Job responsibilities
Communication
•
Communicate effectively with
all professional involved with the patients’ care
•
Communicate effectively with
patients and carers, recognising their needs for alternative methods of
communication
•
To build professional rapport
with patients
•
Provide and receive sensitive
information
•
To report effectively to the
team on patient’s progress and performance in relation to the patient.
•
To ensure up to date written
and electronic records and activity data are maintained in accordance with
professionals standards and are used for the purpose intended.
•
Participate in practice
meetings as appropriate
Personal
and people development
•
Take responsibility for own
developmental learning and performance, including participating in supervision
•
Take responsibility for
maintaining a record of own personal development
•
Work with management on any new
training requirements
•
To recognise and understand the
roles and responsibilities of individuals working in the primary health care
teams
•
Be aware of the legal issues
pertinent to the role of a HCA and limitations of practice.
Health,
safety and security
•
Use the personal security
systems within the workplace according to practice guidelines
•
Identify the risks involved in
work activities and undertake them in a way that manages the risks
•
Use appropriate infection
control procedures and maintain work areas in each clinical room so that they are
clean, safe and free from hazards reporting of any potential risks identified,
including but not limited to:
1.
hand washing
2.
universal hygiene procedures
3.
collection and handling of
laboratory specimens
4.
segregation and disposal of
waste materials
5.
decontamination of instruments
and clinical equipment
6.
reporting and treatment of
sharps injuries
7.
dealing with blood and body
fluid spillages
8.
Assist patients and colleagues
in adopting sound infection control measures
9.
Understand and apply the
principles of the cold chain
10. Ensure
safe storage, rotation and disposal of vaccines and drugs within area of
responsibility
11. Know
the general principles of first aid and resuscitation to be able to undertake
initial actions as appropriate
12. Awareness
of statutory child health procedures and statutory local guidance and referral
criteria
13. Awareness
of the health and safety policies and procedures within the workplace,
including fire procedures, maintaining documentation, monitoring and
maintaining of equipment and furniture within your area of responsibility
14. Be
able to identify the risks to health of microbiological and chemical hazards
within the working environment according to the Control of Substances Hazardous
to Health
15. To
offer screening for blood borne viruses (e.g HIV and Hepatitis)
Service
improvement
·
Be aware of and, if
appropriate, assist in current clinical audit
·
Work with colleagues in the
team on the development of current and new services and other initiatives
·
Deal with requests from
patients and clinical staff for health information leaflets
·
Participate in organisational
activities that create opportunities to improve patient care.
Quality
•
Alert other team members to
issues of quality and risk in the care of patients
•
Ensure own actions are
consistent with clinical governance systems
•
Practice in accordance with
agreed standards of care
•
Enable patients to access
appropriate professionals in the team
•
Ensure stock items under your
control are ordered and available in the treatment and consulting rooms
•
Know how clinical governance
affects the HCA role and bring to the attention of more senior staff any
specific risk situation
•
Know the practice's policies,
especially the whistle-blowing policy, available in the practice staff handbook
•
Be able to manage your own time
effectively
•
Support in the delivery of
standards and targets
Equality
and diversity
•
Act in ways that recognise the
importance of people's rights, interpreting them in a way that is consistent
with procedures
•
Respect the privacy, dignity,
needs and beliefs of patients and carers
•
Understand basic legal and
communication issues regarding child abuse, family violence, vulnerable adults,
substance abuse and addictive behaviour
•
To act as chaperone for other
clinicians in line with the practices chaperoning policy
Clinical
skills – health and well-being
•
Undertake, record and follow
guidelines for the tasks for which you have received appropriate training:
•
Urinalysis and preparation of
specimens for investigation by the pathology laboratories
•
To carry out health checks
including but not limited to height, body mass index, pulse rate and rhythm and
blood glucose monitoring.
•
To carry out patient health
check, including health screening and measurements and recording of previous
medical history, family history and current medications.
•
Prepare and maintain
environments and equipment before, during and after patient care interventions
in line with infection control polices
•
To collect lifestyle data from
patients
•
Assist in raising awareness of
health and well-being, and how it can be promoted
•
Give accurate and appropriate
information to patients and groups within own competence.
• To
administer the influenza and pneumococcal and or shingles vaccines, on the
instructions of a regulated professional
• To
respond appropriately in the event of an adverse reaction to vaccination in
clouding the performance of basic life support
• Assisting
clinical staff where appropriate
• To
support and monitor patients during nebuliser therapy
• Involved
in wound care management and care planning.
Administrative tasks
•
Maintaining stock control of
clinical supplies
•
Replenishing stock within the
clinical rooms
•
Management of emergency drug
supplies
•
Ordering of vaccines and
regular stock check
•
Recording of fridge temperature
log
• Calibration
and safety check for certain equipment
Information
processes
• Record
information and activities undertaken with patients and carers in an accurate
and timely fashion using manual or computer systems as appropriate
•
Maintain confidentiality or
information relating to patients, relatives, staff and the practice
• Take
the necessary precautions when transmitting information.
The above is not exhaustive and may be adjusted
periodically by the management team.
