health and Social Care
- NVQ Level 3 Business and Administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
