Receptionist/admin

Goodcare Practice

This job is now closed

Job summary

Goodcare Practice is a busy, friendly and fully computerised (SystmOne) practice located within Grand Union Village Health Centre in Northolt. We currently have over 13000 registered patients. We also see non-registered patients for community services such as external blood test, ring pessary, ECG etc.

Goodcare Practice is one of six local GP Practices that are part of Northolt Primary Care Network (PCN).

We are keen to support staff development and offer in-house and external training opportunities.

Main duties of the job

Main Duties

To provide a welcoming and efficient reception service to all visitors and telephone enquiries, ensuring that the patient appointment systems function smoothly and efficiently. To provide administrative services including medical records maintenance, repeat prescribing and any other associated tasks.

About us

Our team consists of Two GP Partners, Long term GPs, Practice Nurses, Healthcare Assistants, Clinical Pharmacist, Clinical Assistant, Practice Secretaries, Administrator and Receptionist Administrators.

Date posted

06 July 2023

Pay scheme

Other

Salary

Depending on experience n/a

Contract

Permanent

Working pattern

Full-time

Reference number

A1959-23-0000

Job locations

Grand Union Village Health Centre

Taywood Road

Northolt

Middlesex

UB5 6WL

Grand Union Village Health Centre

Taywood Road

Northolt

Middlesex

UB5 6WL

Job description

Job responsibilities

Principal Activities :

Welcome and register patients for appointments.

Respond to incoming calls.

Record all messages accurately and forward promptly.

Maintain an efficient appointment system.

Invite patients for annual reviews.

Prompt actioning of incoming and outgoing correspondence (paper and electronic).

Actioning prescription requests, liaising with pharmacies.

Registering new patients.

Job description

Job responsibilities

Principal Activities :

Welcome and register patients for appointments.

Respond to incoming calls.

Record all messages accurately and forward promptly.

Maintain an efficient appointment system.

Invite patients for annual reviews.

Prompt actioning of incoming and outgoing correspondence (paper and electronic).

Actioning prescription requests, liaising with pharmacies.

Registering new patients.

Person Specification

Experience

Essential

Experience of dealing with patients

Desirable

Experience of working in a GP practice

Qualifications

Essential

GCSE grade A to C in English and Maths

Desirable

GCSE grade A to C in English and Maths

Person Specification

Experience

Essential

Experience of dealing with patients

Desirable

Experience of working in a GP practice

Qualifications

Essential

GCSE grade A to C in English and Maths

Desirable

GCSE grade A to C in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Goodcare Practice

Address

Grand Union Village Health Centre

Taywood Road

Northolt

Middlesex

UB5 6WL

Employer's website

https://www.goodcarepracticenortholt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Goodcare Practice

Address

Grand Union Village Health Centre

Taywood Road

Northolt

Middlesex

UB5 6WL

Employer's website

https://www.goodcarepracticenortholt.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice manager

Dimitria Karamfilova

dimitria.karamfilova@nhs.net

Date posted

06 July 2023

Pay scheme

Other

Salary

Depending on experience n/a

Contract

Permanent

Working pattern

Full-time

Reference number

A1959-23-0000

Job locations

Grand Union Village Health Centre

Taywood Road

Northolt

Middlesex

UB5 6WL

Grand Union Village Health Centre

Taywood Road

Northolt

Middlesex

UB5 6WL

Privacy notice

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