Clinical Administrator

Coleridge Medical Centre

Information:

This job is now closed

Job summary

Coleridge Medical Centre is seeking a dynamic Clinical Administrator to join our friendly practice for 24 hours a week. The successful candidate will provide support to both the clinical and administration teams to ensure a robust and efficient system in managing patient care.

The role requires a set shift pattern each week, however the successful applicant can negotiate a pattern of work to suit their individual requirements and any other commitments they may have.

Main duties of the job

The post holder will be responsible for the summarising and read coding of information into the patient's electronic healthcare records on the practice's clinical system. They will also specialise in and lead on administrative and supportive tasks regarding our digital platforms and premises.

When completing your application, please give examples to support any statements made about how you meet the requirements of the job description and person specification.

**Please note, Coleridge Medical Centre reserves the right to close this job listing earlier than the closing date if there are sufficient applications.**

About us

At Coleridge Medical Centre, we look after approximately 16,500 patients in our area. This means that during those very busy periods, supporting each other becomes vital to continuing our ability to provide the best patient care.

We strive to fulfil the Coleridge Medical Centre values of APPROACHABILITY, TEAMWORK, COMMUNICATION and RESPECT in all aspects of the practice, both with our patients and ourselves.

When working at Coleridge Medical Centre, all staff are offered a generous annual leave allowance, inclusion in the NHS pension scheme, and various wellbeing throughout the year. These wellbeing initiatives include:

  • staff social events, including our annual summer and winter parties
  • weekly fruit box
  • outside seating area for break times
  • a group run by staff, dedicated to staff wellbeing, education, and training
  • a member of staff overseeing staff wellbeing and trained in Mental Health First Aid
  • one-to-one wellbeing conversations
  • annual staff wellbeing survey
  • regular sweet treats baked by our team

We are incredibly fortunate to work with some very talented bakers, which means there is often cake or other sweet treats to enjoy on our tea breaks.

Date posted

15 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1946-23-0039

Job locations

Canaan Way

Ottery St. Mary

Devon

EX11 1EQ


Job description

Job responsibilities

The following are the core responsibilities of the Clinical Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Reviewing records and accurately producing a summary and/or problem list of the patients medical history.
  • Accurately read-coding data on SystmOne into the patient record.
  • Reviewing and process GP2GP transfers and integrate within SystmOne.
  • Reviewing progress of summarising, ensuring practice targets are achieved.
  • Completing other administrative and supportive tasks as required, including those relating to our digital platforms and premises.
  • Supporting the practice with administrative tasks to meet Quality Outcome Framework (QOF) and Enhanced Services targets.
  • Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions.
  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
  • Undertaking other work as directed in connection with data collection and read coding.
  • Undertaking background work for the completion of medical reports.
  • Word/data processing, filing, photocopying and scanning.
  • Initiating contact with and respond to requests from patients, other team members and associated agencies and providers.
  • Ensuring accurate notes of all consultations and treatments are recorded in the patient's notes on the clinical computer system as appropriate.
  • Ensuring accurate completion of all necessary documentation associated with patient health care and registration with the practice.
  • Ensuring collection and maintenance of statistical information required for regular and ad hoc reports.
  • Inputting data into the patients healthcare records as necessary
  • Complying with infection control procedures and policies
  • Maintaining a clean, tidy, effective working area at all times
  • Reviewing and updating admin policies, as required, in conjunction with the Assistant Practice Manager.
  • Participatingin audits as directed by the audit lead.
  • Complying with practice protocols and policies.
  • Participating in the legal, regulatory, administrative, and professional responsibilities of the practice team.
  • Attending and participating in practice meetings as required.
  • Assisting in the formulation or practice philosophy, strategy and policy and develop appropriate protocols.
  • Participating in the legal, regulatory, administrative, and professional responsibilities of the practice team.

Job description

Job responsibilities

The following are the core responsibilities of the Clinical Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Reviewing records and accurately producing a summary and/or problem list of the patients medical history.
  • Accurately read-coding data on SystmOne into the patient record.
  • Reviewing and process GP2GP transfers and integrate within SystmOne.
  • Reviewing progress of summarising, ensuring practice targets are achieved.
  • Completing other administrative and supportive tasks as required, including those relating to our digital platforms and premises.
  • Supporting the practice with administrative tasks to meet Quality Outcome Framework (QOF) and Enhanced Services targets.
  • Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed actions.
  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
  • Undertaking other work as directed in connection with data collection and read coding.
  • Undertaking background work for the completion of medical reports.
  • Word/data processing, filing, photocopying and scanning.
  • Initiating contact with and respond to requests from patients, other team members and associated agencies and providers.
  • Ensuring accurate notes of all consultations and treatments are recorded in the patient's notes on the clinical computer system as appropriate.
  • Ensuring accurate completion of all necessary documentation associated with patient health care and registration with the practice.
  • Ensuring collection and maintenance of statistical information required for regular and ad hoc reports.
  • Inputting data into the patients healthcare records as necessary
  • Complying with infection control procedures and policies
  • Maintaining a clean, tidy, effective working area at all times
  • Reviewing and updating admin policies, as required, in conjunction with the Assistant Practice Manager.
  • Participatingin audits as directed by the audit lead.
  • Complying with practice protocols and policies.
  • Participating in the legal, regulatory, administrative, and professional responsibilities of the practice team.
  • Attending and participating in practice meetings as required.
  • Assisting in the formulation or practice philosophy, strategy and policy and develop appropriate protocols.
  • Participating in the legal, regulatory, administrative, and professional responsibilities of the practice team.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics and English (C or above)
  • NVQ Level 2 in Health and Social Care
  • Medical records summarisation qualification

Other Requirements

Desirable

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

Experience

Essential

  • Experience of administrative duties

Desirable

  • Clinical background
  • Experience of working in a healthcare setting
  • Experience of working with external technical support to proactively resolve issues
  • Experience of promoting use of digital platforms
  • Experience of supporting a management team with the administrative requirements regarding facilities management

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Clinical Knowledge and Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Knowledge of medical terminology
  • Effective planning and organisation skills
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • SystmOne user skills
  • Understanding of clinical coding
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics and English (C or above)
  • NVQ Level 2 in Health and Social Care
  • Medical records summarisation qualification

Other Requirements

Desirable

  • Flexibility to work outside of core office hours
  • Disclosure Barring Service (DBS) check

Experience

Essential

  • Experience of administrative duties

Desirable

  • Clinical background
  • Experience of working in a healthcare setting
  • Experience of working with external technical support to proactively resolve issues
  • Experience of promoting use of digital platforms
  • Experience of supporting a management team with the administrative requirements regarding facilities management

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Clinical Knowledge and Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Knowledge of medical terminology
  • Effective planning and organisation skills
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • SystmOne user skills
  • Understanding of clinical coding

Employer details

Employer name

Coleridge Medical Centre

Address

Canaan Way

Ottery St. Mary

Devon

EX11 1EQ


Employer's website

https://www.coleridgemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Coleridge Medical Centre

Address

Canaan Way

Ottery St. Mary

Devon

EX11 1EQ


Employer's website

https://www.coleridgemedicalcentre.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Wellbeing & Management Support Officer

Katie Draper

katie.draper1@nhs.net

01404814447

Date posted

15 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1946-23-0039

Job locations

Canaan Way

Ottery St. Mary

Devon

EX11 1EQ


Supporting documents

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