Job summary
Goodcare Practice is a busy, friendly and fully computerised (SystmOne) practice located within Grand Union Village Health Centre in Northolt. We currently have over 13000 registered patients. We also see non-registered patients for community services such as external blood test, ring pessary, ECG etc.
Goodcare Practice is one of six local GP Practices that are part of Northolt Primary Care Network (PCN).
We are keen to support staff development and offer in-house and external training opportunities.
Main duties of the job
Main Duties
To provide a welcoming and efficient reception service to all visitors and telephone enquiries, ensuring that the patient appointment systems function smoothly and efficiently. To provide administrative services including medical records maintenance, repeat prescribing and any other associated tasks.
About us
Our team consists of Two GP Partners, Long term GPs, Practice Nurses, Healthcare Assistants, Clinical Pharmacist, Clinical Assistant, Practice Secretaries, Administrator and Receptionist Administrators.
Job description
Job responsibilities
Principal Activities :
Welcome and register patients for appointments.
Respond to incoming calls.
Record all messages accurately and forward promptly.
Maintain an efficient appointment system.
Invite patients for annual reviews.
Prompt actioning of incoming and outgoing correspondence (paper and electronic).
Actioning prescription requests, liaising with pharmacies.
Registering new patients.
Job description
Job responsibilities
Principal Activities :
Welcome and register patients for appointments.
Respond to incoming calls.
Record all messages accurately and forward promptly.
Maintain an efficient appointment system.
Invite patients for annual reviews.
Prompt actioning of incoming and outgoing correspondence (paper and electronic).
Actioning prescription requests, liaising with pharmacies.
Registering new patients.
Person Specification
Experience
Essential
- Experience of dealing with patients
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- GCSE grade A to C in English and Maths
Person Specification
Experience
Essential
- Experience of dealing with patients
Desirable
- Experience of working in a GP practice
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- GCSE grade A to C in English and Maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).